I like that it works with Microsoft Office and that we can connect it to other systems via several different application programming interfaces. Their most recent updates have been great, and I can't wait to try out the next things they've been hinting at.

Dayforce HCM is used for new hire processing and health insurance enrollment. Our company processes three different payrolls for its different employee types (Union, Exempt, and Non-Exempt).

There is a unique Employee Number for each worker. It combines the two into one cohesive whole while making reports. To properly divide them, I must always use the Text to Columns function in Excel. If they could be separated straight away, it would be great.

Wonderful total system!!

All in one platform, compliance is at the forefront. Helps with audits and being able to find and track employees from start to finish.

Some features like HR Import having mandatory fields, some features like remote workers and their tax state are hard to control

It is a great performance management solution and comes with great employee scheduling features.

It has been capable with no major shortcomings.

I cannot think of a single thing that I like about Dayforce.

Throughout our implementation process, persistent issues plagued our experience with Dayforce. Right from the start, we faced issues with faulty system configuration, including confidential data being accessible to lower level employees. We have been told by support personnel at Dayforce that our system is improperly configured. Our implementation manager failed to address concerns adequately and failed to conclude the professional relationship officially. Instead, we were left with a slew of unresolved issues and unanswered inquiries. Despite scheduled follow-up meetings, these sessions were repeatedly abandoned by the manager. Frustratingly, after weeks of unanswered emails and our futile attempts at problem-solving, we were told from our implementation manager that she had to get permission to charge more billable hours to us, and that was why she hadn't communicated with us in several weeks. Seven months post-implementation, our file feeds for benefits remain incomplete. Despite our immediate request following implementation, this crucial aspect of our system has yet to be fully operational. The persistent issues we face significantly hamper our productivity, particularly concerning our convoluted payroll setup. The payroll segment of Dayforce has demonstrated a lack of accountability, particularly evident in their response to our 401(k) compliance challenges, where they offered no satisfactory solutions and essentially shrugged off their responsibilities. We have given Dayforce several opportunities to rectify their errors, despite our profoundly disappointing experience. Even external stakeholders collaborating with us have expressed sheer astonishment at the abysmal quality of the system, citing unprecedented dissatisfaction in their professional interactions with other clients. Dayforce's performance has been deeply unsatisfactory, characterized by consistent lapses in competence and professionalism, leaving our organization in a state of perpetual frustration and disappointment as we face unresolved issues that directly impact our functionality and productivity.

All information is in one place and easy to track changes/updates. They are continually improving the software and available options.

Building reports can be time consuming and customer support can take some time to answer tickets.

Dayforce's ongoing calculating options and support for large payroll batches are invaluable. I am relieved to have the ability to provide timely salary spending reports to upper management.

In addition to the system's features, I appreciate Ceridian's helpful staff and customer service. Ceridian has clearly given careful consideration to the full scope of the employee experience, as evidenced by the cohesiveness of its many modules. The fact that they interact with one another is a plus.

I wish I had been given more background or forewarning about the actual process of implementation. It's a real slog, and I didn't feel ready for it with the resources at my disposal. If I'd realized it was going to be such a slog, I would have made more of an effort to get ready.

Overall we have been please with Open Enrollments this allowed us to eliminate the need for a third party vendor for our internal employees. The Learning Management systems and the ability to a HRIS and payroll system in one

The ability to process Payroll within a HRIS systems. We were looking at a system that would meet the middle office needs for HR and Payroll.The user interface is fantastic and it is very easy for the employees to navigate

We were disappointed in the timekeeping feature since we were hoping to use this module but at the time of implementation it was unable to handle an employee with multiple work assignments with different pay rates

Dayforce has allowed us to streamline our processes in a better way while continuing to improve.

The ability to customize with relative ease. We are a highly complex company with several different union and non-union employee populations. The pay and time processing requirements are different by employee group, and Dayforce makes policy assignment simple.

Schedules are a bit cumbersome for non-traditional schedule types. We have employees whom work split shifts and the current scheduling capabilities do not allow us to create rotations.

Grrrreat!

The Reports are very good and the product is easy to navigate.

