SyncBackPro

RATING:

4.8

(111)

About SyncBackPro

SyncBackPro is an on-premise backup solution designed to help businesses, hospitals, government departments and law enforcement agencies synchronize, restore and maintain data in the form of images, audio, documents, spreadsheets and videos. Key features of SyncBackPro include incremental backups, versioning, ransomware detection and data compression. The system supports multiple languages and allows professionals to schedule backup tasks, copy symbolic links and verify file integrity to minimize instances of corruption. Additionally, small businesses can send email logs securely using Secure Sockets Layer (SSL) or Transport Layer Security (TLS) protocol according to requirements. SyncBackPro lets organization compare files based on hash values to identify undetectabl...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

SyncBackPro Pricing

Per-device license

Starting price: 

$54.95 

Free trial: 

Available

Free version: 

Not Available

Modifying a profile

SyncBackPro Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for SyncBackPro

1 - 5 of 111 Reviews

User Profile

Adam

Verified reviewer

Packaging and Containers, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed November 2018

Full-featured backup software with simple user interface

I use SyncBackPro on a daily basis to backup network drives and folders and I haven't had any issues with the software. Once I have setup a backup profile I can pretty much forget about it and feel confident that all of my data is being backed up, and if I ever need to make a change to a profile it's really easy to modify the profile with the changes I need.

PROS

The thing I like most about SyncBackPro is that it is easy to use and it provides a variety of features that can be utilized by any user.

CONS

There's not really anything I dislike about SyncBackPro, it offers all of the features I need and it has a simple user interface that is easy to use.

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2019

Excellent backup and sync tool

PROS

I've been using SyncBackPro for years. They have a variety of versions, including a free one. If you need more features, such as backing up to OneDrive for Business, you'll need to move into a paid version. This software makes it very easy to schedule syncing or backing up to another drive (even external drives) as well as to online storage sites. People forget to do backups, so automating this is key. There is a tremendous amount of versatility in how you configure the software, for example just copying to another locations, or keeping two folders in sync. Give the free version a try to test it out.

CONS

Just carefully look at and review options to make sure you are making the best choice for your backup or sync.

Terry

Medical Practice, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

3

FUNCTIONALITY

5

Reviewed January 2020

Customer support s***ks!

It is terrible! Customer service is abysmal. I do not have time to mess around with setting the program's sync profile. It will not recognize the code sent by Microsoft to verify the setup for OneDrive. Consequently, I cannot fully evaluate the program. You must submit requests through email rather than chat or speak with a real person for assistance. Being a solo businessness owner, I do not have the office time to be administrator of a computer and run my business.

PROS

Because of their horrible customer service, I cannot comment. I sincerely wish I could because what I have read and see, it appears to be very user friendly.

CONS

Because of their horrible customer service, I cannot comment.

Reason for choosing SyncBackPro

Highly recommended by a friend. They have obviously had better luck with the product than I have had.

Vendor Response

Hi, I'm sorry you had a bad experience but I'm confused as your last response to us was: "Thank you for your help. The program appears to be working fine now. I will have to run the full profile once to back everything up to be certain." That was on 11th January. If you are still having problems you can reply to the ticket or email us again and we'd be happy to help. Thanks

Replied January 2020

Anonymous

51-200 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed November 2018

used to be my goto syncing option

After researching and testing lots of different syncing solutions, SyncBackPro was easily my favorite, had the right mix of source and destination options, backup/mirror/sync type operations, and automating was doable. I think I really only quit using it when Dropbox came out and I completely changed how and what i synced up. For work network vs local folder, FTP and remote files, SyncBack basically did everything I needed. Now i just don't bother syncing most of that, I have my local stuff backed up to Dropbox or other cloud syncing services, automatic and near real-time. If the system has it available, i'll use rsync and a cron job. I will still use SyncBack for anything that doesn't fit those use cases because it really does have all the functionality you need for either direct backups, mirroring folders between two locations, excluding some file types, pretty much anything you can think of.

PROS

great defaults, and ability to tweak for different kinds of syncing easy to install, didn't get in the way

CONS

i think i had some issues between the free and pro, they switched something between times i used it and a free feature was no longer available, so i had to upgrade to pro it was 'another' program to run, kind of clunky using windows task manager + permissions to get it to work smoothly

Matthew

Translation and Localization, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

It just works

Every time I've contacted customer support, the issue has been resolved immediately.

PROS

It has everything I need. Compression, encryption, versioning, SFTP through custom ports, incremental backup, scheduled backup, easy to use.

CONS

Every feature that I need is in the product and works correctly.