I am a part of the UNESCO Chair reserach centre in Ireland: [SENSITIVE CONTENT HIDDEN] which has a foucs on using sport as a tool to achieve the Sustainable Devleopment Goals [SDGs]. My work within the research centre is to examine the opportunities and challenges for Multilateral Development Banks to invest in sport-based solutions to achieve the SDGs. I worked with Grepsr to undertake a one time extraction of data through web scraping for references made to sport, physical activity and other related keywords across four websites of MDBs; namely Asian Development Bank, The World Bank, The Inter-American Development Bank and the Islamic Development Bank. Grepsr scraped vast volumes of data over 65,000 Pdf documents and provided final files of scraped data in the format I desired. This data scraped by Grepsr will have a profound impact on my research. I will use this raw data to conduct further text analytics and identify patterns, trends and themes for investments in sport-based solutions. This data will form the founding blocks towards developing an intentional alternative source of funding for sport for devleopment initiatives that can potentially lead to healthier socities, better living conditions and improved educational outcomes.

My experience of working with Grepsr was excellent. They have an excellent team of engineers and great account management. All your questions are always answered and any issue is troubleshooted with promptness. The solutions they provide suit your needs perfectly. Their service is timely, cost effective and of high quality a combination hard to find.

I did not face any trouble. I conducted a one time data extraction and there were no problems.

I've worked with Grepsr for more than 5 years and have always been completely satisfied. They have done more than 50 jobs for me even though I've changed careers several times. They're my go-to data source.

Grepsr has been doing this a long time. They have worked with hundreds of clients on every imaginable project. They understand data and quickly determine the best way to help their clients.

Grepsr is quite far from our offices and so communication lags about 12 hours. I've learned to be very thorough and succinct in my messages to reduce the number of times we go back and forth on a project.

Everything, but most of all the communication and fast data delivery.

I have nothing to say, I have no complaints

It was helpful because I couldn't access the resources online without the help of a scraping service.

I think data should be free. Also it was a bit confusing at times to be able to access the data once it was scraped.

Amazing team of knowledgeable data-gurus that understand the client problems and deliver curated solutions. I was impressed by their output time, cost structure, professionalism, and diligence.

I had to rework my ask to make sure they picked the right data but that wasn't too inconvenient

google sheets keyword list to add keywords

timezone difference has been challenging

Initially we had developed most of the crawler in-house, however maintaining these was a significant overhead and in some cases there were technical challenges that were difficult to resolve. Moving to Grepsr was a great move and we have never looked back!

- Setup is quick- The team always meets the requirements even with customisations- API is great and instrumental in our daily operations- Service is swift and any issues are resolved promptly- Highly recommend

- Automated alerts if a crawler is not working. I think this exists on Grepsr's side. However visibility for the customer would be great as it would enable us to react faster.

My experience with Grepsr, overall, has been very positive. Our company uses Grepsr for data extraction. The reports are used for data insight within the industry. If we encounter a problem with the tool or the report Grepsr is responds very quickly and provides a solution. Not only do the provide a solution quickly, but they implement quickly as well. I would highly recommend Grepsr for all your data and web extraction needs.

Ease of use Very responsive Turnaround time is quick Provides answers/solutions in a timely manner

Extraction data was incorrect (most of the time not Grepsr's fault) Incorrect sku count on report vs website

My boss startded using theier service. She left our company, and I took over her role as a communicator with them.

They respond to our requests quickly and politely.

Sometimes there are some missing data to be collected.

Delivers high quality output quickly and a great team to help with any support issues.

Occasionally have issues come up in recurring projects, but the Grepsr team always responds quickly.

We want to remain a leader in a highly competitve inductry and hence one of our chief responsibility is to provide clean and accurate data to our clients. It is very critical for our business to acquire data on time. Before we started working with Grepsr, I researched and spoke to several other web scraping agencies and after doing a thourough analysis, came to a conclusion that Grepsr is the best provider for our use case. Setting up the projects with Grepsr was very easy and convenient and they were able to provide the data to us in minimum turnaround time and the lowest rates. They are easy to work with and definitely pros in this space. I would definitely recommend them to other organizations trying to solve their data acquisition problems.

1. Convenient 2.Easy to use 3. Low turnaround time 4. Low cost

1. Being in a different timezone leads to a latency at times

I run a small business part of which entails the collecting of data on a daily basis, before coming across Grepsr this was a time consuming onerous task. Now I need do no more than simply open the file to access all my data requirements. It is a very cost effective means of obtaining data and the service provided is without doubt the best of any software company I have dealt with in my 25-years of experience

The set up was very straight forward thanks to the assistance of the staff I would like to express my gratitude to customer service representative in particular whose assistance has been invaluable

I can honestly say that in my 5-years experience with the software I cannot find anything I would change

Our business model requires us to refresh our data very frequently. Grepsr has been instrumental in making that possible. Their speed and the quality of their work has always been top notch. If we ever have a problem, or would like a new feature, Grepsr responds within a day and makes the extra effort to meet our needs.

The ability to customize the crawlers for our needs. Grepsr is extremely flexible and ensures that we are able to get the data we want, when we want it - no matter how difficult it might be to obtain it.

We have been very pleased with Grepsr throughout our partnership.

Grepsr has really talented engineers and support teams who have been exceptional to understand complex data requirements and provide accurate data. They alleviated the need for creating scrapers and managing them.

Not that I can think of, my experience has been smooth so far.

The grepsr data is key to our business

Its like flipping on a light switch or answering the telephone, it just works and is reliable and accurate

really no cons. The team is very responsive to any sort of issues or feedback but issues are few and far between

The flexibility of the development team has been great. We have updated our service considerably since the first use cases and the team has always been able to handle our needs.

Not really Grepsr's fault but the websites we review are constantly changing and sometimes it takes a bit to realign the scrapes.

Grepsr has allowed us to gather thousands of points of data in a very quick and accurate manner. They are a great partner!

Grepsr always provides a quick turnaround on our requests and the data is formatted just as we've asked.

Grepsr does what we ask of them. Nothing negative to say.

Manual data extraction can be a labor intensive process. Using a service like Grepsr has been an excellent way to optimize my time on understanding what the data is telling me rather than programming my own scrapes to get this data. Grepsr has been an easy tool to work with supported by a strong and attentive team.

Ease of use to submit a data request and the timely delivery of my returned data. In many cases, Grepsr has completed my deliverable faster than expected.

There have been a few times of extraction errors such as duplicate values or incomplete data having been returned in the deliverable. However, once I've identified a possible issue, the Grepsr team is quick to resolve with follow up.

I set up a custom scrape/data extraction project. The team at Grepsr was very responsive, they troubleshooted, and made sure we got everything we needed. I have recommended them to other people because I was so impressed with the service. I have continued to use them.

They have a great web interface to set up a scraping project. They also offer custom work where a service specialist assists you with the work. The web app tracks everything, saves your project, and can automatically deliver it to Dropbox and other cloud providers in various file formats, CSV, JSON, ETC.

There was nothing that I view as a 'con' with respects to my interaction with Grepsr. Great, all around.

Grepsr gives us exactly the data we require in the format we need it. No extra manipulation required when we receive the outputs.

The best thing about Grepsr is the personal, engaged service we receive. Unlike most tolls which are mere dashboards that require endless loops of communication with "customer service" reps, Grepsr staff are just an email away. They reply immediately and undertake the solution completely.

Nothing not to like. I feel like a relationship has vbeen established.

A truly wonderful experience from setup to implementation to using it everyday.

I love the ease of use and essentially the auto-pilot functionality

Sometimes the formatting comes through that leads to a few minutes of excel tweaks. I'm sure if I raised concern it would be fixed in two minutes.

It has been a great service and product. We have found great value and continue to use them because of their delivery/quality, customer service, timeliness. As a software business, we have clients that need their work as quick as possible. The team at Grepsr always delivers.

This is a great service. The team is very responsive and always delivers their stated data on time. I've used them on several occasions always with great results.

I think it could be a bit easier with the intake form and the time. Additionally if there are any mistakes in the data set, it often takes a few days to rectify.

Have been working with Grepsr team for almost 4 years. Customer service team is very helpful, timely and understanding.

Grepsr is on a costlier end compared to other vendors but they are reliable so that's a good point versus others who are cheaper but not at all reliable.

The tech team is very responsive and the in-account messaging service is very convenient. Turnaround times are​ world-class. I would not hesitate to recommend their services.

Ease of Use Customer Support Ease of Transaction

Nothing to complain about at all. Everything was great.

Customer service has been great. They are very helpful getting the information you need.

The Grespr service makes gathering and processing information extremely easy. Saves a lot of time and has helped build key data sets.

At times the output comes out incorrectly or misses information.