Calling for support is a task. It is hard to get through when you are at a critical moment.

Dayforce is a great platform for many HR related purposes. You can track/assign employee hours and shifts, monitor and approve time off requests, and calculate payroll. In addition, it allows employees to monitor/track their benefits, retrieve pay sheets, change direct deposit information and more.

Compared to other software that is payroll only, Dayforce is a little clunky. It takes too many clicks to do simple things like adjusting time clocks, approving payroll, and using it as both a team manager AND an employee. Certain features, such as a manager adding a time off request for an employee, requires Silverlight, so we can only do that with Internet Explorer and no other browser.

Overall, Dayforce has been able to meet our needs and our support team is always available when questions come up. Our TAM has made the transition to Dayforce as well as our day to day issues n opportunity to learn and resolve instead of pain points that frustrate us.

Dayforce is as close to one stop shopping as we could find and still be able to meet our needs. Having so much data in one spot allows for powerful reporting.

If Dayforce had an internal ability to electronically sign documents it would be so much easier to set up and maintain onboarding documents.

The combination of time and attendance and payroll in one application is a game changer. It is one system that flows together. Being able to calculate payroll daily is also a big plus for my company. The system is pretty easy to understand from hire to retire.

Although the process of getting help through customer service is great, there are obstacles with language barriers at times. Since Dayforce is global, their support teams are global. This has proven challenging at times with understanding what we are trying to accomplish.

My experience with Dayforce HCM has been positive. It has improved the efficiency and effectiveness of our HR procedures by cutting down on manual work. The centralized design of the platform improves HR's ability to work with staff.

Dayforce HCM is an all-inclusive system that does an excellent job of integrating different HR processes. Payroll, time and attendance, benefits administration, and labor management are all efficiently managed by the centralized system.

The system is powerful, but it takes some time to get it up and running for the first time. The implementation time might be cut in half with better onboarding materials.

We have been able to become more paperless with Dayforce. For the most part, payroll processes correctly each pay period. Open Enrollment saved lots of time and paper and the employees seemed to really like the process. I think as we learn to use all of the functionality of the system, we will find more benefits and cost-savings. We are just disappointed that we did not get this information/recommendations from our implementation team. And the fact that modules that should have been live and working properly at the time of implementation are still not functional has been extremely frustrating. Our HR Admins are doing more work now, than they did before implementing Dayforce , where Attendance Management is concerned.

The system has lots of flexibility and functionality - unfortunately our implementation did not go very well (we are still working on it over a year after going live) so I don't believe we are using the system to its full capacity. The user experience is really friendly. Our current employees and onboarding employees like the system.

It seems that the implementation team wants to cut you off long before the system is running as expected. It's wonderful that Ceridian is working on so many great, new, cutting-edge options but our users (PR/HRAdmins, Managers) just want the current functionality to work properly. We are still submitting lots of tickets to support on a weekly basis and we have found the quality of support to be herky-jerky. Some of the reps are really good and others seem to just want to get the case off their plate without full resolution of the issue.

Overall, Dayforce HCM is a complete and innovative human resource management software that offers a wide range of features to help companies optimize their personnel management and improve their efficiency. The solution is customizable to meet the specific needs of each company.Workforce scheduling is one of the key features of Dayforce HCM, which helps plan employee schedules based on business needs. The reports generated by Dayforce HCM are also very detailed, providing valuable information to make informed decisions.However, the cost of Dayforce HCM can be high for some small businesses, and setting it up can be complex and require extensive training for employees responsible for implementing and managing it. Some Dayforce HCM features may also not meet specific business needs.In sum, Dayforce HCM is a complete and powerful human resource management software that offers many advanced features to simplify the administrative tasks of HR professionals. However, before choosing Dayforce HCM, it is important to consider your specific business needs and ensure that this software will meet those needs.

Dayforce HCM is a comprehensive human resource management solution that efficiently manages employee-related processes, from payroll to workforce planning to talent management. This software offers many advanced features that simplify administrative tasks for HR professionals, saving time and reducing costs.One of the most impressive features of Dayforce HCM is workforce scheduling. This feature helps plan employee schedules based on business needs, taking into account employee skills, preferences, and constraints. Workforce planning is also integrated with payroll, which automatically calculates working hours and costs.Dayforce HCM is also highly customizable, allowing businesses to configure the software to their specific needs. The reports generated by Dayforce HCM are also very detailed, providing valuable information for making informed decisions.In sum, Dayforce HCM is a complete and innovative human resources management software that offers a wide range of features to help companies optimize their personnel management and improve their efficiency.

Although Dayforce HCM is a complete and powerful human resources management software, it may have some disadvantages for some companies. Here are some things to consider:First, the cost of Dayforce HCM can be high for some small businesses, which may make it inaccessible to some businesses with tight budgets.Additionally, some companies may find that setting up Dayforce HCM is complex and may require extensive training for employees responsible for implementing and managing it.Finally, some features of Dayforce HCM may not meet the specific needs of some businesses, which may make using the software less convenient for those businesses.In sum, Dayforce HCM is a complete and powerful human resources management software, but its cost, complexity and customization can present challenges for some companies. Before choosing Dayforce HCM, it's important to consider your specific business needs and make sure this software will meet those needs.

The implementation itself was very labour heavy and we vastly underestimated the amount of resource required for this task. However, the first payroll was a success and it has been widely adopted across our business with relatively few issues (and the vast majority are user error).The Dayforce community is fantastic. You can submit ideas for implementation as well as discuss and share ideas with other Dayforce users. It is a fully immersive system and experience working with Dayforce.

Dayforce HCM can be configured in just about any way, working around your company policies which was really important to us as a company. It has the capability to grow with us not just in the UK but globally and that was a big selling point. The payroll suite has transformed our payroll process - we no longer have any need to do time forecasting for early cut off, we can do our full reporting within 1 day compared to 3/4 days previously. It's brought everything into one neat system for us and gives employees a huge amount of visibility over their pay which they haven't had previously. The opportunities (as with the available reports) within Dayforce are endless.

There are some basic features missing within Dayforce, ability to reset your own password or cancel your own holidays for example. The visibility for managers is also limiting and that can be difficult to manage.It is so intricately mapped that the slightest change can have the largest knock on effect and so you either need to be 100% confident with what you are doing or you constantly need to reach out for support. Everything you see and discuss when going through the procurement stage is basically a bolt on. But this isn't made clear from the off and it is an expensive product as every module has a PEPM cost. As the admin, I find it can be frustrating as the system is so huge it's difficult to be a master of the system.

Workforce Management and the data from scheduling has empowered our organisation to understand staffing costs and enable savings.

There is a need to bring ED&I information relevant to the UK to Dayforce

Overall experience as an end user was positive on the HR/Payroll side as far as interface and being intuitive. Disappointed with some features and functionality being sold as available but then unavailable when asking to see them in action.

I've used this from an end user perspective actively at one organization that chose this, and it was easy to use and navigate for the day to day HR, Payroll, Benefits, etc scope. The teams are fairly hands-on throughout implementation and they will do a lot to showcase wow-factors throughout the sales process until actual technical questions arise for some features.

In one experience evaluating this product as an all-in-one offering, we needed to ensure the Learning piece of functionality would suit our needs. It did not. The Learning product was presented as in-house and with their own roadmap for features and development. Every demo of this piece of the product was high level and they avoided getting detailed with backend/LMS admin features and setup. After getting to try it hands-on, we found out why. Despite being told all file types and sizes could be stored in the repository, this was not the case. We also uncovered many functionalities that we'd been told were available were, in fact, not. The backend at the time we evaluated this solution for Learning was actually powered by Docebo and not Ceridian. That is strictly the Learning content repository, not the HR solution side, to be clear. At any rate, the Learning solution was definitely not what was described to us in features, functionality, and in general based on our needs analysis. If you evaluate this solution, get all the right teams and experts involved that will ask the right questions and ask for a hands-on walkthrough of the backend. The demeanor of our sales contacts after inquiring about the absence of much of what was promised changed abruptly. Subsequent interactions were very negative overall with portions of the team.

