Very helpful, a MUST if you're recruiting more than once a month!

The software tracks all applicants, and allows for you to find a candidate very quickly. The training videos are also very helpful. I love the saved search feature, that allows you to specify the type of experience you are looking for. All sales candidates for example. It is mobile friendly, and communicates with all Paychex products including payroll to cut down on manual entry.

It is a bit more costly than other options, but the features that it offers validates the cost.

Even with all of its cons, StaffingPro is a good value. It's simple, quick, has excellent reporting, and a great service team who listens to their customers. As more features are added, it should become more popular among medium-to-large size organizations.

GREAT customer service. Intuitive system. Great features: customizable questionaires & auto emails, FTP feeds to online sites, HM quick response, Email alerts, Favorite Reqs page, Applicant scoring, Parse & upload, interface capability with other systems for background checks, everify, HRIS, etc. MSP is a good value when compared to other ATS systems. Also, HR Services always listens to their customers - making improvements based on our feedback. Customers feel like we had influence in the product's development. The system is always available & stable. Never any issues. Used by our US, Mexico, Canada, and Europe HR staffs.

Navigation, navigation, navigation! Can't return to a "filtered" search - always go back to an unfiltered list. Too few reqs per page - need much more. I find myself always paging thru. Would be nice if new reqs were auto-added to Favorites. Need ability to view recruiter notes in the applicant list. Hiring managers too. Need ability to cancel out multiple HM quick response requests - can only cancel applicant by applicant. Need the specific ad code in addition to link for our newspaper ads in Europe. Need to reduce the # of sourcing screens. Should only go to screens for sources I want (vs clicking "continue" for every source). Need applicant list to be customized and remembered - so it is sorted how I like it(high to low scores and by status). Most important - need ability for multiple languages to meet global needs. Many of our overseas applicants do not speak english.

Overall, I would recommend MSP to small/medium sized businesses as a good basic system. Realizing that upgrades and new features are added as developed.

MSP does a good job allowing me to perform my job posting duties and tracking of applicants. The disqualifying feature in the questionnaires really help me eliminate candidates that I do not need to review. The reports seem extensive but I have not had a real opportunity to get into them because we've only had the system for a year. I also love the parsing feature and automatic delivery of email messages. I love the "Register here for future openings" option for candidates. Most importantly, when we have come across stumbling blocks, the staff has been very patient and kind in their time assisting me. I really appreciate great customer service - thank you!

The system takes a while to really understand and there are basic features missing that I need for my job (ie: when someone doesn't complete the initial application completely and then goes back later to complete it, the system still shows their status as being "Incomplete". Another feature missing (which we are working on) is that any disqualified candidate cannot upload their resume - which frustrates the candidate and doesn't allow us to collect resumes that we could search for later use in upcoming positions. Also, when I candidate goes back into their application, it looks like all of the uploaded job information is missing, so they ultimately end up redoing it all, which frustrates them. I have heard from candidates that it is not the most user-friendly system and is time consuming.

We have been a customer of myStaffingPro for many years and have seen many changes, as they have with us. Through it all there has never been an issue or interruption of the excellent service they have provided us. At one point due to new leadership in my organization, we went to RFP on a new ATS provider, and myStaffingPro won hands down. Self admittedly, we are a tough customer, always changing, looking for "out of the box" solutions and ideas and MSP has always been there and brought us through it successfully!

Extremely willing to listen to what your needs and concerns are and work with you to develop a solution. We have always had a stable support team with myStaffingPro unlike some of our other HR systems where they change players every six months.

I like the solution. It is a good value for the money. Although it is not as robust as may other solutions, it does support me and my team as we need. We are a relatively small business. We probably hire about 25-30 people/yr, so the solution is fine. If my volume were substantially larger and I had to manage many more candidates I would likely need to upgrade to a higher level from HR Services. Then I would need to maintain candidate status in a much easier format.

The system was VERY EASY to implement. I was able to have it running and posting in under a few hours. I like the fact that it maintains notes and history. It meets our current business needs.

It maintains notes, although sometimes the notes are NOT in consecutive order- so you may need to read down the notes for the latest info. (I would like to see this improved.) Also, for several years we have had an issue, when we attach multiple documents to sent to a hiring manager, sometimes the same document is sent multiple times. We now use a work around whereby the recruiters send all emails from within the system to their OWN mailbox, and then confirm that the attached documents are correct before forwarding on to the hiring managers. This is a frustration when you are trying to work fast, and it requires that we manually update the notes since it cannot track the date to the hiring manager if we have to send it out of our own email boxes. I wish the reporting had greater functionality, but we have configured work arounds to get the info we need, and then add in other info manually for our necessary reporting. (ie. hires and hired salaries by recruiter for time periods).

Recommend this ATS for small and medium-size businesses, very straight-forward and user-friendly, and our customer service rep is very responsive and helpful!

Multiple functions that increase efficiency in getting to info quicker (shortcuts). Hiring manager feature all via email, no login required. Live Chat Help feature

Not as effective for larger organization with multiple locations, jobs, applications - more time-consuming to make changes/edits on administrator side. Limited options for mobile devise users to upload resume.

This was our main ATS platform for 4 years and served the purpose, however we may have outgrown it.

We used this software for about 4 years. It was a good basic ATS for our company. It was easy to use, gave us status notifications, housed employee file documents and was linked to our core system.

Building reports could've been an easier process. It didn't have good dashboard information. We would've liked better functionality overall.

At this point I do not have enough experience to really feel comfortable rating "Feature Richness" or "Meeting your needs" above 3 stars. I think as I use the system more I will be in a better position down the road to provide feedback. Would consider being a referral once I have more experience using the system...but not at this time. I enjoy working with myStaffingPro. Thank you for allowing me the opportunity to provide feedback.

Client services has been wonderful. Amy Morman in particular has been very helpful. System is seem easy to use so far, but have had limited experience with it. Alss, still need to have some training on the system reports, etc. once it has enough data populated. Good to know that Client Services is available to help when necessary. Systems has helped make our job requistion process a lot smoother. Like how the system organizes info. Would like if you could have jobs sorted by job requistion creator. Like the system notifications, etc. about enhancements, changes, etc.

Candidates having not having the ability to go back and change data they have input. Would like to see some more admin abiltiy related to job req process - ie, if job req is issued and approver does not sign - would like way to cancel that approver.

My Staffing Pro is a decent, basic Applicant Tracking System for the investment. The reports are customizable which is nice.

My Staffing Pro is a little clunky to navigate. It would be nice to be able to move from one requisition to the next without having to backup with several clicks.

After a while, we just felt that we were hiring so much that we needed a system to better manage applicant tracking. We went with UKG.

The tracking process from when a user first applies to the offer is great for keeping everything organized. It is mobile friendly, and can connect with other PayChex products!

Some of the navigation is not intuitive, and since this is potentially one of the first experiences an applicant has with the company, it would be nice to have it go smoothly. We also eventually outgrew this program as we opened more and more locations.

myStaffingPro provides excellent customer service. It is a solid Applicant Tracking System but it is their partnership that is the true difference.

We have multiple users types and on occasions upgrades impact these users without prior knowledge of what the impact will be.

The software houses all of our new hire information and it is easy to search for employees.

Not all of our necessary new hire documents can be housed on the site which causes additional work to have more forms completed after hire.

Highly Recommend

The product is robust, implementation was a snap, the customer service staff is superb and it is very fairly priced.

I have not encountered any "cons"

I liked that the data of every employee was organized concisely and easy to use.

From what I remember, it wasn't easy to go to a previous page.

Easy to navigate Onboarding made easy Integration

Couldn't really find any cons with the time I've used it