All Personio Reviews
1-25 of 224 Reviews
Sort by
Janosch
Verified reviewer
Computer Software, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2018
Excellent, powerful product, great customer service and support
If I had to name a benchmark for what the smoothest, most flexible and flawless software implementation process I ever have been part of was, it would be this. From the product itself (simple, clean, powerful) to the implementation management (competent, friendly, flexible, knowledgable) to the support and service (fast, helpful, invested) and finally the passive resources (helcenter, tutorials, technical documentation, customer information, release notes) this just rocks. I am very happy with it and can only recommend Personio further.
PROSThe functionalities are powerful and well implemented. All features are thoroughly thought through and integrate tight and seamlessly into each other. Whenever I came across something i wondered about there was a good reason for it to be this way and it came in handy when we needed it. So, the product itself is simply top notch. The Customer Service also is fantastic. We had an implementation manager who was understanding, helpful, progressively thinking and extremely well versed in the product. On top of it she was flexible and friendly. I can not imagine how it could have been better.
CONSI can not imagine much. Some of the Features (for example handling of training tracking or the recruitment part) could have some more features but than again, it is always a matter of keeping the balance between to much and lacking. This balance was always there and I appreciate that it is clear, that some areas of the product still are growing. For our use case everything we needed (and more) was there.
Anonymous
10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed June 2023
Easiest to implement HR tool
We implemented Personio as Serdar Plastik's first core HR tool. Applicant & personnel management, payroll, employee forms and surveys, and approval flows were all shifted into the system in a short amount of time. It was very easy to set up on the IT side, but a bit harder to implement across the organization due to a lack of support documentation. But once we had it up and running:- It saved our HR team hundreds of hours from having to push papers around- Reduced human error - Provided us a more objective way to evaluate applicants- Increased our data integration abilities
PROSIt supports advanced automations which is fantastic because:1. The system largely eliminates human error and doesn't cause our HR staff a lot of issues.2. The data is sent over to our other tools very smoothly.
CONSEnglish support is a bit lacking. Also, there are recurring performance issues in the applicant management dashboard. We submitted a ticket but the issue wasn't solved for a couple months
Reason for choosing Personio
The other tools seemed unnecessarily expensive for the scale we were wanting to implement it in at that time
Lukas
Consumer Goods, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2024
Awesome UI/UX with a large package of functions and options
Personio has a very modern and minimalist design. This makes it feel super simple and fast to use. In addition, the system comes with a very large package of functions and has a wide range of extensions available. Furthermore, the company responds to customer feedback and is constantly developing the products further.
CONSSometimes you may reach the limits of the available functions and setting options. As a result, you have to find workarounds in some cases. In general, I would like to see more individual automation options to make it easier to map our processes in Personio.
Jonas
Automotive, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2019
unu review
functionality compared to other solutions for a company of our side customer service and personal connection to founder
CONSresponsiveness and speed of the product product release cycles
Reasons for switching to Personio
GDPR
asad
Education Management, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2024
Really helpful in office Management
The portal is really helpful in keeping the record of employee's information, payroll management and attendance.
CONSTrainings module can be improved. New update on attendance is not easily interpretable.
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
Perfect usability and a great holistic system!
The holistic approach of Personio. Therefore they can provide the perfect solution for small and medium sized companies. Personio has well-thought-out-workflows that are very individually customizable!
CONSThere a still several features I wish to have (like the reminder function of applicant tags ;)), but these are only small things!
Reason for choosing Personio
Better usability, fast product further development, more suitable to our needs (startup)
Leonie
Management Consulting, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Very satisfied
Just great. It makes our life so much easier.
PROSIt is easy to handle. Customer Service is excellent.
CONS"Berichte" does not deliver everything we need.
Reason for choosing Personio
We did a large research of many products currently on the market and afterwards it was clear that Personio would be the product of choice for us, because of our size, needs and because of the price.
Reasons for switching to Personio
The former product was the wrong decision for us. It had too many bugs. Was too complicated and the ratio "value for money" was bad.