Overall, we have truly benefited from partnering with Dayforce. Our team members are excited about the user friendliness of the program, the accessibility from their mobile devices and the functions that empower them to submit requests & changes electronically. Our managers have raved about being able to schedule within labor guidelines and team member availability. Time Off requests are easier to track, schedule, approve/decline. Personal Action Form items that require approval are now electronic, which has smoothed out our process. We have seen a decrease in the amount of paperwork that was being processed & tracked, we have seen an increase in managerial productivity, we have seen a time savings in our payroll processing and an improvement in our reporting capabilities.

• Our team members are excited about the user friendliness of the program, • Great to have accessibility from their mobile devices and the functions that empower them to submit requests & changes electronically. • Managers have raved about being able to schedule within labor guidelines and team member availability. • Time Off requests are easier to track, schedule, approve/decline. • Personal Action Form items that require approval are now electronic, which has smoothed out our process. • We have seen a decrease in the amount of paperwork that was being processed & tracked, we have seen an increase in managerial productivity, • We have seen a time savings in our payroll processing and an improvement in our reporting capabilities.

Implementation might drive you crazy, but your team will be elated & productivity improved. It would have been helpful to know more about what was required & expected for implementation so we could have made better decisions with assigning responsibilities during the implementation process.

Implementation of Dayforce is a big project. I did not feel like we rushed it, which was important. Training for the payroll system was easy to follow and critical. When I needed help from Support, I had it. Continued training is important to fill in knowledge gaps. Using Dayforce for processing payroll for 15 months has been so much easier than our prior system. Audits and reporting have helped to make the process more accurate. The number of errors has decreased due to how easy it is to very all entries. I continue to work to find efficiencies in our processes as well as help to provide training to leaders and employees.

Processing payroll is so much easier and less time consuming. making change and verifying the update takes minimal time. Auditing and reporting for payroll has been simplified. Having HR and payroll in one integrated system helps to make employee changes seamless.

There is a lot of things the system can do for us. It will take time to determine what we want to use. Learning will be ongoing for the entire time I use the system.

It replaced a prior HCM system that was not doing a good job. Users were not happy with the accessibility to infromation

It is fantastic. It handles all of our HCM and payroll needs. The reporting is great, never any issues with compliance

There is nothing that i dont like . It is a great platform.

My overall experience was good. Our implementation team kept us on track and asked us questions to understand our business and processes and recommend best practices for us. I would and have recommended Dayforce to others.

Our business was heavily paper driven prior to using Dayforce. We had an older payroll system, no benefits administration, a separate time and attendance system outside of payroll, a manual recruiting and manual learning process. What I like most about Dayforce is that it’s a single platform that will house all important employee information is together. I no longer have managers calling to ask if someone has vacation time available, or if someone took a class. It’s visible to managers at the touch of a button. Dayforce has also allowed us to customize our system to the features we want and need. We are using payroll, WFM, Time and attendance, benefits, recruitment, performance management, compensation, on boarding and learning. It has allowed us to transform the way we do our jobs by eliminating all the paper forms and empowering our employees and managers.

The downside is that each module that we purchased is a separate cost. This is a good and bad thing, we only pay for what we need, but since I want everything we need to pay for it.

Our overall experience with Dayforce has been great, we have used it for 5+ years and don't plan on leaving anytime soon!

I like that the system is very intuitive and has many modules that we use and connect. We used Dayforce for payroll, benefits, recruiting, performance, compensation, and so on. The system is very user friendly and easy to use. We also use Dayforce Wallet which is the on demand pay feature and is a huge sucess with our employees.

We struggle occasionally with bugs within certain modules, specifically recruiting. When this happens it's very hard to complete tasks.

Dayforce HCM is definitely the most powerful payroll system that I have used in a long time. It is my top choice when it comes to Payroll and HCM providers.

The implementation team was very knowledgeable and they listened to what we had and how we wanted to improve the new system. They were so easy to work with.

Wishing that some of the fixed reports would be flexible and could add information that would save us time from having to vlookup different reports together.