All Flatly Reviews
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Steve
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2022
Flatly working with Freshdesk files
U used to spend a lot of time exporting and importing CSV files from our helpdesk system in order to produce accurate timesheets for our clients. With Flatly the amount of time I need to do this has greatly reduced.
PROSFlatly just works efficiently and effectively in the background every day and saves me a lot of time from manually exporting and importing CSV files
CONSPre-emptive alerting to problems would be useful.
Reason for choosing Flatly
Simple to use and the integrations for our needs were built-in
Anonymous
51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
ETL tool for systems that don't support data export
Fantastic. Originally we had an issue with Gusto integration, but the developers/support went above and beyond to get us going. I would highly recommend Flatly over other ETL competitors for basic tasks. They are priced competitively, and actually care about their customers.
PROSFlatly makes it easy to extract data from SaaS apps they integrate with on a regular schedule. The integrations are plentiful and include SaaS apps that normally don't allow for any export at all, yet alone on a schedule. (our use case was Gusto - no external APIs, no scheduled exports, but with Flatly its all possible).
CONSNo major cons. Would be nice to have "shared sources" where you can delegate authorization of a source to one person and that use that authorization with another account. Currently, as an admin, I have to sign in to the app, then have the authorizer of the source app sign in on my computer.
Reasons for switching to Flatly
Better pricing for our use case.
Joseph
Consumer Electronics, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
EASY AND SIMPLE SOFTWARE
CHEAP AND EASY TO GET YOUR BASICS DONE DAY TO DAY.
CONSINITAL STARTUP AND CUSTOMER SUPPORT WAS A LITTLE SLOW TO ANSWER
Vignesh
Accounting, 501-1,000 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
5
Reviewed February 2024
Great Product for Niche Purposes
Great Way to keep track of my personal financial budget
CONSTrying to export data files can be a tedious process. Not being able to go past 120 days of transaction history is not ideal
Ivor
Logistics and Supply Chain, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2019
Easy and effective
I have been able schedule a regular job to take an extract from Insightly CRM directly into Google sheets so that the data there can be manipulated using Google Apps Script. The reporting built into Insightly didn’t do what I needed easily and I didn’t want to get into calling Insightly APIs from my code. Flatly’s service coincided so closely with what I wanted to do that I almost couldn’t believe it existed!
PROSVery quick and simple to get an extract running direct into a Google sheet
CONSOver a 2 year period the columns in my extract have changed without warning a few times. I mostly put this down to changes in my data source (Insightly), however in retrospect some sort of built in warning within Flatly would be useful. Either that or I build checking into my software, which I don’t really want to do.
Patrick
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Flatly makes it easy to track banking data
Great!
PROSFlatly updates a Google Sheet with the latest banking transactions, automatically, on a daily basis.
CONSIf it gets disconnected, I don't realize until I login.
Reasons for switching to Flatly
Tiller was too manual
Anonymous
1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Great No-Coding Tool
Fabulous.
PROSFlatly is a great way to pipe data to places you need it. It is extremely easy to set-up and has been 100% reliable for us.
CONSThe only thing I could possible ask for would be to cross-reference tables via custom queries. But its probably a little unreasonable to ask for this given Flatly's price point.
Steve
Verified reviewer
Financial Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2021
Great tool for Migrating data
We used it to migrate CRM data from our old system to our new system. Flatly made it possible to move the data quickly by extracting it in the proper format and also minimized data loss by updating daily.
PROSIt is quite an intuitive product that is really limited only by the availability of data at the source.
CONSThere was not much I didn't like. As mentioned, the limits were really on the sources.
Chris
Insurance, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2023
Needed a solution in a pinch and found Flatly!
Was working with a client that needed to export a junction object's records out of their CRM and into a workable format for data migration. They had met with other providers (Import2, CSV Loader) and had bumped into roadblock after roadblock.
PROSThe usability of the platform is excellent, and approachable for even novice users, but my favorite feature is the auto-connections and authentication it does between the systems.
CONSThe pricing seems a bit steep given the limitations with the filtering and conditions.
Alex
Construction, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Data Backup
Overall we are very satisfied. We haven't had to rely on the data backups yet but it gives us peace of mind.
PROSUse it for backing up our CRM database on a weekly basis. This gives us peace of mind that no matter what happens to the records in our CRM we have the raw data on a weekly basis. This gives us protections from a cyber attack or an employee mistake, or intentional harm to our company.
CONSThe pricing structure should have more of an intermediate step from plan to plan.
Reasons for switching to Flatly
Jivrus was not able to satisfy our functionality
Simon
Hospital & Health Care, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Simple, Easy to use, works great!
Did exactly what I wanted and setup took less than an hour.
CONSThere are a lot of great integrations already setup but I wish there were more or a way to setup my own API's with my custom applications.
Michael
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Does exactly what is was designed for
The team is very friendly and there to help.
PROSIt has never failed me and their support is great.
CONSEverything has always worked great so far since I have used it.
Pyry
Verified reviewer
Computer Software, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2023
Flatly is great
Our company needed to flatten data from Google Cloud Firestore-database and Flatly was really to only option to do this and it works great.
CONSThere is really not cons about Flatly at least in our use. Works like a charm.
Nanu
Consumer Goods, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
FUNCTIONALITY
5
Reviewed March 2022
Reliable and Rarely Fails
Helps us access data that isn't easily accessed.
CONSWhen modifying a job, you can miss the need to relaunch the hourly exporting. Going days before realizing the reports haven't been pulling as scheduled.
Scott
Banking, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2023
Flatly works well
We are using this to associate credit card transactions to projects and import Amex CC into google sheets, where we can then select a project that those charges get linked to.
PROSQuick and Easy to implement. I was able to get something working in a few minutes.
CONSLittle unclear how it updates with frequency.
Spark
Computer Software, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed March 2023
Does the job
Converts my firebase realtime db tables into CSV flawlessly. Columns are named automatically and correctly . Automatic syncing every 6 hours is a major bonus.
CONSA bit pricey. A bit slow if you have too many fields. Sometimes you don't know if there are fields in you json that are unused. However, you can manually select columns to export if you know your data well.
Ed
Consumer Goods, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
No direct DB access, no problem
It just works. We ran into a challenge that our new ticket system (Fresh Service) did not have direct database or PowerBI access. Flatly allowed us to pull our data to an Excel data source and keep our familiar PowerBI dashboards.
PROSAllowed us to keep our existing Power BI dashboards when the source we switched to did not have direct DB access.
CONSI wish we could manually force some syncs during development. Once things are setup we don't need constantly updated data, but it would be nice to have a limited number of manual syncs per day. I also wish the data could go to Teams or Sharepoint so it didn't need to be tied to a personal OneDrive.
Andrew
Information Technology and Services, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Easy to interact with
Easy to interact with, great/responsive customer service
CONSUnfortunately the integrations I was looking to use were not currently functional. I reached out to customer support and was quickly refunded. They also said they would get in touch with me when the integrations were functional again. Window to having integrations working was < 2 weeks.