Melina
Verified reviewer
Automotive, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2018
All in all a great software with a wide range of helpful features for HR & high data protection
All in all our company is very satisfied with Personio. Especially to emphasize is the very friendly customer service. Personio takes care of the needs and problems and tries to improve continuously. Furthermore we have to highlight that the bugs we had to deal with became much less.
PROSCompared to other software for HRM, it is very easy to understand and to handle for the whole company with a great interface and all useful functions you need for a good HR management, including a safe data protection which is very important. It is well structured and helpful for the preparatory payroll (incl. time tracking of working students etc). The Customer Support is always friendly, fast and helpful- until now we have never had a negative experience. Great price-performance ratio. From recruiting-side, a big plus is that you can easily customize the evaluation forms. In general, Personio develops the software continuously and implements new helpful functions. (+introductions via little webinar's).
CONSSometimes the reports are not correct or have bugs. For the recruiting area, there is still some room for improvement, for example, the integration with outlook. Although it has become much less, there are still every now and then bugs which sometimes effects the communication with the candidate negatively.
Lara
Transportation/Trucking/Railroad, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed April 2024
Personio is crucial to our daily business
Document Creation Tools Exports are really helpful
CONSConstant changes of User Interface is confusing Loading times
Alejandra
Financial Services, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2024
Personio HRIS is a good choice
The implementation is very easy to do, It has a good range of functionality.
CONSI miss the country specific admin. "Admin Light Role"
David
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
Work with personio
vacation managment The way in which the vacation entitlement was built and the transparency with which it is structured is very good, even with very frequently changing working time models. recruiting & management of applicants
PROSEasy to handle Great quality of services & support
CONSn.a. (so far every thing is wokung very well)
Reason for choosing Personio
Data protection concept & Privacy Policy (well done) ease of use Embedded recruiting solution Look 6 feel
Lucy
Furniture, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2023
The only HR tool you need for small-mid market operations
We couldn't be happier with the service that Personio provides. With it, we've been able to have a smooth functioning HR system from day one. You can use it to manage everyhing from attendance to payroll and ATS. It's the only tool you need for up to a couple hundred employees
PROSI love how simple the interface is for all the different modules. We started using it when we were much smaller, and it was a relief to be able to start using it confidently without having to spend hours upon hours trying to learn it.
CONSI think one of the biggest things it's missing is more comprehensive documentation like best practices or ideas for how you can use it better. Without it, in the beinning, we kinda had to figure everyhting out on our own
Lydia
Warehousing, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Just perfect
What I like most about the operating system is that it contains a variety of functions, and as a result, covers the entire Personnel Department. From holiday requests to recruitment, every function is included. Since we have started using Personio, we have realised that we now spend more time on other HR tasks instead of a large chunk of our day being dedicated to administration tasks. I particularly like that our employees are required to work together with our department, and are automatically informed if they have failed to provide a doctor’s note for sick leave for example. Previously, we needed to constantly chase-up employees for documents such as these. Additionally, we now have a system that all employees from our Accounting and HR Departments can access, and no longer need to rely on confusing MS Excel spreadsheets.
CONSI would say that I like everything about Personio. What I sometimes wish for would be an instant messaging option that could be used to send messages directly to employees via Personio. Besides this, we are very satisfied with the operating system.
Marta
Computer Software, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2023
Easiest HRIS to set up and maintain
Flexibility, Slack integration, Zapier / Make integration
CONSSometimes a bit slow, better UX needed for custom report creation
Rukmini
Construction, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2023
An effective HR solution
Personio's customer support team is responsive and helpful. They are always willing to answer our questions and help us to resolve any issues.I highly recommend Personio to any business looking for an effective HR software solution.
PROSPersonio is an all-in-one HR and applicant management software that has helped my business to streamline our HR processes and improve our employee experience. I do like Personio being a cloud-based solution, so it is accessible from anywhere.
CONSThe arrangement of certain elements in the interface can make it challenging for new employees to navigate.It also offers limited flexibility for making changes, which can disrupt the way things operate, especially if you require specific configurations.
Philip
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed August 2021
Software with a good potential but a lot of issues
After struggling with problems for a long time, we approached them with a request to fix things again. And the reply was a mail with an announced price increase.
