All Morro Data CloudNAS Reviews
1-25 of 26 Reviews
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Ben
Oil & Energy, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Morro Data
We're sharing Autocad DWG files, including complex xreference hierarchies between offices. We were very concerned going in about how well this would work, but for the most part it has been really great. The few times that we've had issues, Morro's tech support has been extremely responsive and able to solve the problems quickly.
PROSWe setup cache drives in offices located in two different cities. Setup is very easy and the drives have worked very reliably. We were able to integrate with our on-prem ActiveDirectory, enabled DFS drive mapping, then moved files over from our file server. It's been very smooth sailing ever since. Having multiple backups of files automatically available has saved us many times.
CONSThere aren't too many things I haven't been happy with. We do sometimes run into files (PDF in particular) where we wish we could see who has a read/write lock on the file, as we could in Windows Server.
Reason for choosing Morro Data CloudNAS
Cost and ease of implementation. We have been able to run essentially serverless in one of our other offices, using just a Morro cache drive for files where local access was critical.
Michael
Computer & Network Security, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2021
One of the best Network storage services you can have that covers ALL the bases.
Been great and all of my clients love it! We offer to our clients and of course we are a user.
PROSThe ease of setup and the common sense ease of backup and the ability to make easy changes and see the "flow" of everything all in the software. Love the sharing and the restrictions you can put on it. Love the software app on your devices to access the cloud when you are away from your LAN. And the ease of use to get to the cloud when you don't have access to either of the above!!
CONSI wish on the cloud version you could download from it. You can't but you can "share" which is very cool and limit what the person can do. So if I want to download it when I am away from my LAN and I don't have the APP on the PC I make be using I just share it. If I am on my LAN, it is just like a network drive though and if I am off of my LAN there is a software on my LAPTOP/Surface.
Reason for choosing Morro Data CloudNAS
The reasons I gave above and the price!
Reasons for switching to Morro Data CloudNAS
Because we were on a desktop cloud/RDS solution but when we switched to cloud software and O365, the price comparison of just needed a Cloud Storage (NAS) was a perfect fit with the cost. IT is not a storage for OS and we didn't need OS.
Vendor Response
Hi Michael, Thank you for your review! We look forward to working with you closely in the future!
Replied April 2021
Mel
Medical Devices, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2018
IS manager
Flexible, ease of access at each site. ..
CONSSync with Dropbox. Some errors in the system that tech support had to fix.
Vendor Response
Thank you for your review. We are working with our best effort to deliver the product with the feature set fitting our customers need; also to support our product for the customers' success. Please check out the upcoming 4.0 release for new features and improvements. Regards, Team Morro Data
Replied September 2018
Richard
Civil Engineering, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
So far, support has been super responsive to any questions or issues we've had using the service.
It helps us keep a single set of data files across different offices and allows us to keep file locking abilities while working collaboratively.
PROSEasy to use and fast. Users don't need to worry about conflicts and file locking... it works similar to our server file share. It syncs between three sites without having to worry about it and it lets us work collaboratively. There's a cloud backup (actually, the master copy) that maintains versioning so we can always rollback to a version if someone accidentally deleted or overwrote a file.
CONSMinor issues - compatibility with our workflow - but they are working hard at fixing them! AutoCAD sheet set manager issues have been fixed now. Our engineering software being unable to save a file has also been fixed. We are testing Revit worksharing and working to get that workflow resolved.
Vendor Response
Thanks Richard for your review. We are working with our best effort to deliver the best product with the feature set fitting our customers need; also to support our product for the customers' success. Please check out the latest 3.0 release and stay tuned for the workflow optimization. Regards, Team Morro Data
Replied April 2018
Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2018
Good product for keeping large amounts of data in the cloud and still having files on-site for use
It allowed us to go from using a massive server to store all of our data, to a simple Hyper-V environment that allowed us to minimize our HDD storage. Instead of having to store all of our files on our servers here, we are able to make the NAS big enough to store what we need and some extra, while being able to keep the data that we don't use very often in cloud, but still accessible for when we do need it. There are a few things that can be worked on to make it even better, but this software is a great addition to any company that may have storage need limitations or if they need to keep files synced between multiple sites. We also have a second site which needed to be kept up to date with all of the files and this software made it easy because you put it in at 1 site and it will replicate over to the other site as well.
