--- title: "APPSeCONNECT Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of APPSeCONNECT. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if APPSeCONNECT is a good fit for you!" source_url: "https://www.softwareadvice.com/bi/appseconnect-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Integration Software](https://www.softwareadvice.com/bi/data-integration-tools-comparison/) / [APPSeCONNECT](https://www.softwareadvice.com/bi/appseconnect-profile/) / APPSeCONNECT Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/bi/appseconnect-profile/) Reviews [Alternatives](https://www.softwareadvice.com/bi/appseconnect-profile/alternatives/) # APPSeCONNECT User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 180 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.9/5 - Value for money: 4.6/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 140 reviews (78%) - 4 stars: 35 reviews (19%) - 3 stars: 3 reviews (2%) - 2 stars: 1 reviews (1%) - 1 star: 1 reviews (1%) ### Most mentioned pros - It’s streamlined a lot of our day-to-day operations by automating data syncs like orders, inventory, and customer info. While there were some challenges during the initial setup, the ongoing support has been reliable and responsive. - APPSeCONNECT allows us to optimize our work as best as possible, allowing us to synchronize all the fields that are important to us. - The Appseconnects team is very pleasant to work with, they take time to understand the challenge, work out a solution and present an efficient concept before delivering the results. ### Most mentioned cons - The turnaround time for delivery of tasks was too slow and no proper alignments/briefing with all third parties. - I cant rely come up with anything, if I should look for something it could be easier error log when sync fails. - about the Price is not really high but difficult to understand the workflow and apps ## APPSeCONNECT customer reviews Showing reviews 1-25 of 180 (page 1). ### dc & appseconnect - Overall rating: 5/5 - Reviewer: Tom T. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered Great experience, good service with great people #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really liked the hands on approach of the APPSECONNECT team.They are very responsive and really know what they are doing. #### Cons nothing specific, untill today "+3years" no issues to report --- ### Good experience with deployment team - Overall rating: 4/5 - Reviewer: Heather I. - Verified reviewer: Yes - Industry: Executive Office - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered We utilize APPSeCONNECT to pass sales orders from Shopify to SAP B1. Our dedicated deployment agent has been great to work with. We've had to make subsequent customization changes; things we did not realize our prior system just "did" that were unknowingly not part of initial connection. So, my advice is to really think about literally every aspect of your current process (assuming you're converting from something existing) and make sure every little detail is discussed during implementation planning. It's difficult to catch every little thing when you're just used to certain things working a certain way, but know if you don't and things suddenly function differently when you turn it on, they'll be change requests thereafter. But other than design hiccups, the product works, the team is responsive, and there are customization options. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros - Relatively easy to use once you get the hang of back end admin - Has additional bi-directional feeds we hope to use in future - Working with deployment team has been positive experience #### Cons - Error codes not descriptive - get the same error (which is not particularly instructive) whether customer or product issue and no way to interpret without applying basic system knowledge and assumptions - Working with dramatic time zone difference is ok for me as I'm up early, but may not be ideal for others; team at AEC is pretty accommodating given the vast difference though - Pretty basic out of the box capabilities; minor tweaks require customization #### Reasons for choosing APPSeCONNECT capabilities, cost, integration ease, advice of consultants #### Reasons for switching to APPSeCONNECT Switched from Volusion to Shopify and searched for pre-designed connectors to SAP vs. building from scratch like we had before (which was old/outdated and likely such a connector didn't exist back when implemented Volusion). --- ### Great eCommerce and ERP integration - Overall rating: 4/5 - Reviewer: Gerardo D. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Even that the implementation was a little bit difficult, the customer service is great in helping you go through the process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How we are able to sync order and product data between applications. #### Cons If you already have a complex process in your company, it can take longer to implement th solution. --- ### AppseConnect - Great Service and Great Support - Overall rating: 5/5 - Reviewer: Gregory W. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered A good experience and great completion to the final results. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The support and setup team are great people who are immediately there to help. The program is top tier and worth every penny! #### Cons The complexity of our system and the difficulty to setup for our environment... Technically nothing to do with AppseConnect and more so the complexity of our environment. #### Reasons for choosing APPSeCONNECT Customer Service, professionalism and experience. #### Reasons for switching to APPSeCONNECT Too much hassle updating and maintaining custom code that eventually just became obsolete. --- ### Great software - Overall rating: 5/5 - Reviewer: Richard G. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent, I've been really pleased with how the projects have been delivered. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, and excellent product setup with the team, who are very knowledgeable #### Cons Nothing - it is excellent software, I would highly recommend. #### Reasons for switching to APPSeCONNECT AppsEConnect is better software, the team are more knowledgeable and much more helpful than V33. --- ### Appseconnect-Integration from Sage to Shopify - Overall rating: 5/5 - Reviewer: RIYAS S. - Verified reviewer: Yes - Industry: Public Safety - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are happy with the APPSeCONNECT integration process. Our business requirement is fulfilled with the integration. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros With APPSeCONNECT have implemented an automated inventory synchronization between our multiple warehouses managed in SAGE and our Shopify website. This integration helped us to show the real-time stock updates across all warehouse locations, directly reflecting on our online store to our customers. #### Cons While the support team was helpful, response times could have been quicker, especially during critical issues affecting live sync operations. --- ### Great Service & Customer Service - Overall rating: 5/5 - Reviewer: Andras P. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We started our project 3-4 years ago. We are completely satisfied with the service and customer service #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Perfect customer service.They always respond quickly to any problems. Along with the repair, we also receive an explanation, so we know what to look out for. #### Cons I did not found any cons.If I have to single out one thing, it's the price. But you have to pay for good service, it works like that everywhere. --- ### Appseconnect - commmited to resolving implementation issues - Overall rating: 4/5 - Reviewer: David M. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. An overall positive experience despite issues with the integration which required very direct communication and reiteration of performance expectations to get resolved. Since then communication and performance has been more stable. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Quick response time Continuity of team Able to explain issues in a user understandable way Provide support in how to investigate and resolve errors ourselves Remain focused until problems are resolved #### Cons It can take too long to get the team aligned to issues that need resolving The resolution of maintenance issues has sometimes led to new issues arising due to the team modifying the scope of their solution without consulting us first. --- ### Review CYMISA - Overall rating: 4/5 - Reviewer: Carlos F. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Their service Response time Schedule disponibility Focuse on solving issues Their understanding of the problem ARITRO OVERAL EXCELENT #### Cons At first the response time wich then was improved. The time they took to answer a email, but then it was improved --- ### IT Manager - Overall rating: 5/5 - Reviewer: Sean C. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have been using APPSeCONNECT for about 2 years now and have had little to no problems with our syncs. They have been helpful with maintaining our existing syncs and developing new ones. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros APPSeCONNECT makes it easy to connect two different tools. The team is very friendly and helpful. Anytime we encounter an issue, they are always able to resolve it in a timely manner. #### Cons It can sometimes take a few business days to resolve a complicated sync issue. If you are connecting multiple instances of SAP Business One you also need a higher license plan. --- ### Great Support and Smooth Integration Experience - Overall rating: 5/5 - Reviewer: Nagesh M. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered In the beginning, the data integration process took some time due to initial errors during testing. However, the support team was always available on calls and provided timely assistance, which helped us complete the project at a fast pace. Thanks to the APPSeCONNECT team for their support and commitment. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best part about APPSeCONNECT is their highly responsive and supportive team. #### Cons Nothing. --- ### APPSeCONNECT integrations of Zoho CRM contacts and SAP Business partners - Overall rating: 5/5 - Reviewer: Scott W. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered We had to integrate Zoho CRM contacts with our SAP system. They have a great understanding of both platforms and created a system that works. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ashish and the team are great. Very helpful and wanted to understand our business process to make sure the technical workflow matched that. #### Cons Nothing. We had a great experience all around with them. They worked around the time difference as well which may have been an issue but their team was very accommodating with that. --- ### APPSeCONNECT Review - Overall rating: 5/5 - Reviewer: Ken R. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, wonderful so far. In moments of confusion, we gather as a team to discuss and resolve. It is important to have the layer of communication to deal with things efficiently. It is greatly appreciated too. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I enjoy the ease of use once the flows are written and deployed. The automation in our processes between Shopify and our ERP are time savers. #### Cons I'm not sure I can answer this as what I like least is regarding AEC is no fault to AEC. I wish i understood the programming end a bit better to attempt connections and changes on our own if needed. But AEC, is there to help so I have little concerns in my shortcomings. --- ### Highly reccomended - Overall rating: 5/5 - Reviewer: Park T. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Great! we have done 4 projects with them so far. Some are still in improving process but they are committed to it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Commitment to meet our expectations and solve the problems #### Cons Their internal communication especially between the sales and dev. team --- ### Production Manager - Overall rating: 5/5 - Reviewer: Sean D. - Verified reviewer: Yes - Industry: Warehousing - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros They are timely and RoI focused for the customer. #### Cons Nothing comes to mind. They are easy to work with. --- ### AppseConnect from Woocommerce to Dynamics - Overall rating: 4/5 - Reviewer: Jason K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered Overall a great experience but improvements in self-configuration of simple field updates or logic changes would be a welcome relief so that we can eliminate some of the burden from their team to perform simple MACs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We felt that overall, the product delivered the expectation of synchronising a lot of customised requirements for our client. This includes the Woocommerce and Dynamics 365 shipment tracking plugin and supporting Australian specific requirements there. The ability to implement a 2-site to 1-crm solution where we need to look at centralising purchases from multiple sites was a challenge, but not attainable easily from other vendors. #### Cons Mean time to market was slow. Some of these delays were self-incurred but until recently, getting action from the team was hard. Recently however, we've found a stronger support base to get tweaks over the line and overall we're much happier than we were last year with the project momentum. #### Reasons for switching to APPSeCONNECT There was additional functionality we needed. CRM Perks is a bloody amazing product suite but when getting the customisations, 2-way sync that we needed, it would be out of their scope. When a push is required from WC to Salesforce or Dynamics, then these guys have a solid product. It's when a two-way interaction is required that the product is not yet at maturity. --- ### APPSECONNECT Review - Overall rating: 5/5 - Reviewer: Ananth P. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We were looking for a integration solution for on prem ERP with Salesforce, our integration requirement was not standard of the shelf solution. Appseconnect team clearly understood our requirement and delivered great solution within budget and time. All the way we have experienced great service from the team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 1. Easily build integrations 2. Readily available integrations of major ERP, CRMA and Ecommerce platforms 3. Proactive support 4. Platform supports on prem as well as cloud applications #### Cons 1.If you are using other than the of the shelf integrations, need to spend time with APPSECONNECT team to clearly define the mappings and triggers. --- ### APPSeConnect Review - Overall rating: 5/5 - Reviewer: Megan F. - Verified reviewer: Yes - Industry: Chemicals - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered Working with APPSeCONNECT has been one of the greatest learning experiences of my career. I have personally gained an entirely new skillset from this collaboration and I have learned so much from working with their extremely knowledgeable team. Our businesses operations will run much more smoothly as a result of implementing this software. Our employees will get to use their time on higher-level projects instead of spending many hours manually writing orders and adding customers and updating inventory across two platforms. APPSeCONNECT has an incredible team who have been there to help with issues around the clock all throughout this journey. APPSe developers truly did an excellent job of building trust and developing professional relationships with us that allowed us to have confidence that this extremely complicated project would be well worth it in the end. It's been quite the journey but it has proved itself to be incredibly beneficial for everyone involved. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software reduces the amount of grunt work that employees have to do by an extraordinary amount. With the auto import/export connection with our Business Management System and Website, we are able to save hours of time and money on employees manually writing orders up, updating inventory, and putting customers in from online orders. This software is exactly the solution that our businesses were seeking. It's easy to use [once you get the hang of it] and it requires little upkeep. #### Cons It is extremely complicated software so implementing it has been a challenge for all involved. It takes a while to get everything operational and because of it's complexity, there is some difficulty in making sure everything is properly transmitting across platforms. Thankfully the team at APPSe is great at problem solving and keeping communication open so that problems get rectified quickly. --- ### APPSeCONNECT - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Luxury Goods & Jewelry - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered We have used this product to sync sales orders, customers, shipping info, and inventory between multiple sites and SAP. This has saved us untold hours of data entry and allowed us to focus on marketing, product design, and strengthening customer relationships. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have been using the product for several years, and it has been extremely reliable. The team has worked with us to make the software fit our needs perfectly. The best thing I can say about it is that I don't have to think about it. After the initial setup, the syncing between multiple websites and multiple platforms and SAP B1 just works. The team is responsive, and very helpful when it comes to customization requests, training, and setup. #### Cons We have had a few instances where I would have liked the error messaging to be a bit more informative, but these instances have been few and far between. --- ### Reliable and easy to use synchronisation between Magento and SAP B1 - Overall rating: 5/5 - Reviewer: Tuong H. - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered With developers that were very familiar with the systems we were syncing between, it was very easy to discuss scope issues with the team. Insync the company behind APPSeCONNECT seems to be run very well with responsible teams and team leaders. We would always be able to get a response within a few hours and we were always notified ahead of time of any unavailability of the team that were working on our project. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros After coming from a B1if custom solution that was hard to maintain and optimise, APPSeCONNECT looks to be a very reliable alternative. After spending time getting the touch points we needed right, the functionality is reliable and data syncs quickly between our Magento and SAP B1 systems. The choice of manual and auto sync with the ability to control the interval between syncs is a nice feature that is built right into the GUI. #### Cons We would have liked to have been able to customize the Sync Panel a bit more. In the age of widescreen monitors, resizeable windows and forms would have made APPSeCONNECT that much more amazing. With the detailed information provided by the touchpoints, it would make sense to be able to make the user interface bigger so you can see all the information easier. #### Reasons for choosing APPSeCONNECT I was recommended APPSeCONNECT by a friend who had been using it for his online business for over 10 years. APPSeCONNECT has come along way and is now a very mature product. #### Reasons for switching to APPSeCONNECT B1if was difficult to maintain and optimise. It didn't have a nice GUI like APPSeCONNECT. --- ### Great application - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food Production - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered Overall a great experience, knowledgeable support team, and very flexible application that can hold very complex requirements. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use APPSeCONNECT for about 3 years. It connects Magento and SAP. Due to complexity of our requirements and many touch points there were some challenges in implementation stage, but they were successfully resolved. During these years we’ve seen a huge improvement in application and dedicate teamwork of the customer support. Very easy to use and monitor dataflow. #### Cons Some issues resolution was delayed due to significantly different time zone but APPSeCONNECT now extended support hours to accommodate US time zone. --- ### Successful Integration between two complex systems - Overall rating: 4/5 - Reviewer: Belinda M. - Verified reviewer: Yes - Industry: Retail - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered We hired AEC to integrate the amazon SC platform with our back-end SAP S4 Hana system and overall we are happy with the final, customized solution which has automated the transactional data feed from Amazon’s Seller Central platform to SAP, which is basically what we needed to accomplish. We recognize that it is a very complicated process and started the project with no prior experience with a webAPI. If there would have been more attention placed on the initial conversations on how the framing of the integration and the blueprinting process it may have saved time with the implementation. Our resident SAP expert had to step in to pull both sides together, ask a lot of questions that were difficult to answer not knowing the Amazon Seller Central data side. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The team was very responsive, with a good attitude to problem solve. #### Cons Project timeline was delayed most likely because we had to understand how to best match up the data points which could have been discussed in the blueprinting process. --- ### I LOVE IT - Overall rating: 5/5 - Reviewer: maher a. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the flexibility and they are always there at our end to support and plan a head and search for solutions that fit us #### Cons nothing for the moment , all what we made is the best . --- ### We integrated our Magento website platform with SAP B1 Version 8.82 - Overall rating: 5/5 - Reviewer: Erika W. - Industry: Food Production - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered Our website's Magento platform is now connected to our SAP, which is also connected to our third party logistics so the process of receiving and invoicing orders is completely automated and is saving us a lot of time we would normally have put into data entry. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We are a growing manufacturing company in the organic food sector and have a limited IT department. The staff at InSync was extremely supportive through the entire process. They not only assisted with the conceptualization of the process, but were super quick to respond to issues and troubleshoot errors that came up during testing. Their service was excellent throughout this project and they were more than willing to take extended time to train those of us who were not that IT inclined. They were also very open and willing to follow up on amendments to the original project without constantly renegotiating - which helped keep the project on course, even if we hit a bump in the road. All our questions were answered and InSync made sure we had the support we required at every turn. App is easy/user-friendly to use and maintain after implementation. Would work with them again. #### Cons We thought that being in North America would be problematic for communication, but this ended up being not as great of a con as we thought. We still received excellent customer service. --- ### No more double handling - Overall rating: 5/5 - Reviewer: Sam O. - Verified reviewer: Yes - Industry: Wine and Spirits - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered Support for solving issues has been rapid. Can-do approach for our high level of customisation required. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Flow of data from our ecommerce to our ERP has reduced hours of manual entry. Software connections can be subject to high levels of customisation to account for customer groupings, tax requirements etc. #### Cons Every sync process which is triggered is a bulk sync which doesn't give you an indication if everything has been synced or not. Some data can be missed and require more than one trigger to push from ecomm to ERP. Functionality to view records which are ready to sync then provide a success/not success status would avoid this issue. Error messages are difficult to interpret if not a developer which has extended our troubleshooting time. Due to this we have been resisting the 'auto-sync' so we can check if records have transferred correctly. ## More reviews [Next reviews](https://www.softwareadvice.com/bi/appseconnect-profile/reviews/?page=2) --- APPSeCONNECT Reviews, Pros and Cons - 2026 Software Advice