AP Workflow Automation vs Alessa

RATING:

4.5

(139)

AP Workflow Automation has 139 reviews and a rating of 4.45 / 5 stars vs Alessa which has 28 reviews and a rating of 4.29 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (139)
4.3 (28)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
August 22, 2023
May 4, 2023
Pros/Cons
  • Pros

  • The software is user friendly and easy to manage. I like that we were able to upgrade for no cost when we went from EZ Pay Manager to EZ Pay Suite.
  • It's easy to use and makes check printing fast and easy. Great customer service with prompt answers and solutions.
  • Cons

  • Twice I brought up a deficiency in the software and I was told it a request would be submitted to correct it but the problem would not be fixed till the next release.
  • Ugly interface, difficult to navigate settings. Crash prone when checkbook settings need to be changed.
Read all user reviews
  • Pros

  • Anytime we have had an issue with it being down or slow the response has been very quick and the issues are resolved quickly.
  • Extremely user friendly. Data is always there and extremely easily to navigate and use the tool for transaction monitoring.
  • Cons

  • I missing a manuel in german. Own further development is complex.
  • Up to now I misted nothing. So I have on negative points.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos