All Microsoft 365 Backup Reviews

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User Profile

Bruce

Verified reviewer

Program Development, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed August 2019

It's pretty much invisible

I set this up in minutes and barely think about it now. I've had to do a few restores and I regularly test it, and it passes with flying colors. What else could you ask for.

PROS

Easy to set up. It's self maintaining. A decent amount of restore options. Good price point for the email backup. It works.

CONS

The OneDrive backup could get expensive for small businesses.

Reason for choosing Microsoft 365 Backup

I chose it because of the price point. I stayed because it works.

Vendor Response

Thank you for submitting your review

Replied August 2019

Bart

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Cloudally a Saas backup tool!

Backup of Microsoft 365 Onedrive, Sharepoint, Email, Teams to a different storage place then Azure. Default backup software of our Modern Workplace proposition

PROS

Full support of a lot of Cloud solutions, like Microsoft 365, Google, Dropbox. Integration over an Api, alerting over email and dashboard, price is very good, backup features are great! Everything works like expected and we are very satisfied with this tool. Also the option to choose the backupstorage is very cool!

CONS

It's originally an product from Israel, but the are very compliant so no concerns

Reason for choosing Microsoft 365 Backup

See above!

Reasons for switching to Microsoft 365 Backup

More features, price, support, creating standard solutions and nog having 5 backup solutions

Johnnie

Law Enforcement, 11-50 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed February 2020

Not Enough

Our overall experience was for a shot time. During that time we had a good experience with Office 365 backup it just didn't have everything we were looking for in a backup system.

PROS

What I liked most about Office 365 backup is that you had access to the files that you have backuped at any given time. Office 365 backup was not that hard to access and use. I like that about Office 365 backup, but at the time Office 365 backup is not what we were looking for.

CONS

The thing I like the least about Office 365 backup is that it wouldn't backup automatically. We were looking for something that would backup every day on its own at the time and date set up to. Office 365 backup at that time didn' t have that to offer. That was the main reason we didn't keep Office 365 backup.

Oreofe

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2016

Saving Cloud Data has never been so easy.

Intuitive, flexible and fully functional. These are the words that aptly described my experience with CloudAlly's excellent backup service. Prior to using CloudAlly, I had tweaked and worked with a couple of online backup services which at the best, required a medium to long term learning curve. Signing up to CloudAlly's service as a first time user, the simple, intuitive dashboard that clearly indicated the most important features - backup and restore was a pleasant discovery and a big relief. Navigation was a breeze and I got my backup procedure up and running in less than a minute (yes, less than 60 seconds). I concluded my entire backup exercise in a couple of minutes but I would definitely expect that the more data I need to backup, the longer this procedure would take. On a positive note, when you are done with the initial backup, CloudAlly will keep tag of subsequent changes and adds only new files or new versions of files when required. The list of accounts I can backup is quite impressive and it includes: Salesforce, Yahoo Mail, Amazon S3, Onedrive, Office 365 Exchange, Box, Google Apps and much more. If you are looking at combining two or more services or accounts, it is easy to select which service or account you want to backup on CloudAlly. I also discovered another agreeable feature: Setting up multiple users (admins) to access the account. This is a great feature in case you need work to be done by someone else. It means I can delegate tasks and know who did what and when via the audit trail. Interestingly, CloudAlly's restore process did not overwrite my currently existing data. As a matter of fact, all the data processed with CloudAlly are tagged "CloudAlly Restore" so you can easily know where your data came from when you perform a restore operation. Great feature! Did I mention that I organized my backup and restore procedure as a first time user without help? Yes I did and I should say that sometimes a user manual can be more difficult (to read or use) than the actual application, so I was pleased to discover that CloudAlly's comprehensive user guide (which is freely available to all subscribers) did not fit into this `difficult to read' category. Cloud to cloud back up is a must have for everyone on the Internet and kudos to Team CloudAlly for delivering an efficient, easy to use tool that makes the backup process a stress-free exercise.

Vendor Response

Yes, Jason ... Thanks for the good review.