PROSIt's easy to understand and adapt and newer features often work quite well
CONSThe development process is very slow. Even critical bugs that make a feature impossible to use were not fixed for months and the fix still had problems which were either not fully thought through or still buggy. It's not possible to get an estimate from the devs when things will be fixed or even addressed.
Dominique
Computer Software, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
Very good HR software
Easy to use, Suite the needs of small to middle size companies well, very good Customer Support
CONSThe Performence, Feedback & Development Moduleis very basic
Sandra
Marketing and Advertising, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
All in one solution for all HR issues
As an HR Manager I'm working with Personio every day. I really like it very much. It's quite intuitive and offers a range of options for structuring HR processes. We're now employing around 100 employees - and I'm only working 25 hours per week - Personio makes it possible! You have the whole data within one profile which is very clear. Adapting data to new structures is no problem - you can easily add and change attributes.
PROS- flexibility - Very competent and fast customer support - easy to learn - intuitive - combines the whole employee life cycle - from recruiting to offboarding - in one platform - Reports and Exports enable fast analyses - interface to payroll Providers make the payroll really easy to handle
CONS- some reports don't work properly - but customer service always fixes problems very fast
Verena
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2020
Overall an easy to use and good HR software
We are currently using personio to file all employee data, track onboarding and absence periods. It helps us a lot to quickly access and generate reports and also easily maintain our customer data base.
PROSEasy implementation Continuous improvement of the most important HR functionalities Good reports Very friendly and quick customer support
CONSFTE report grouped by Cost Center would be very helpful
Reason for choosing Personio
value for money
Anne
Human Resources, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
Good
Good
PROS- good usability - good customer support
CONS- some user cases could be improved, but that's jut a small number
Alessandra
Computer Software, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2019
holistic HR software for basic user needs
holistic HR software, many interfaces for data exchanges (payroll etc.) it's easy to use and adjustable for customers needs. You can drive the speed of implementation without customer support.
CONSIt's covering basic functionalities, not enough reporting functions to visualize data history and changes or detailed recruiting KPIs(especially for personnel development and salary development). For some functions (for example data changes in the past) you need work arounds to insert data.
Veit
Verified reviewer
Translation and Localization, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Personio
I believe that Personio really helps us to become a better company on the operational side of things. Also, they really listen to what you have to say. Personio is under constant development and since it is a SaaS product, new and useful features will pop up all the time as part of your SaaS plan.
PROSI like the UI. Most of it is self-explanatory and specific topics can also be found by entering a search term, for instance "notification", into a Google type search window. Personio's implementation team has some really bright people who understand what your needs are. I think we had 6 video calls over a period of six weeks. They help companies with the implementation because a lot can go wrong: users getting to little or too many access rights, workflows not defined properly, data not imported correctly etc.
CONSSometimes there are global system outages. Also, synchronisation with the Outlook calendar is a bit bumpy.
Dr. Martin
Verified reviewer
Computer Software, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2018
Excellent value for money and world-class CSM team!
We really managed to establish the foundation of HR compliance thanks to Personio. A huge step forward in terms of organizational growth.
PROSIt is super fast to implement, has no slow back-end and allows you to work with all the stuff you need to scale your organization. It allows a lot of good self-service workflow steps to make life in HR much easier.
CONSA bit weak on the reporting side, especially when it comes to the recruiting function.
Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
One Stop HR Management Platform
So far we are very happy with the introduction of Personio in our company. One main point to mention about this platform was the very appealing introduction we received as well as the following onboarding. Especially as a small company with not much experience in HR recruiting, the software helped us to improve our HR processes tremendously.
PROSStreamlined processes like absence management, time tracking, recruiting management just to name a few that we currently use. Especially the integration of self service in combination with absence management has been a huge time saver for us. Great customer success team that helped us get started and working with the platform right away. Very proactive and customer oriented approach.
CONSSometimes input fields seem inconsistent with their datatypes (especially Date and Number fields) but the team of Personio seems ambitious to resolved reported issues as soon as possible. UI could be nicer but it is still a business product.
Thea
Online Media, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
amazing software, amazing service
I am more than happy. Personio understands the daily need of our HR needs and the support is amazong
CONSI m happy. Maybe the price but on the end I need a good support and this costs.