What are Fivetran users saying about the software?
Read what people like you have said about using Fivetran software through verified user reviews
User Review Highlights
4.64
14 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"The downtime has been minimal and appears to be getting better as they improve the product. Fivetran is also great value in terms of the service provided and overall cost."
"Fivetran is an amazing tool for data warehousing and is really straight forward to setup. We were able to get it implemented in just a few hours of work."
"In addition, any need for a new integration that we request is often considered and then eventually built in. The time it saves by having a common integration ready to go is extremely helpful."
"Most of the time I just assume that there is something wrong with the service Fivetran is trying to pull from but there isn't much detail on it/ estimates on when a delayed connection might catch up."
"There isn't too much that I don't like about FiveTran. Looking forward to new features that they will add."
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Showing 1 - 14 of 14 reviews

Eddy
Verified reviewer
Company size: 51-200 employees
Industry: Business Supplies and Equipment
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
February 2019
Helpful and Easy tool to use!
Pros
Fantastic software easy to use and best of all not expensive. Helps you simplify what usually becomes complicated. Now I manage ETLs without having to write or keep the code.
Cons
For the meantime, Five Trans only offers one direction data sync. It would be phenomenal if it would offer a two way directional sync. However for the price, it is a great acquisition.
David
Company size: 51-200 employees
Industry: Veterinary
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
February 2022
ELT with Fivetran and built-in support for dbt
Overall, I consider Fivetran to be a leader in the space. I haven't been exposed to competing offerings that come close to the stability and feature richness of Fivetran.
Pros
1. Hands-off, low code ELT data operations platform that meets expectations of ultra-small start-ups as well as large established enterprises. 2. Integrates extremely well with Snowflake and PostgreSQL data warehouse destinations 3. Provides (experimental at the time of writing ) support for Fishtown Analytics dbt through a completely seamless integration requiring absolutely minimal configuration 4. Integrates extremely well with PostgreSQL upstream data sources, specifically those hosted on Salesforce, AWS and GCP clouds, where write-ahead logs are not made available by the cloud providers.
Cons
1. SDK for development of custom connectors and a choice of execution methodology (e.g. package, deploy and execute on customer-supplied IaaS)
Reasons for switching to Fivetran
Stitch limitations related to configuration and behavior of specific connectors 1. Limitations of google sheets connector 2. Loss of synchronization of a Heroku PostreSQL connector 3. General - availability of specific connectors in the connector library
Anonymous
Company size: 201-500 employees
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2018
Holy cow batman, your SaaS data at your finger tips
Pros
I have known these guys since they where an iddy pitty start up...There product is killer. Get all your SaaS data synced to your warehouse with out writing code or API or ETLs....Brilliant!
Cons
Like any start up, they have little quality issue .... but nothing material for the price you pay.
Andrew
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2017
Easy to set up and even easier to manage multiple integrations across multiple systems.
This software has allowed me to manage a vast majority of my major ETL integrations without actually having to write or maintain any code. This has been greatly beneficial for my time as I'm not able to devote more focus on other, more value-added tasks for the company. I'm currently only a team of 1 and the time that Fivetran saves is immeasurable. It just is a high quality product that does exactly what it says it does and does it reliably.
Pros
Very easy set up. Troubleshooting is made simple when there are problems. The downtime has been minimal and appears to be getting better as they improve the product. Fivetran is also great value in terms of the service provided and overall cost. When I've had issues, their tech support has been quick to respond and helpful.
Cons
Occasional delays do occur and there's sometimes no real good explanation for it. Most of the time I just assume that there is something wrong with the service Fivetran is trying to pull from but there isn't much detail on it/ estimates on when a delayed connection might catch up. Other than that, there's no way to make connections to services that aren't pre-built which is understandable but that should get better over time as Fivetran adds new connectors.
Anonymous
Company size: 51-200 employees
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2017
Plug n Play integration with any app
Pros
Fast setup - setting up connector for any app takes minutes Seamless data sync - Fivetran incremental data sync makes it seemless Convenience - You can pick records or objects from your app that should be synced. Plethora of ready made app connector available Option to import excel data. Great customer support
Cons
Currently, Fivetran offers only one direction data sync. Having both directional sync would be awesome.
Anonymous
Company size: 51-200 employees
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
July 2021
Great, but overly expensive product
Their support is fantastic, sales reps are great - all good experiences, but way too expensive compared to alternatives.