Replied November 2016

Kyle

Verified reviewer

Construction, 501-1,000 employees

Used daily for less than 2 years

Review Source: GetApp

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2017

Best cloud backup option for the price~

PROS

Cloud Ally is extremely easy to use and integrates with a variety of services. Its very easy to set it up and then forget about it, but is there when you need it! We use it to backup Office 365 exchange email accounts, Box accounts, and Sharepoint. Its come in handy to recover lost files and deleted emails.

CONS

Sometimes it can be a little difficult finding emails to restore. I also wish that there was a global search option for emails. Currently, you can only search 1 mailbox backup at a time.

User Profile

Denise

Verified reviewer

Writing and Editing, 1 employee

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed December 2018

Helps Keep You from Destroying Your Files

PROS

CloudAlly is a simple to use service that allows you to back up your Office 365 files. You can backup contacts, documents, and emails. There is never any fear of losing something important ever again. I love the fact that there are no limits to how much is stored. They never remove anything so even if you accidentally delete something and don't realize it, it'll always be available in your CloudAlly account. Once you set up the account, you can rest assured the backups happen in a timely manner. You don't even have to go back into the account until you need something.

CONS

The only thing I don't like is that while it does back up your Office 365 files, your subscription does not necessarily cover Sharepoint or OneDrive files. Those are separate subscriptions that you can add to your account. It might not be clear to users at first is my only problem. Still worth purcahsing, subscription is cheap!

Vendor Response

Thank you Ms.Sulllivan for your review.

Replied December 2018

Anonymous

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

Does a Great Job

PROS

Office 365 backup works perfect. You will not notice it is working in the background. It is easy to setup.

CONS

You might think this must be difficult to set up when you see the word Backup, but you cannot be more wrong.

Vendor Response

Thank you

Replied March 2019

Anonymous

51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2019

Back up with Ease

PROS

This product is very easy to set up and very easy to use. They offer a 15 day trial period and its affordable after that! We use it to back up our emails mostly but you can back up contacts and documents as well. Deos exactly what it is suppose to do.

CONS

There isn't anything at this time that I have not liked about this product. We have only used it for the last 6 months so will review again after longer usage.

Vendor Response

Thank you for submitting your review of our Office 365 solution.

Replied August 2019

User Profile

Murad

Verified reviewer

Medical Devices, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Backup

I'm very satisfied with the tool.

PROS

I do yearly a backups for my emails so everything will be safe and can be retrieved easily.

CONS

This option mostly not appear as part of the main GUI, sometimes I cannot find it and I need to look for it.

Vendor Response

Thank you.

Replied August 2021

Anonymous

11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

Cheap in Price but Not Quality

This has to be one of the best and easiest backup solutions available on the market. Highly recommend.

PROS

Very easy to learn, use, and seemed very reliable. The data is supposedly secure through encryption (although I don't know enough about cyber security to confirm how secure). The price is also very affordable.

CONS

No real cons to this software as it does exactly what it says it will.

Vendor Response

Thank you for your review of CloudAlly backup solution.

Replied August 2019

Kevinson

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2016

Easy, Excellent and Cost-Effective Backup Solution

I had used other backup solutions but wanted something more secure and reliable. After doing some research online, I stumbled on CloudAlly and I almost dismissed it until I saw the 15 day free trial. So I knew I had nothing to lose, and if anything, 15 days is long enough to know whether this is a great backup app or another joke. So, I proceeded to sign up, and it was so easy because unlike many platforms that ask for an email, username, password, company name and God knows what else (all these details can be off-putting to new users, and there's absolutely no reason to ask too much from an entirely new user), CloudAlly allows sign up using your Google or Facebook account. My Gmail is always open on my computer so, this was a breeze. After signing up, I was logged in immediately and what amazed me was the simplest interface I have ever seen on a cloud backup platform. No clutter, annoying ads, pop ups and anything else that would make you locate the exit button. And with their simple interface comes easily accessible buttons directing you where to click in order to back up, and where to click when storing your data. One exceptional feature of this app is that unlike other apps like Google apps, Salesforce and Office 365, which rely on the trash folder for data recovery (data can be lost upon purging the trash folder), CloudAlly backs up everything to the cloud, making recovery super easy. It's one of the safest apps available since it's ISO 27001 certified and HIPAA compliant. It's very secure because it has Amazon S3 secure storage and it's encrypted as well. What's more, it starts from as low as $2 per month per user for 5GB data to $3 per month per user for anything more than 5GB. And annual subscriptions seem more affordable for companies because CloudAlly offers 2 months free subscription on annual plans. Highly recommended!

PROS

1. Easy to use - Easy to sign up, simple interface and clickable buttons 2. Affordable for companies especially for annual subscriptions 3. Data is safe, secure and encrypted

Eric

Food Production, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2018

CloudAlly backs up our entire cloud infrastructure with no headaches

Daily backups of all cloud services.

PROS

It's very easy to add cloud services and schedule a backup as well as retention times. Daily status emails indicate success or failure of the backups. Failure messages include steps to resolve the issue. We have successfully restored data on a few occasions. Overall CloudAlly is easy to setup and use. The price is in line with expectations.

CONS

The status messages can be confusing in some cases, with one email indicating you need to resolve an account problem with one of your cloud services, and the next indicating you need to contact technical support to assist with the problem. The billing addresses have changed twice since we started using the software, and we pay a foreign currency fee for payment to a non-US company. It appears to be an Israeli held company at the moment.

Vendor Response

Thank you

Replied March 2019

Shawn

Public Policy, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2016

Been using CloudAlly for 18 months, works exactly as advertised

Having migrated to Office 365 last year, we needed an easy to implement a backup solution for our Office 365/Exchange email for our 45 person charity. CloudAlly just works... It takes less than an hour from purchase to completion to configure everything, which is exactly the kind of solution I was looking for. They have been constantly upgrading their software and making improvements, and they have really worked with us pricing wise being a small charity. When you need to restore a mailbox or a folder or download a PST archive, it literally takes 5-10 clicks from login to done. Easy is good.

PROS

Discount pricing, easy to setup and use, menus are straightforward and not confusing.

CONS

Hard to say. It does what it is supposed to do and does it well.

Vendor Response

Thank you

Replied March 2019

David

Construction, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

If you need backup for Office 365 mailboxes look no further

We use CloudAlly to backup executive mailboxes. It's VERY easy to setup and use. We've done folder and item level restores just to test and they work fine.

PROS

Incredibly easy to use, once you enter your tenant credentials, you just select which mailboxes to backup. They take care of the backend storage. And the price is great.

CONS

My only tiny complaint is I wish it would only email you when the backup failed. But the email shows mailboxes failed in red text so it's easy to just glance at it and delete. It has never once failed to backup.

Reason for choosing Microsoft 365 Backup

CloudAlly includes the storage needed for the backups. You can do everything from the web portal.

Vendor Response

Thank you for submitting your review.

Replied August 2019

Dan

Leisure, Travel & Tourism, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Fantastic cloud backup for individual or groups of Google accounts

Ensures your cloud based data (Google account) is backed up and safe

PROS

Very easy to use and manage. Works with regular non-enterprise Google accounts which makes it ideal for individual users.

CONS

The developer is not currently verified by Google which leads to an account security warning

Vendor Response

Great!

Replied October 2021

Joseph

Commercial Real Estate, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2016

BLT review of CloudAlly

I find the product easy to use and the support I have received has been outstanding. When ever I am having an issue or cannot find something, support is quickly there to resolve or assist me. Searching on OneDrive/SharePoint is difficult still at this time but plans to resolve this is underway. I would definitely suggest CloudAlly to other customers.

PROS

Quick and easy. Restores are very quick. Drill down to just a file (or search) has greatly improved since I first starting using CloudAlly. Support is outstanding.

CONS

sharepoint/onedrive are all listed and just searching for a particular user is not available at this time. I have to scroll through all the backups to find a user I am looking for

Vendor Response

Thanks.

Replied November 2016

Paul

Information Technology and Services, 1 employee

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2020

Easy backup, done in a few minutes, for all admins that want a quick backup email backup solution

Really easy, recommendable for admins that want a quick, solid solution for its users.

