All Salesforce Backup Reviews

1-25 of 75 Reviews

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Gary

Non-Profit Organization Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Very good option to backup your Microsoft 365 environment

PROS

Organizations should definitely look into backing up your Microsoft 365 environment and not rely on Microsoft themselves. This product is perfect for this opportunity. Very easy setup and configure.

CONS

No complaints about the product overall. Only minor quip is that Azure SSO is not available. Appears only Okta is supported.

Patrick

Non-Profit Organization Management, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed October 2022

Cloudally is pretty good

It was pretty easy to set up and support helped me with any questions I had throughout the process. The tool was much less expensive than competitors. it is very basic, but checks all the boxes for us.

PROS

-Easy to set up -inexpensive for a couple TB of storage -reliable -simple to use when needed

CONS

I wish there was an ability to run restore jobs to other sites instead of just the original location

Reason for choosing Salesforce Backup

The sales and support experience was a better quality

Erik

Medical Devices, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed October 2022

Back up medical device compliance

PROS

Simple to use and to retrieve backups. What is there more to like about a functional.SW

CONS

Nothing specific, it does what it needs to do

Dimitri Fabien

Internet, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2022

Good backup solution

Once I had a payment problem (expired card) and I didn't get a notification to change the card on the site. The backup remained active the entire time I was unable to pay. Someone from CloudAlly contacted me directly by phone to let me know about the payment issue. And I was able to regularize my situation without loss of backup. It's very nice to be able to have human contact !

PROS

Easy and quick solution to set up to save your GSuite environment. I use it daily, all my emails, contacts, calendar, ... are backed up and archived every day, I can restore them if necessary and do research before restoration

CONS

My use is quite simple, Gsuite backup, it meets my need. I don't see any particular inconvenience

Reason for choosing Salesforce Backup

For Suite backup features

Greg

Environmental Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed October 2022

Great cloud backup solution

We've been using this product since 2017 and we're very happy with it. During that period there have been no service interruptions.

PROS

It's very convenient to have the same company performing backups for a lot of different data sources: Exchange, OneDrive, Sharepoint, etc.

CONS

Having more options for the geographic locations of backups would be nice.

Emmanuelle

Construction, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

A really good app for small companies

For Salesforce, it is a seemless feature. I don't have to export manually all datas every week. Everything is backed up each night and so easy to restore I can even use it to seed my sandboxes.

PROS

I needed an all-in-one backup solution for Google Workspace, Box and Salesforce. That one does it for a really reasonable price (for a company of our size, under 50 employees).

CONS

The search of a specific record of Box to restore is not as easy as it is for Salesforce or Google Workspace (it would be great to search items deleted or modified, not just by author or date).

Reason for choosing Salesforce Backup

Best value for money for small companies like ours.

Jesse

Marketing and Advertising, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed October 2022

Solid Product with Good Features

Just a product I feel like I can rely on and give very little thought until I need it and it hasn't disappointed me yet in three years.

PROS

Low interaction after implementation, daily reports and alerts of new additions and archived items.

CONS

There is nothing I can think of at this moment.

René

Environmental Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Cloudally Backup

Very postive

PROS

Very easy to use, reliable, easy recovery and restore

CONS

The restore proces may become less easy in case a provider does not allow high levels of nested folders.

Reason for choosing Salesforce Backup

Easy to use, affordable

Ben

Mental Health Care, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2022

Cloudally backup

PROS

Great application that has reliably backed up all user data and is easy to recover to any point in time

CONS

Reporting could be a bit better. It would be nice to have summarised monthly reporting

Filip

Information Technology and Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Cloudally backup

Very satisfied about this product. It is usable for both small as large businesses. It's easy to use and very reliable

PROS

The ease of use and flexible price options

CONS

No cons discovered yet after more than 2 years

Bill

Utilities, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Easiest to use critical backup and recovery.

Nothing but stellar!

PROS

Easy to use for setting up backups and for recovery of files.

CONS

Nothing is missing. It's a superb product

Vendor Response

Thank you.

Replied October 2022

Fred

Insurance, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Keep more time for yourself and use a worry-free backup software

PROS

Easy - low price -it just works as it is supposed to

CONS

Cannot think of a drawback of using CloudAlly

Mike

Information Technology and Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed October 2022

Cloud to Cloud backup made easy

PROS

Easy setup and monitoring was very simple.

CONS

Price per is a little more than other options.

Amman

Non-Profit Organization Management, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

Easy to use! Less administration required

PROS

Automatic scheduling , clean user interface.

CONS

Perhaps a mobile app can be a good feature to have.

Javier

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed October 2022

CloudAlly

We set it up in less than an hour, it works flawlessly, and we have a live backup that we can go to whenever its needed. This is a perfect product.

PROS

Ease of use, simplicity and great features for review and recover

CONS

Maybe the price could be a bit lower, and a mobile app would help.

Reasons for switching to Salesforce Backup

Ease of use, availability and the fact that we can recover partial data whenever we want.

Zak

Education Management, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2022

ColudAlly backup

Excellent experience, it just works as a backup solution should.

PROS

The automated backups just work, they run as required and downloading exports is easy and user friendly.

CONS

Not applicable, there isn't anything I dislike about the software.

Reasons for switching to Salesforce Backup

Previous product was temperamental and the backups didn't just work.

sushil

Electrical/Electronic Manufacturing, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

best backup software and easy to use

overall experience in very good to date

PROS

the interface is very easy. customer support very good.

CONS

all good for me. no issue till date working fine for me

Reason for choosing Salesforce Backup

to secure company IMP data

jule

Religious Institutions, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2022

Good Product

PROS

easy to use, good value, good backup for our company

CONS

I have no cons that I can think of about this product

Reasons for switching to Salesforce Backup

better value

Michalis

Oil & Energy, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2022

Easy cloud backup solution

I have my peace of mind for backing up all the exchange corporate emails and the onedrive of our company

PROS

Easy integration with OneDrive and MS Exchange services Snapshots kept at frequent intervals Weekly report of sync jobs

CONS

Honestly I feel there are no features missing, does what it is designed to do

Ricky

Hospitality, 501-1,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed October 2022

Simple and easy to deploy

PROS

This is a great product which ticks all the boxes from our point of view. We simply needed an offsite cloud backup and we were able to deploy very easily.

CONS

The software does exactly what we require it to do.

Sathish Kumar

Renewables & Environment, 5,001-10,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Great value for money

PROS

Set-up navigation and recovery of records

CONS

Files backup can be included in the backup. And save the URL on the Salesforce. Since Salesforce charges more for file storage.

Alan

Non-Profit Organization Management, 201-500 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Simple to use

PROS

Very simple to use and provides backup to email, calendar, and contacts

CONS

wish backups are real time to capture all email. Sometimes emails which are deleted between periods of backup are missed.

Whitney

Marketing and Advertising, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Great Product

Works great and very useful

PROS

It backs up all our emails and files and it’s always there for us.

CONS

There wasn’t really anything that I can think of.

Reason for choosing Salesforce Backup

No

Mark

Computer Networking, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed October 2022

Box backjup

PROS

Easy to install and get up and running

CONS

Restore is not that easy and straight forward

Harrison

Health, Wellness and Fitness, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed October 2022

Secure back-up complete!

Brilliant, I get weekly and daily updates.

PROS

We use the software to back up our google workspace and this is the reason we chose them, but more importantly plenty of room to expand with more software.

CONS

There are no cons except one, luckily I have not had to use it as of yet.

Showing 1 - 25 of 75 Reviews