Pros
Fivetran is incredibly easy to set up and likely has the best no-code ETL there is
Cons
It's incredibly expensive for what they offer and they are inflexible with contracts and credit purchasing
Reasons for choosing Fivetran
Ease of setup
Wilson
Company size: 201-500 employees
Industry: Health, Wellness and Fitness
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2017
Fivetran's service is efficient and extremely satisfactory
Efficiency on creating data streams from all our 3rd party programs, this helps us retrieve our data much quicker and be able to spend less engineering time.
Pros
1. The ease of the interface and how it can be easily used by any user without any technical background. 2. The amazing customer service is one of the major things that I always point to when I think about fivetran's service. Any troubleshooting emails or questions that we may have are always answered at an extremely attentive team, whether it is a question to our AM or a technical issue that might even be picked up by one of the founders. In addition, any need for a new integration that we request is often considered and then eventually built in. 3. The time it saves by having a common integration ready to go is extremely helpful. Instead of having to require an engineer to build the connection, we are able to leverage fivetran for our data streaming needs.
Cons
There isn't anything in general I don't like about Fivetran in all honesty. I think generally the only con I would mention is that there are some features that could be improved such as improving visibility into what is happening after we do an integration such as logs of files uploaded, exact upload to column name references and allowing a little more flexibility on some of the newer integrations.
Anonymous
Company size: 501-1,000 employees
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2018
Forget about ETLs!
High-frequency ETL's to our data warehouse with an extremely simple setup and great support team. It helped us build our data warehouse with a complex setup in no time.
Pros
Ease of use and high quality of the data source connectors. Every connector supports a very high replication granularity (down to 5min and planned to go down to 1min), plus some connectors have specialized features, such as logical replication with the Postgres connector (which is a killer feature for real-time, low overhead, consistent replication).
Cons
It would be great to have more detailed logging, when there is an issue it is some times hard to diagnose the cause without contacting support. Likewise, it would be great to be able to configure the query batch size (which by default is 10M rows), or to automatically adjust that based on the table size (GiB and row count), because right now if you have a table with ~10M rows but very large size, it can stall the historical sync process or require extremely large statement timeout settings.
Uddipan
Verified reviewer
Company size: 10,000+ employees
Industry: Computer Software
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
November 2020
Fivetran - user friendly, Configuration driven big data ingestion
It ensures a smooth big data ingestion experience and less time to market. As this is mostly configuration driven, custom coding for ingestion is not required.
Pros
Fivetran is easy to use data ingestion software, you just need to configure source and destination connections and ready to go. It automatically tracks changes, hence makes the ingested data automatically backward compatible
Cons
The price point is a bit on the higher side
Anonymous
Company size: 201-500 employees
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
July 2020
Top tier ETL service
So far we have loved having this service to help us move our data to our warehouse.
Pros
Fivetran is an amazing tool for data warehousing and is really straight forward to setup. We were able to get it implemented in just a few hours of work.
Cons
This is not the cheapest product out there but it is the most featured rich of ETL services out there.
Nathan
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2017
Great product with a helpful team.
Pros
Easy to use, works perfectly. Does exactly what we want it to do with minimum overhead and clear documentation
Cons
Nothing really, a few long-term roadmap features that I am looking forward to but nothing holding us back at the moment.
Sean
Company size: 51-200 employees
Industry: Consumer Goods
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
October 2017
Fivetran's integrations have enabled us to access our data very cheaply and very easily.
Pros
Fivetran's software is easy to use, is very cheap and simplifies what would usually be difficult and time-consuming processes.
Cons
There aren't really any downsides to the software. Perhaps they could have more integrations with other common cloud-based software, but I know these are on the way.
Afzal
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2017
FiveTran has helped us automate our ETL process
Pros
Super easy to use this software and add data sources for what you need access to. The compatibility with Redshift is great.
Cons
There isn't too much that I don't like about FiveTran. Looking forward to new features that they will add.
jimmy
Company size: 2-10 employees
Industry: Computer & Network Security
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
July 2020
Fivetran is easy to use
I have used the Free trail with limitations
Pros
As a non database person running SQL scripts in fivetran was easy for integration and reports
Cons
The only issue was that the product cost money and is not Free. Price is reasonable though.