PROS

The ease to set it up, indeed as what they were showing in the instruction video, its done in minutes. But In my opinion, you have archiving options in Office 365, also a good way of archiving and cheaper. If you accidently remove an email and your deleted items is trashed, you can have another 14 days of recovery, depending on the site settings in Office 365. I love to see people using backup software but to go back one year because of an employee needed one email, but with good management, archiving options available the need should be less and less.

CONS

The price per user, it looks not expensive, but add it on, 50 users times 30 dollar per year. You are never without Backups entirely if you are relying on Microsoft services. SharePoint sites are backed up every 12 hours and data kept for 14 days. You can not recover one email or file, but its recoverable by requesting a site collection to be restored. For Exchange services, Microsoft does keep copies, so in case something happens, they can fix this for you. You can not request this directly, but it's there.

Vendor Response

Thank You.

Replied February 2020

Matt

Design, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2019

Great service for backup

PROS

We use it daily and it works great. We have had no issues so far.

CONS

Will highly depend on the speed of your internet.

Vendor Response

Thank you

Replied March 2019

David

Music, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed July 2019

Office 365 Review

PROS

Being an Office 365 school, having any documents sent by this automatically stored in an easily accessible area has been a life saver.

CONS

This does not seem to work one hundred percent of the time so you should not rely on it to work.

Vendor Response

Thank you for your review.

Replied July 2019

Jason

Legal Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2022

Easy Back Up

Luckily I have not needed to use the backups, but it seems to be doing the job.

PROS

Easy to implement and use. Set it and forget it.

CONS

Would like a way to back up or download to an external drive or other cloud drives.

Natalya

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Great product

PROS

I like that it does the backups on its own daily.

CONS

I think it would be nice to have clear instructions on how to retrieve the backup if necessary.

Vendor Response

Hello Natalya Thank you for submitting your review of our Office 365 solution.

Replied August 2019

Hillary

Telecommunications, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2019

Office 365 back up

Good soft ware for storing company information

PROS

Easy to use, value for money and cost effective

CONS

Cannot be used while offline, requires a lot of data.

Vendor Response

Hello Hillary Thank you for submitting your review of our Office 365 solution.

Replied August 2019

Lucy

Writing and Editing, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2016

Backing Up with CloudAlly

I was hesitant at first, didn't want to risk losing my data where I might not be able to retrieve it ever again! But, I was pleasantly surprised, one, because it was so simple to do the back up. Once I got my feet wet by backing up my gmail files, (it took a minute!) I checked to see that all was ok and let it rest for 24 hours. Later, I found just as I had set the schedule, my activities of the next day had been backed up too and this was great. Nothing to think about, takes a huge load off my shoulders, and the added bonus of knowing my stuff is safe and I need to go lugging an external hard disk along is so refreshing. I am sold, all that can be backed up will be backed up on CloudAlly and hopefully, it will help me get one more step closer to being organized. Thank you CloudAlly Team.

PROS

I loved the ease of use.

CONS

Oh, how I wish I could just back up the whole hard drive at once!

Vendor Response

Thanks

Replied November 2016

Grace

Financial Services, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

Backups done as I want them - fantastic customer support

PROS

Easy to use, does what it says. The customer support has been exceptional - staff respond quickly and have answered my questions and walked me through the set up hitch I had. Every contact has been fast and positive. Having such great support makes a big difference to me - I'm a business owner that has to do everything. This is one piece of software that's just easy.

CONS

I would like to be able to back up Google Keep.

Reason for choosing Microsoft 365 Backup

I picked it because it's inexpensive - I'll stay because it works and because of their excellent support.

Vendor Response

Thanks.

Replied March 2022

Andrew

Non-Profit Organization Management, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2016

Wonderful product - keeping building the API links

All round good service and team - provides great peace of mind. It would be wonderful if CloudAlly also provided backup for Xero (small business finance product) and Wordpress websites as I have to put other back-up solutions in place for these products. Andrew

CONS

Needs links to Xero and Wordpress websites to provide me with the comprehensive cloud back-up solution I would like.

Showing 1 - 25 of 55 Reviews