# Spanning Software Reviews, Demo & Pricing - 2026 > Review of Spanning Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/backup/spanning-profile --- [Home](https://www.softwareadvice.com/) / [Business Continuity Software](https://www.softwareadvice.com/business-continuity/) / Spanning Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/backup/spanning-profile/reviews/)[Alternatives](https://www.softwareadvice.com/backup/spanning-profile/alternatives/) # Spanning 2026: Benefits, Features & Pricing Wondering if Spanning is right for your organization? Our Business Continuity Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Spanning 3.8 [(29)](https://www.softwareadvice.com/backup/spanning-profile/reviews/) Pricing Starting at $48.00 per year ### About Spanning Spanning provides SaaS data protection solutions for G Suite, Microsoft 365, and Salesforce. It provides organizations access to enterprise-class scalability, security, and compliance to protect and recover data assets. Spanning can be used to safeguard data in the event of illegitimate deletion, human or program errors, malware, data theft, and other risks. Using Spanning 360, which offers end-to-end protection for data, email, and accounts, administrators can detect and block sophisticated email attacks. It also offers a dark web monitoring feature to proactively prevent data loss disasters. Additionally, with Spanning Backup, admins and/or end users can quickly find and restore data in just a few clicks using an intuitive interface. Pricing information for Spanning products is provided by Kaseya. Support is available via an online knowledge base, email, and other resources. Wondering if Spanning is right for your organization? Our Business Continuity Software selection experts can help you in 15 minutes or less. ## Spanning User Interface ## Popular Spanning Alternatives Main Product Spanning 3.8 [(29)](https://www.softwareadvice.com/backup/spanning-profile/reviews/) Ratings Breakdown - 3.93Ease of use - 3.59Value for money - 3.44Customer support - 3.86Functionality Pricing Starting at $48.00 per year Get Price Alternative Product [IDrive](https://www.softwareadvice.com/file-sharing/idrive-profile/) 4.6 [(1200)](https://www.softwareadvice.com/file-sharing/idrive-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.67Value for money - 4.53Customer support - 4.48Functionality Pricing Starting at $2.95 per year Get Price Alternative Product [Cove Data Protection](https://www.softwareadvice.com/data-management/solarwinds-backup-profile/) 4.6 [(375)](https://www.softwareadvice.com/data-management/solarwinds-backup-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.45Value for money - 4.49Customer support - 4.58Functionality Pricing Available upon request Get Price Alternative Product [Salesforce Backup](https://www.softwareadvice.com/backup/salesforce-backup-profile/) 4.8 [(80)](https://www.softwareadvice.com/backup/salesforce-backup-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.57Value for money - 4.57Customer support - 4.67Functionality Pricing Available upon request Get Price Alternative Product [NAKIVO Backup & Replication](https://www.softwareadvice.com/server-backup/nakivo-backup-and-replication-profile/) 4.8 [(458)](https://www.softwareadvice.com/server-backup/nakivo-backup-and-replication-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.76Value for money - 4.83Customer support - 4.69Functionality Pricing Starting at $99.00 one time Get Price Alternative Product [OpenText Cloudally Backup for Microsoft 365](https://www.softwareadvice.com/business-continuity/cloudally-profile/) 4.7 [(94)](https://www.softwareadvice.com/business-continuity/cloudally-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.70Value for money - 4.72Customer support - 4.56Functionality Pricing Available upon request Get Price ## Spanning Pricing and Plans Starting price: $48.00 per year Free Trial Free Version Basic $48.00 per user, per year No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Spanning Features - Popular features found in Business Continuity Backup and Recovery Disaster Recovery Incident Management Risk Assessment Secure Data Storage Task Management - More features of Spanning Activity Dashboard Alerts/Escalation Alerts/Notifications API Audit Management Automatic Backup Backup Log Backup Scheduling Cloud Backup Compliance Management Continuous Backup Data Recovery Data Storage Management Encryption HIPAA Compliant Incremental Backup Monitoring SSL Security Status Tracking Task Scheduling Third-Party Integrations Version Control Web Access/Restoration ## Spanning Integrations Salesforce Sales Cloud Integration rated undefined from -1 review Google Workspace Integration rated undefined from -1 review Microsoft 365 Integration rated undefined from -1 review ## Spanning User Reviews Overall Rating 3.8 Ratings Breakdown 5 52% 4 14% 3 14% 2 3% 1 17% Secondary Ratings Ease of Use 3.9 Value for money 3.6 Customer support 3.4 Functionality 3.9 JP G. Verified reviewer Investment Management 2-10 employees Used daily for less than 6 months Review source Reviewed September 2018 Excellent Salesforce Backup Utility 5 Backing up both Salesforce records and metadata was critical to our organization, as we've invested dozens of hours into creating a Salesforce framework and populating data. Spanning's backup solution seamlessly integrates with Salesforce and allows us to track the status of our backups and restore selected information with ease. The price was exceptionally reasonable for a small and cost-conscious organization such as ours. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Spanning is easy to use, effective, and has great customer support. One of Spanning's most valuable features is that it functions withing Salesforce, integrating very well and eliminating the need to visit another website or use a different application to check the status of and access backups. Cons: While initial sales and setup support can be conducted via phone, ongoing support is primarily conducted via email. Read More TZ Timon Z. Verified reviewer Plastics 51-200 employees Used daily for less than 12 months Review source Reviewed October 2024 Perfect for easy M365 Backup 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Its easy to set up and administrate. Works fine. Cons: The Web interface is a bit mixed up but when you got it once, its easy. Reasons for choosing Spanning It was way cheaper and it was easier to set up. Read More TS Tucker S. Verified reviewer Information Technology and Services 11-50 employees Used weekly for less than 12 months Review source Reviewed November 2023 Avoid Spanning 1 The overall experience with spanning was poor. We really wanted to like the product, and the way it was demo'ed to use was fantastic. However, once we started deploying it to our customer base we quickly realized there was many downsides to the management of the product and at that point Kaseya has their grips on you and wont let go. Ratings Breakdown 3 Ease of use 1 Value for money 2 Customer support 1 Functionality Pros: From the surface spanning looks like a fantastical product. In a demo it it is very easy to use, end user friendly with a self service portal. Sales does a excellent job selling it. The self service portal and linking it to your M365 login is fantastic idea, Setup is fairly straight forward. Cons: Kaseya that is all that really needs to be said. On the surface Spanning is a great product and has good potential. When it works it does exactly what we would expect. However, the partner management inferface that Kaseya has developed for the product makes it almost useless for us. Kaseya sales over promises and under delivers once you start utilizing the product with multiple customers. Constnat login issues, multiple errors on backups that never stop. The management of the product becomes overwhelming. Reasons for choosing Spanning We had an existing relationship with Kaseya for a couple other products which ultimately played into our choosing Spanning. Ultimately however the Spanning mess has caused our partnership with Kaseya to sour and we will be avoiding their products going forward. Reasons for switching to Spanning We were switching from Veeam for M365 to get the data moved to a cloud provider and for the customer facing self service portal. Ultimately we went back to Veeam for M365 as spanning was just to painful. Read More DS David S. Verified reviewer Information Technology and Services 2-10 employees Used daily for more than 2 years Review source Reviewed February 2025 Excellent backup solution for Microsoft 365 5 I use spanning to back up client data from Microsoft 365 suite including mailbox data and sharepoint data. I occassionally have to restore data from the spanning backups and I find this straight forward. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It offers an easy and efficient way of backing up cloud data from Microsoft office 365 and the restoration process is also straight forward and intuitive. Cons: The cost is quite high and the onboarding process is slightly complicated. Read More VR Verified Reviewer Pharmaceuticals 51-200 employees Used daily for less than 12 months Review source Reviewed June 2021 Spanning for Salesforce is a Must-Have 5 We needed a backup solution for our Salesforce metadata primarily. We run multiple Salesforce environments due to the nature of our business and we are also migrating from one environment to another. Spanning was among the tools used in that migration project. Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: I liked the ease of installation and configuration. It took about 15 minutes of effort to install/configure and begin using. The backup function is seamless to administer once the app is installed. The restore function is easy to navigate through to submit and watch the status of a restore. Overall an easy to navigate user-interface. Authenticating across different Salesforce environments is easy as well. Cons: It would be helpful to be able to conduct Field Level restores. We're limiting to restoring an entire object. We can restore Flows and Workflows, but not Processes in Process Builder specifically. In this role, I inherited a mix of different automations, so this is not specifically a problem with Spanning other than it does appears that no all of our automations are accounted for. Reasons for choosing Spanning I had previous experience with Spanning for Google and really liked it. I knew that Spanning had a solution for Salesforce backups and it was my first and only choice when I was hired by this company. Read More Paul M. Verified reviewer Computer Software 11-50 employees Used daily for more than 2 years Review source Reviewed June 2020 Great company until it was taken over by Kaseya 3 Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 4 Functionality Pros: Simple to use cloud-based and reasonably priced Cons: The customer service and billing process. After Kaseya took over the company when the billing renewal occurred there was no simple way to pay for the services. They requested us to use some weird helpdesk form to put our credit card in for billing which seemed unusual and suspicious. Then they did not bill us for more than a month once we followed this even though we followed their instructions. Got angry and told us we need to pay even when they did not bill us, we then decided to cancel the service cancelled our services with them, and advised