PROSEasy to setup When 2 of the servers are paired together, it replicates easily Allows for AD Authentication on folders (this is a must in our environment), if you don't have an AD environment it allows for its own permissions on folders Users don't notice a difference when accessing files, some large files can take a while if they need to be fetched
CONSAfter initial setup we couldn't increase the drive size, we ended up having to re-setup the NAS to increase the drive size Not being able to stop jobs from happening when there is a long que
Chris
Real Estate, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Exacta Review of Morro
Overall, it's been everything I could have asked for.
PROSEasy to use. Custom tailored customer service. Intuitive interface.
CONSNothing major of note. We have issues at times keeping users connected in two of our offices, but are still uncertain of the issue (whether network or something else)
Reason for choosing Morro Data CloudNAS
I saw a user on Reddit post about Morro with regards to cached cloud storage. [SENSITIVE CONTENT HIDDEN] gave a great presentation and has helped us every step of the way. Even to this day.
Jim
Semiconductors, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2018
TPI
Cost effective; ease of use; multi-site provision
CONSfile share link takes a long time to complete.
Vendor Response
Thank you for your review. We are working with our best effort to deliver the product with the feature set fitting our customers need; also to support our product for the customers' success. Please check out the upcoming 4.0 release for new features and improvements. Regards, Team Morro Data
Replied September 2018
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2018
Easy access to files from anywhere I am
Files are secure and synced to a cloud where they are easily accessed from anywhere in the globe. Device performance is also considerably good.
PROSMainly the ease of use. Once the files are synced to the cloud, they are readily available for access from anywhere if there is an internet connection and a computer.
CONSWhen the device is connected to a local network for longer periods of time, sometimes the devices becomes inaccessible from local network. Might be due to ip address conflicts that occur overtime.
Vendor Response
Thanks for the review and feedback. Assume a reboot of router (or switch with DHCP service) solved the IP address conflicts... Regards, Team Morro Data
Replied April 2018
Anonymous
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2018
Love the seamless multi-office file sync with an awesome tech support.
Sharing files with multiple locations/office spaces seems so easy and efficient.
PROS- Simply Drag and Drop - If you have multiple locations the files will sync across all the location and they can be accessed any time incredibly quickly.
CONS- Setting up the box seems a bit complicated. - There is a mild learning curve to understanding the process.
Vendor Response
Thanks for the review and the feedback on setting up the box. We do our best to make the CloudNAS simple. You may reach out to us at Morro for further feedback. In general, the VM-based appliance is for advanced users. Would highly recommend hardware appliance for plug-n-play simple set up. Regards, Team Morro Data
Replied April 2018
tom
Civil Engineering, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2021
Better with time
Constantly improving and open to feedback
CONSBasic Support is slow.and when things break it bring company to a halt. Have to purchase better support for quicker responses
Christopher
Non-Profit Organization Management, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Cloud storage, with local access and enterprise features
Excellent, they offer features that only very large organizations offer at a entry level price point. The more you use it, the more expensive it is, but to get started its a fraction of the competitors. Excellent support and they listed to feedback from users of important features that need improvement or things we would like to see. You can also pick your own cloud storage.
PROSDeduplication, compression and multisite
CONSIt takes time to migrate lots of data...
Vendor Response
Thank you for your review. We are working with our best effort to deliver the product with the feature set fitting our customers need; also to support our product for the customers' success. Please check out the upcoming 4.0 release for new features and improvements. Regards, Team Morro Data
Replied September 2018
George
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2018
A fairly quick learning process. Wonderful feeling having your data backed up so easily.
Customer support is fast. Thorough and prompt response either via mail or phone. The service is friendly and knowledgeable .
CONSJust typical learning curve for a new product. I guess it is one of the drawbacks to early adoption. Nonetheless it's growth and growth potential is invaluable.
Vendor Response
George, Thanks for the review! And yes, we at Morro Data are doing out best to improve the product based on customers' feedback. Please check out the CloudNAS 3.0 release with bunch of new features and a refreshed UI. Regards, Team Morro Data
Replied April 2018
Richard
Telecommunications, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2021
Security is key
It's a great system there are minor things but they are working to improve the solution to cover these concerns.
PROSThis solution ensures your files are safe and secure and always backed up. It's a great feeling to know your files are always somewhere.
CONSWhen the site looses internet they loose file access.
Chris
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
suits our small business set up
positive. the support is excellent and the product itself is easy to deploy and maintain
PROSit's flexible, intuitive and good value for money.
CONSnothing really, we're pleased with it and would recommend it
Vendor Response
Thanks Chris for the review! Please note that the O365 SharePoint Sync feature is available now and fits Microsoft applications. We will keep working on the roadmap making the product better. Regards, Team Morro Data
Replied March 2019
Mike
Market Research, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY