--- title: "Jitterbit Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Jitterbit. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Jitterbit is a good fit for you!" source_url: "https://www.softwareadvice.com/bi/jitterbit-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Integration Software](https://www.softwareadvice.com/bi/data-integration-tools-comparison/) / [Jitterbit](https://www.softwareadvice.com/ipaas/jitterbit-profile/) / Jitterbit Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/ipaas/jitterbit-profile/) Reviews [Alternatives](https://www.softwareadvice.com/ipaas/jitterbit-profile/alternatives/) # Jitterbit User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 45 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.4/5 - Value for money: 4.3/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 23 reviews (51%) - 4 stars: 18 reviews (40%) - 3 stars: 4 reviews (9%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - We started out with a major integration and while there were challenges (there always are), the Jitterbit team was responsive and supported us throughout. - Jitterbit is a very powerful tool for making integration easier. - It has been good, but there is a scope of improvement towards APIs. ### Most mentioned cons - We had hoped that it could replace all of our existing integrations and even be turned over to users outside of IT, but what we discovered was that all of our integrations require programming experience and are not maintainable by users. - The management interface for viewing logs is currently awkward and buggy, requiring manual typing out of filters. - This was never fixed. Although their support staff is responsive and quick, I have found it to be not very helpful for our particular case. ## Jitterbit customer reviews Showing reviews 1-25 of 45 (page 1). ### Jitterbit Data Loader - Overall rating: 5/5 - Reviewer: Steven L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used other for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Jitterbit data loader is free! The Data loader is a rather powerful tool that allows for transformation of Data loading into Salesforce. It is quite easy to get started. Support if through websites and have found answers to most of questions rather quickly. #### Cons Not much to dislike about this tool. Would like more features dealing with children but I suspect that may be in the paid version of the tool. Can not really complain considering the price. --- ### Jitterbit is what you want for your business - Overall rating: 5/5 - Reviewer: Parker R. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Jitterbit has helped our business grow and continues to keep daily operations flowing. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of integration with whatever platforms we may be using. Being able to pull in data from multiple different sources, translating it, and pushing to a SaaS provider allows us to integrate multiple different partners. #### Cons Web management console leaves a bit to be desired. Interacting with the past jobs can be frustrating at times. #### Vendor response Parker, we couldn't be happier to hear that our product has helped your business grow! If you are interested in sharing more feedback on the web management console, please reach out directly to product@jitterbit.com so we can learn more. Replied October 2023 --- ### Good overall product for basic ETL needs, many connectors available. - Overall rating: 3/5 - Reviewer: Julio L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Easy to Use, low code/no-code alternative to other ETL tools. Many connectors available to common SaaS, CRM, ERP, etcs. #### Cons The issues, that I had with integrations, connectors and encryption over the time we had with jitterbit were not really fixed but work arounds provided. I had a long open issue with PGP encryption where I could not encrypt a file and maintain the original filename of the unencrypted file upon decryption. This was never fixed. Although their support staff is responsive and quick, I have found it to be not very helpful for our particular case. #### Reasons for choosing Jitterbit Lower cost #### Vendor response Hi Julio - we're sorry to hear you're having issues with our product that haven't been fixed properly. We will connect with your team to work out any problems and make sure this doesn't happen again going forward. Replied October 2023 --- ### Jitterbit Review - Overall rating: 5/5 - Reviewer: Tom H. - Verified reviewer: Yes - Industry: Construction - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The productr is phenomenal and the communication is great!Props to [sensitive content hidden] #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like its ease of use and the communication of your support team members name [sensitive content hidden] #### Cons Its uniqueness created a bit of a learning curve at times #### Reasons for choosing Jitterbit Price and agility #### Vendor response Thank you, Tom, for choosing Jitterbit as your integration partner! We love hearing when our customers are happy with our product and support team. Replied October 2023 --- ### My favourite integration toold for Salesforce - Overall rating: 5/5 - Reviewer: Emir T. - Verified reviewer: Yes - Industry: Financial Services - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We used it for Salesforce integrations. I would recommend Jitterbit to any business looking for an integration tool. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that it provides the option to use a software application for designing and creating all different kind of applications. It also provides the cloud option but I prefer the app. It might look complicated at first, but it is easy to use when you get used to it. #### Cons It has so many features, even though it has very good documentation and support; still sometimes it feels like, they can provide more details on the help section of the app itself. Still it has good support and online documentation. #### Vendor response Emir, we're glad to hear you love Harmony! We would love to hear more about what you think might be missing from our documentation on success.jitterbit.com - please reach out to your CSM to get the conversation started. Replied October 2023 --- ### Paid for itself almost instantly. - Overall rating: 5/5 - Reviewer: Roy M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I LOVE Jitterbit. It is my number one reccomended add on to any Salesforce org. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that it saves the entire project, not just the mapping (like Salesforce's ETL tools). I like that I can schedule and chain actions together (e.g. do a query, then take that query and do this update). I like that is has removed 1000s of hours of manual data loads each year for us (and than is not an exageration). #### Cons It does have a bit of a learning curve to it and not as many "gaurdrails" as I would like. It would also be nice if the job progress were more transparent, currently it just says running or finished. It would be nice to get a percent complete or time estimate surfaced... or even number completed so far. But those are all minor issues. #### Reasons for switching to Jitterbit SF's Data loader only supported manual jobs that had to be mostly rebuilt every time they were ran. --- ### JItterbit - Overall rating: 4/5 - Reviewer: Rob M. - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Connectivity of our accounting system to our CRM. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The support we received was very good during the integration process. We started out with a major integration and while there were challenges (there always are), the Jitterbit team was responsive and supported us throughout. #### Cons They did not have anyone who really knew the inner workings of Great Plains. We got there eventually with the help of another supporting third party, but there was a learning curve which led to additional integration time. #### Vendor response Thanks for your review, Rob. We are glad to hear you were happy with the support you received from our team, and truly appreciate your patience while our architects were getting to know your company. Replied October 2023 --- ### Great Company - Overall rating: 5/5 - Reviewer: tim g. - Verified reviewer: Yes - Industry: Banking - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great and easy to work with. We had a very short time to make a decision on a partner. They made the process easy and transparent, which we were not getting elsewhere. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great support. Any questions I have they are right there with me to get an answer and follow up to make sure it's resolved. #### Cons Website could be better at exploring future uses, #### Vendor response Thanks for your great feedback on our support team, Tim. You'll be happy to hear we are constantly making improvements to our website to make it easier for people to navigate and find potential solutions using Jitterbit. We would love to hear your thoughts on the website specifically - please reach out to comms@jitterbit.com if you're interested in having a conversation. Replied October 2023 --- ### Flawless integration - Overall rating: 5/5 - Reviewer: Steve K. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Works great and need very little update or maintenance #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Integrates with all of our applications #### Cons Little expensive, the annual cost is a little to much. --- ### Couldn't have done it without Jitterbit - Overall rating: 4/5 - Reviewer: Jon D. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Using Jitterbit's advanced ETL features, and it's integration with Salesforce, we were able to perform the incredibly complex task of moving poorly structured, proprietary data into our new Salesforce application. We could not have done it without Jitterbit! #### Cons The software has a steep learning curve, but that's not Jitterbit's fault - it's the nature of performing such complex ETL work, and learning how to best leverage the tool to meet our needs. --- ### Jitterbit for Salesforce - Overall rating: 5/5 - Reviewer: Slav R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and reliable. Have no problems with pulling data from SQL DB and move it to Salesforce #### Cons None for now. I'm still learning this robust software --- ### Review - Overall rating: 4/5 - Reviewer: sai Ananth V. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The Global connector are very use-full. #### Cons No Version control. and is very difficult for multiple people to work on the same project #### Vendor response Sai, thank you for leaving a review for Jitterbit. We understand you are experiencing issues with multiple people working on the same project. We recently made some enhancements to Cloud Studio to improve collaboration capabilities. We will forward your message to your CSM to connect on this. Replied October 2023 --- ### Jitterbit Review - Overall rating: 5/5 - Reviewer: Matt F. - Verified reviewer: Yes - Industry: Machinery - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Functionality: 5/5 #### Pros Functionality is very powerful. You can do a lot of different things. Learning curve is a bit steep. #### Cons Learning curve to use it is a bit steep. --- ### Good solution - Overall rating: 4/5 - Reviewer: Karen G. - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. A good experience. I have used it for several clients #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It made it easy to do complex imports to salesforce. Allowed us to do imports that you can not do via salesforce directly (task history and notes for example and setting future tasks). Also provides the ability to automate the process #### Cons Not super intuitive but once you figure it out it makes sense and works well --- ### Very useful tool for maintenance and data migration - Overall rating: 4/5 - Reviewer: Pallavi T. - Product usage: Used weekly for less than 6 months - Reviewed: July 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very much helpful tool for data maintenance and data migration. One time mapping helps setup the recurring data updates. #### Cons Building the mapping needs training. Usage of tool is completely dependent on the mapping of the table in the jitterbit tool. --- ### Best for simple integrations; not recommended for complex ones - Overall rating: 3/5 - Reviewer: Konrad W. - Verified reviewer: Yes - Industry: Higher Education - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Note that we decided to exclusively use Cloud Studio as Jitterbit plans to decommission the desktop studio application eventually. Jitterbit is a clever idea for a product which could make simple, 1:1 file integrations graphical and easy to understand, but for our integrations it is not as reliable or as efficient as simply using an established programming language. We had hoped that it could replace all of our existing integrations and even be turned over to users outside of IT, but what we discovered was that all of our integrations require programming experience and are not maintainable by users. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros It is fairly easy to make initial connections to other systems using Connectors. Variables can be used in connection setup to easily swap out configuration. Entire JSON data structures can be stored to a single variable and passed into other components. #### Cons None of our integrations could be created without using the proprietary scripting language on some level, which sometimes suffers from data type conversion problems. Complex integrations require large amounts of esoteric scripting and managing large amounts of global variables. Lack of appropriate variable scoping often introduces bugs. Error/exception handling must be done manually--there is no try/catch feature. Notification queue type integrations are especially difficult to create. Jitterbit professional services advised against letting projects grow too large as they can become corrupted.The Cloud Studio interface will often silently time out leading to strange behavior or sudden return to the login screen. Projects cannot be tracked by git or other source control. Some changes to project components save automatically making it easy to accidentally break something. JSON schemas cannot be built with the GUI from scratch; you must instead past in a sample, and then you can edit them.The management interface for viewing logs is currently awkward and buggy, requiring manual typing out of filters. Filter wildcards behave inconsistently. A big update to this interface is said to be on the way. #### Reasons for choosing Jitterbit Pricing #### Vendor response Konrad, thank you for taking the time to leave your honest feedback. We are disappointed to hear you've experienced so many roadblocks in your time using our product. We will reach out to you directly to better understand the issues you encountered so we can work to correct them. Replied October 2023 --- ### ATI_Jitterbit_Review - Overall rating: 5/5 - Reviewer: ONeil D. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The most important feature that got me interested in Jitterbit was the ability to communicate between multiple endpoints. It provided a means to provide an automated solution for a process that was manually done previously on a daily base. I did not find the tool difficult to learn. It provide a means to address our integration issues between standalone systems. #### Cons I do not have any complaints currently about the product because it is the first of it's kind that I have used. In my mind, I still have a lot to learn to efficiently use and master the tool so I view any encountered issues as an obstacles that I haven't mastered as yet. --- ### Great Product, Great Service! - Overall rating: 5/5 - Reviewer: Chad B. - Verified reviewer: Yes - Industry: Higher Education - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered We are using Jitterbit in a plethora of ways... To sync and move data between Oracle and Salesforce (both ways), to connect to another systems API interface and pull data into our data lake, to pickup files dropped off from various vendors for us to ingest, and to stock our Data Lake with data from various places. We have realized 50% faster load times, 75% less time spent on maintenance process changes, and wide adoption across our institution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It works! We've been using Jitterbit about 3 years now and I still thoroughly enjoy the product. I think what I like best is the modular approach which has saved me tons of time with maintenance and process changes we've needed to make over the years. The service has been great too. Has always been responsive and knowledgeable. #### Cons I honestly can't come up with something I dislike. Documentation was helpful and I referred to it quite often to learn the Jitterbit scripting language and the on-boarding training classes helped us get up and running quite quickly. Licensing by endpoint can get tricky, but Jitterbit has proved to be very accommodating and understanding of our needs and business practices. #### Reasons for choosing Jitterbit Ease of use and price point. --- ### Fantastic Salesforce ETL Integration Application - Overall rating: 5/5 - Reviewer: Julianne B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered We have several scheduled integrations between an internal SQL database and Salesforce and have been very happy with the Jitterbit application. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Jitterbit makes integrating with Salesforce.com easy. I have been using the product for years at various companies and have yet to find an ETL that makes the integration process as smooth. The point click interface makes the data mapping available to non-developers and there are many built in transformation formulas that will allow you to complete necessary transformations (ex. If incoming data value = x, then 'y', etc). The success and error handling options provide confidence your scheduled operations are running smoothly and help administrators/users troubleshoot and correct errors quickly. We were able to get an integration with our SQL database completed, including testing, within a couple of hours. Their customer service team is responsive and willing to spend time helping you solve issues as needed and the price point is competitive. #### Cons We have two Salesforce orgs and in order to integrate to both of them we would have to purchase two endpoints. It would be nice to have a little more flexibility on pricing plans. Maybe based on the number of operations that will be running rather than end point alone. #### Reasons for choosing Jitterbit Jitterbit has a faster implementation and maintenance time for teams that do not have dedicated developers. #### Reasons for switching to Jitterbit Ease of use for integrating to Salesforce. --- ### Ease your Integration - Overall rating: 5/5 - Reviewer: Ali T. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It supports data integration between multiple systems and platforms with ease. Most of the configuration is point and click, easy to set up. There are hidden features that can replace many other applications. Jitterbit also makes it easy to integrate with legacy system by directly tapping into their data source. #### Cons There needs to be better onboarding of clients to introduce some "hidden" features so that clients can get the full advantage of this powerful software --- ### Jitterbit - Overall rating: 3/5 - Reviewer: Vatan Y. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been good, but there is a scope of improvement towards APIs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Easy to use and deployment. Management of integrations. #### Cons Crashes and schema updates are not so robust. Cloud Studio needs a lot of work --- ### Great Service - Overall rating: 5/5 - Reviewer: Jp S. - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They have a very helpful service team to help with setup and error handling. #### Cons There are almost monthly updates that have to be manually added, and if you don’t do them your service is technically not supported after 1 year. #### Vendor response JP, we are happy to hear that our service team has been able to help solve any needs you've had come up. We employ an agile development approach and release performance improvements, bug fixes, and other enhancements on an ongoing basis and encourage you to stay current to benefit from the latest and best agents or API gateways. Replied October 2023 --- ### Jitterbit makes out integrations possible - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy to set up and render, we use Jitterbit to connect data to our CRM platform for ad hoc requests. It has significantly reduced the amount of time spent for our data entry teams in order to get information delivered to our end users. #### Cons It can be a bit bulky with a lot of different features which makes it more difficult to train someone initially as part of an onboarding experience. The error messages could also provide better detail when an upload is not properly loaded. --- ### Takes the human error out of processes - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Political Organization - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love that this can connect most of our tools. There are still a few it's not working with, but for the most part this has vastly improved some of our data integration processes. It gives us more time to focus on what humans actually need to do -- THINK. #### Cons It's still not where I want it to be in terms of how many tools it connects to. I'd also like more customization out of how we can connect tools. I understand there are API limitations, but if automation is the goal, there is a lot more we can automate. --- ### If you have the use case, and commit to using it the platform is good - Overall rating: 4/5 - Reviewer: Greg H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros You can do a lot with the platform, you just need to commit to using it and have your team have it in the primary toolbox. #### Cons Its easy to use, hard to master. Like any system / platform there is a learning curve, you can do simple things, in a one off way, but to truly integrate it into your workflow you must invest the time and thought power in order to create the right SDLC and team mindset to use the tool effectively. You are not just committing to a tool, but a way of working -- this could be a perfect fit for your SDLC and business case, you just have to put the thought into it -- and realize that you are exchanging a few developers for a platform to make the rest of your team effective -- so the team has to fully buy in build the solutions with the platform. ## More reviews [Next reviews](https://www.softwareadvice.com/ipaas/jitterbit-profile/reviews/?page=2) --- Jitterbit Reviews, Pros and Cons - 2026 Software Advice