All CloudBacko Reviews

1-20 of 20 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.

Rolando

Education Management, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Cloudbacko

PROS

Friendly user interface, very easy to use.

CONS

I had some troubles moving the Cloudbacko Software to another machine, but I followed the instructions and everything went fine.

Reason for choosing CloudBacko

User interface and Ease of use.

Oren

Printing, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed October 2020

Cloud backup app

PROS

The ability to back up to deference cloude services And the option to do a on the fly restore to a virtual machines “hot backup”

CONS

If working with vcenter and it crashed it is impossible to recover virtual machines. Another thing there is no option to change the location of the Buffering. The last thing that once a backup is deleted from the disk when running cleanup, the backup still listed in the restore list and when you need to restore you could’t restore the backup because it’s deleted.

Reasons for switching to CloudBacko

I needed a cloud backup service

Vendor Response

Hi Oren, really thanks for your view :-D For your virtual machine backup issue, please kindly submit a ticket for us to help you out: https://www.cloudbacko.com/en/cloudbacko-advanced-cloud-local-server-workstation-amazon-S3-google-backup-software-ticket.jsp

Replied October 2020

Jerry

Computer Software, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed October 2020

Difficult to use/understand/monitor. Backups fail for no clear reason.

I use Windows File History to capture a local backup, and I also sync all my local files directly to One Drive. CloudBacko is a third level of backup. Initially I started using CloudBacko because OneDrive didn't support versioning of all file types, and CloudBacko was very inexpensive. Now that the price has gone up considerably and OneDrive has versioning of all file types, I may stop using CloudBacko. I would continue if the ease of use improved and if the backup failures were easier to understand and correct.

PROS

Integration with OneDrive as backup location. Relatively inexpensive for the Lite version.

CONS

Java-based user interface is difficult to navigate. Never sure if backup is actually working - I wouldn't use it as my primary backup source. The Report screen frequently shows backups as Failed without a clear explanation or simple resolution. I'm pretty technical so I can usually work around the problems, but I would never recommend CloudBacko to a non-technical friend.

Mark

Religious Institutions, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2020

Very flexible backup solution!

We use it at several sites and recommend it based on our years of use. You can backup files, VMs locally or to your choice of cloud vendors.

PROS

The number one attribute of CloudBacko is being able to choose your cloud storage vendor. For example, you can create a backup job, schedule it and then add one or more destinations. We routinely backup to Azure and a NAS from the the same backup job. The restores are amazing quick! I don't know the details of the index they use, but unlike other products you can find a users file quickly and restore it in a minute or two. My newest admin was skeptical until he restored a file, he is now a fan.

CONS

This is not an issue for me, but my admins complain about the antiquated "tiles" interface. I must add the all love the product the first time they are called on to restore a file.

Reason for choosing CloudBacko

The main reason for use was being able to choose the cloud storage vendor.

Paul

Medical Devices, 1 employee

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2020

Great software but unreliable on Consumer Grade OneDrive

I was very impressed with the software and the only reason I no longer use it was the reliability issues I had using OneDrive. The reason I was using the consumer version is that it was for my home server, so thecost of 1TB of cloud storage elsewhere would be prohibitive for a home user. I am a professional software developer.

PROS

Ease of use, functionality, competitive pricing, options, support, look and feel.

CONS

I could not get a totally reliable backup using standard (consumer) OneDrive fro my home server. Note this was several years ago and this issue may be resolved. When I have time I intend to upgrade and try the latest version.

Reason for choosing CloudBacko

I researched other products but noen had the price/performance of CloudBacko

Reasons for switching to CloudBacko

Better control and lower ongoing cost

Judith

Accounting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed October 2020

Saves my butt!!

When our accounting software update crashed the software AND the data, we were easily able to recover data to before the crash, uninstall the updated accounting software, reinstall the prior version and resume activities without losing more than an hour maybe 2 by the time we got done rationalizing what had happened.

PROS

My IT likes it and anything that makes him happy makes the rest of us happy!

CONS

There is nothing that I've heard IT complain about and if there was something I'd have heard him!

Reason for choosing CloudBacko

IT recommendation

Daniel

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed October 2020

A+

Overall, we've had a pretty good experience with CloudBacko. They stand behind their product.

PROS

It works. It does what they said it would do.

