AP Workflow Automation vs Creatio CRM

RATING:

4.5

(139)

AP Workflow Automation has 139 reviews and a rating of 4.45 / 5 stars vs Creatio CRM which has 121 reviews and a rating of 4.74 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (139)
4.7 (121)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
August 22, 2023
April 30, 2024
Pros/Cons
  • Pros

  • The software is user friendly and easy to manage. I like that we were able to upgrade for no cost when we went from EZ Pay Manager to EZ Pay Suite.
  • It's easy to use and makes check printing fast and easy. Great customer service with prompt answers and solutions.
  • Cons

  • Twice I brought up a deficiency in the software and I was told it a request would be submitted to correct it but the problem would not be fixed till the next release.
  • Ugly interface, difficult to navigate settings. Crash prone when checkbook settings need to be changed.
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  • Pros

  • Main advantages for BPMOnline. Marketing, Sales and Services is fully integrated and normally don't require external or additional tools to work.
  • It's very similar to salesforce without the heavy price and its easier to customize. We have had great user uptake since launch.
  • Cons

  • Intuitiveness of the system. Whenever we had any complications because of our initial lack of.
  • Well, it’s hard to dislike something that makes your life easier, and there’re no serious drawbacks that I can mention.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos