About Spanning

Spanning provides SaaS data protection solutions for G Suite, Microsoft 365, and Salesforce. It provides organizations access to enterprise-class scalability, security, and compliance to protect and recover data assets. Spanning can be used to safeguard data in the event of illegitimate deletion, human or program errors, malware, data theft, and other risks.

Using Spanning 360, which offers end-to-end protection for data, email, and accounts, administrators can detect and block sophisticated email attacks. It also offers a dark web monitoring feature to proactively prevent data loss disasters. Additionally, with Spanning Backup, admins and/or end users can quickly find and restore data in just a few clicks using an intuitive interface.

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20 Reviews of Spanning

Average User Ratings

Overall

3.95 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

3.5

Functionality

4.0

Ratings Snapshot

5 stars

(11)

11

4 stars

(3)

3

3 stars

(3)

3

2 stars

(0)

0

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 20 results

September 2018

User Profile Picture

JP from Global Value Investment Corp.

Verified Reviewer

Company Size: 2-10 employees

Industry: Investment Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Excellent Salesforce Backup Utility

Backing up both Salesforce records and metadata was critical to our organization, as we've invested dozens of hours into creating a Salesforce framework and populating data. Spanning's backup solution seamlessly integrates with Salesforce and allows us to track the status of our backups and restore selected information with ease. The price was exceptionally reasonable for a small and cost-conscious organization such as ours.

Pros

Spanning is easy to use, effective, and has great customer support. One of Spanning's most valuable features is that it functions withing Salesforce, integrating very well and eliminating the need to visit another website or use a different application to check the status of and access backups.

Cons

While initial sales and setup support can be conducted via phone, ongoing support is primarily conducted via email.

June 2021

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

June 2021

Spanning for Salesforce is a Must-Have

We needed a backup solution for our Salesforce metadata primarily. We run multiple Salesforce environments due to the nature of our business and we are also migrating from one environment to another. Spanning was among the tools used in that migration project.

Pros

I liked the ease of installation and configuration. It took about 15 minutes of effort to install/configure and begin using. The backup function is seamless to administer once the app is installed. The restore function is easy to navigate through to submit and watch the status of a restore. Overall an easy to navigate user-interface. Authenticating across different Salesforce environments is easy as well.

Cons

It would be helpful to be able to conduct Field Level restores. We're limiting to restoring an entire object. We can restore Flows and Workflows, but not Processes in Process Builder specifically. In this role, I inherited a mix of different automations, so this is not specifically a problem with Spanning other than it does appears that no all of our automations are accounted for.

Reasons for Choosing Spanning

I had previous experience with Spanning for Google and really liked it. I knew that Spanning had a solution for Salesforce backups and it was my first and only choice when I was hired by this company.

June 2020

User Profile Picture

Paul from Insightful Mobility Ltd

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

4.0

June 2020

Great company until it was taken over by Kaseya

Pros

Simple to use cloud-based and reasonably priced

Cons

The customer service and billing process. After Kaseya took over the company when the billing renewal occurred there was no simple way to pay for the services. They requested us to use some weird helpdesk form to put our credit card in for billing which seemed unusual and suspicious. Then they did not bill us for more than a month once we followed this even though we followed their instructions. Got angry and told us we need to pay even when they did not bill us, we then decided to cancel the service cancelled our services with them, and advised them. Their response was to put our debt with a debt collection. Hopeless!

September 2018

Aaron from CORE Education

Company Size: 201-500 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Spanning Backup for G Suite makes backup and recovery simple.

Spanning is easy to use and staff have access to the tool (if allowed) to recover their data without needing IT Support. It allows them to feel like they are empowered and in control and not to be embarrassed by having to ask. Being cloud based means the manual tasks of physical backups is gone freeing up time and effort to be spent in other areas.

Pros

Easy to use Secure Dependable Price Cloud Based Self Service for staff

Cons

Deleted staff backup recovery is not obvious. Weekly reporting can be a bit cryptic.

August 2020

Rik from Belhaven University

Company Size: 501-1,000 employees

Industry: Higher Education

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2020

Unitrends Spanning Backup

The ability to restore One drive files from deleted users is MUCH easier than the same process through powershell.

Pros

Once you get set up it's pretty much independent. No further tweaking needed. No schedules, no worries.

Cons

GUI was a little difficult to set up for a lot of users. Needed to get into powershell to license for a large group.

Reasons for Choosing Spanning

Best price and best interface