CONS

There is no support in USA where we are located. Thus, any support is after hours only. In addition, phone support in the past has been very difficult. However, email support is pretty quick in response.

Roberto

Computer Networking, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2020

Simple Cloud backup software with a reasonable price

small businesses now can have a cloud backup at an affordable price

PROS

A Simple product that delivers cloud backups and restores in an efficient manner. Not expensive and reliable.

CONS

It lacks notification features such as sending of emails to different people for different backup states - such as failures.

Reason for choosing CloudBacko

Price and functionality

Nilton

Computer & Network Security, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Great software

All backup problems are solved with CloudBacko!

PROS

It´s so easy to use! It´s a great software!

CONS

Nothing against! It´s a great software! Really!

Reasons for switching to CloudBacko

Price!

Ka

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Good price for the vmware backup.

PROS

The cloudbacko software easy to use and good support.

CONS

Unfortunately it is not run at web interface.

Reason for choosing CloudBacko

Expensive and some restrict for the vmware free esxi backup.

Bryan

Design, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed October 2020

Review

Does the job. For domino, need more clarity as to what is being back up. Progress indicator would be helpful to determine how long a process is going to take.

PROS

Chose this software because it supports IBM Domino.

CONS

Wish it had better server components. At the moment, each install is isolated to one computer or server. Would be help to have one central management server with agents that run on other servers or workstations back to the central server. At the moment, have to have several copies running on several different servers.

Reason for choosing CloudBacko

IBM Domino support

Reasons for switching to CloudBacko

Service at the time did not have cloud integration.

Ali Osman

Maritime, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed October 2020

Easy to use

PROS

We backup all data and VMs daily. It’s very easy and fast.

CONS

The only issue is we need to delete some old backups when NAS is full. Space Freeing Up and Retention Policies are not good enough.

Mikko

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Fast and easy to use cloud-enabled backup

PROS

Easy to use. Fast. Fully features Cloud support

CONS

Java takes cpu time. But everything works

Sean

Non-Profit Organization Management, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2020

Solid Office 365 backup software

PROS

The software is easy to use. There is nothing complicated about it with a solid price point.

CONS

Documentation is a little lacking and it would be nice to have a few more features.

Thani

Computer Software, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed November 2020

Good, but to many issues with licensing

Overall it's been good. But because of unreliable license issue, which has happen on all versions, I am always looking for a replacement. Few has come close, but missing the archival feature.

PROS

Easy to use and has good GUI. Strong options for scheduling and archival.

CONS

Backup is a critical part of the software. I had many problems with licensing issue, which totally stopped my backup. I had it stopped backup for several weeks because it saw two instances running on the same server. I don't understand how it works, but it's typical that on the server, there are multiple login at the same time.

Douglas

Information Technology and Services, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed October 2020

Scared to sell

I have switched from using idrive.com and Cloudbacko with googledrive and one drive, to Wasabi with Cloudberry. Cloudberry is not perpetual, but at $6 per server per month with $6 per Terabyte at Wasabi, my clients can afford this solution.

PROS

1. Perpetual License 2. Price is affordable for my clients 3. Supports many cloud providers

CONS

Multiple times I had to completely delete my local FTP depositories, due to corruption that could not be repaired using your software. Currently I some clients still using Cloudbacko as a secondary backup solution, in case their primary backup solution fails them.

Jeroen

Accounting, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Very good product

Verry good product and very easy to use

PROS

Price-Quality is very good, program is easy to use

CONS

Easy restore of SQL does not work with SQL free

Hendre

E-Learning, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2020

Great product! Reasonable priced!

It was easy to setup. I had great support and love the product. This is eactly what we needed.

PROS

The easy of use and the integration to third party storage solutions like AWS and Wasabi

CONS

The fact that you have a buy 'n base license and a MSSQL license if you want to include SQL backups.

Reason for choosing CloudBacko

Built-in support for S3 and Wasabi integration

Reasons for switching to CloudBacko

Ease of use

Brian

Broadcast Media, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed October 2020

Good backup solution

PROS

Good backup solution. Easy setup and quick to use on a daily basis

CONS

Nothing - I think it works optimally for mi.

Daniel

Telecommunications, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

GOOD ENVIROMENT AND EASY TO LEARN

PROS

Very easy to understand, friendly environment

CONS

Nothing to review. It has everything you need to make copies.

Showing 1 - 20 of 20 Reviews