them. Their response was to put our debt with a debt collection. Hopeless! Read More VR Verified Reviewer Education Management 2-10 employees Used monthly for more than 2 years Review source Reviewed December 2022 Customer support degrades after takeover by Kesaya 4 As a small Startup we used this to backup Google Suite account data for > 5 years. Restores we needed during that time worked fine. Ratings Breakdown 4 Ease of use 3 Value for money 1 Customer support 4 Functionality Pros: Simple setup, with "set and forget" functionality. The few restores we had to make worked flawlessly and in acceptable time. Cons: We were presented with pricing to sign up which did not transparently state an increase once a certain quota was reached. That needs to improve, else it feels like false advertisement.The offer that we received to cover for the overage was actually reasonable and comparable to competitors. Just the lack of transparency did not sit right with us.We decided to leave and it was and still is impossible (since > 6 months!) to get a confirmation of our cancellation from customer support which has degraded considerable after the takeover of the company by Kesaya. Is it correlation or causality? Read More BM Ben M. Verified reviewer Information Technology and Services 11-50 employees Used daily for less than 6 months Review source Reviewed April 2021 Totally inadequate for business grade protection 1 This product is just not ready. The support is not easy to reach and when you do, it rarely provides what I would call a resolution. Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: It is cheap. Price is the only thing going for it. Cons: That it takes several weeks (YES, literally several weeks) to get the initial backup of some user mailboxes. In addition, when there are errors (and there are always errors), you have little meaningful visibility into the cause or resolution options. You have to call into support and pretty much every time I've done that they say it will resolve itself on the next backup. Those run only once per day. The latest time, she advised we'll keep an eye on it for a week or so and see how it does. The other negative is that I have called for support and on more than one occasion, the hold time was 30-40 minutes. When I discuss this with account management, they advise that they really do prefer providing support via email. Reasons for choosing Spanning Price. Yes, I was dumb and greedy. Reasons for switching to Spanning Price. The only reason. and it was a HUGE mistake. Backupify is reliable and robust. I'm hoping this blunder will not cost me the thousands of dollars on the agreement. It'll be a costly lesson but I'll happily tell everyone about my experience to help prevent others from making this mistake. Read More PT Patrick T. Verified reviewer Electrical/ Electronic Manufacturing 51-200 employees Used daily for more than 2 years Review source Reviewed July 2022 This cannot be trusted 1 Ratings Breakdown 3 Ease of use 1 Value for money 1 Customer support 3 Functionality Pros: The functionalities and interface work great. Cons: Spanning (now Kaseya) started sending us surprise invoices for 20k USD, and then went completely unresponsive after more than 6 months trying to get them to send us a new contract. After 20 email to their support, accounting & management team, nobody seems to know what they are doing, and nobody is able to reply to an email within 6 months. Is that the type of company you want to put in charge of your data safety? Reasons for choosing Spanning Pricing Read More DW Daniel W. Verified reviewer Computer Software 51-200 employees Used daily for less than 2 years Review source Reviewed February 2021 No development, bad UX and really slow Interface 1 After we cancelled, it was claimed that the contract would continue for another year, although contractually something else was agreed. I wish, I had never started with them. Ratings Breakdown 1 Ease of use 2 Value for money 1 Customer support 2 Functionality Pros: Implementation and rollout was fast and easy. Cons: Unfortunately, Spanning Backup has not seen any further development in the last two years. The user interface and the UX is a disaster. The backup of the data itself works, but when you search for data, you need a lot of time and a lot of patience. A complete export of the data is factually not possible. A single mailbox with 20GB of data took a week to export. Read More Showing 1 - 10 of 29 Reviews [See All Reviews](https://www.softwareadvice.com/backup/spanning-profile/reviews/) ## Spanning Popular Comparisons [IDrive vs Spanning](https://www.softwareadvice.com/file-sharing/idrive-profile/vs/spanning/)[Cove Data Protection vs Spanning](https://www.softwareadvice.com/data-management/solarwinds-backup-profile/vs/spanning/)[Salesforce Backup vs Spanning](https://www.softwareadvice.com/backup/salesforce-backup-profile/vs/spanning/)[Veeam Data Platform vs Spanning](https://www.softwareadvice.com/backup/spanning-profile/vs/veeam-backup-and-replication/) [Compare All Alternatives](https://www.softwareadvice.com/backup/spanning-profile/alternatives/) ## Other Top Recommended Business Continuity Software [Noggin](https://www.softwareadvice.com/incident-management/noggin-profile/) **4.6** (5) Recently recommended **7** times [SAI360](https://www.softwareadvice.com/business-continuity/sai360-profile/) **4.0** (1) Recently recommended **5** times [NAVEX IRM](https://www.softwareadvice.com/product/76152-Navex-IRM/) **4.7** (20) Recently recommended **4** times [Ncontracts](https://www.softwareadvice.com/risk-management/ncontracts-profile/) **4.6** (155) Recently recommended **1** times Stuck Between Options? 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