SafetyChain has a user interface that is easy to use, but ultimately their Customer Support is top tier! They cater to you as if they were part of your company. The value you get is wonderful.

While the interface is simple, there is a learning curve and the time to implement can be lengthy.

I like the ease of use. It’s nice to have a product that is easy to train other employees on how to use. Seeing data real time is important so decisions can quickly me made. SafetyChain is always upgrading and introduction new functions. Customer service is very helpful and responds quickly.

There isn’t anything negative to say. Overall it’s been a great experience and I look forward to what the future holds.

Complex forms that allow for professional data collection

This company is relatively new so they are still developing many aspects of their system.

We have been able to start keeping track of issues we did not necessarily realize we had. We can now accurately track waste from production, and eliminate the guesswork that comes along with paper records. We have been able to allocate more time to issues that need attention.

The back end system was very easy to learn. Working with our project manager and support team, I was able to build all of our forms and get our team ready for training in just a few weeks. I was able to create the forms nearly identical to the paper forms we were already using.

The task scheduler was a little tricky and frustrating at first. Once I became comfortable with it, I was able to schedule sanitation, maintenance, and GMP checks for the rest of the year. Now our team has them available fresh every day.

Very good experience. Safety Chain work with the customer in a timely fashion to solve issues.

Alway willing to fine tune software and add functionality.

Need to speak a common language when setting up new customers. Visions on functionality do not always match.

Has been great at both companies. I wish I had more time to access and build out dashboards .

Going from a homegrown digital platform, switching jobs and going back to paper forms just about wrecked my life;) I left the company that preferred paper and accepted a job that agreed to my wish of a paperless system for Food Safety and Quality! Great support from that plant manager and found Safety Chain at an Alchemy Conference. After 6 years at that company I was recruited away and the new company was using SC but not to its potential. We were able to re-roll the platform and now adding Supplier Compliance piece! Could not be happier!

I wish I had more of a programming mindset that could maintain focus on the analytics.

1. The ability for a corporation to look at all of the facilities to easily compare facility performance and use the data gathered to easily show ROI on new equipment or processing changes.2. The conversion to a digal system. By having forms submitted through SafetyChain it allows your company to analyze data. The problem I used to face was gathering data (either paper, access or excel) and then taking time to reenter data and create reports. Once using the system it allows me easily look through my products and facilities and free up my employees to spend time on the floor over data entry and reporting. My team no longer needs to submit metrics to me as the system auto compiles and reports them in Dashboards.

I would like to see the ability in the training site to have AI submit data for me to test forms easier. Currently I need to submit forms in order to see what data I can report and charts I can use.

We have identified multiple cost savings opportunities and were able to resolve the issues and save a lot of money. We are also able to monitor dashboards to ensure the process stays in control. Implementation went smoothly without any hiccups. After implementing with FSQA all of our other departments wanted to use safetychain for other various things like Downtime reporting, Daily Floor Controls, Operations Management, Safety Audits and so much more.

Notifications for failures or non-compliance, easy to implement and user friendly, gives our team members a voice! SafetyChain has increased the communication throughout our entire complex and allowed for better collaboration when non-compliances notifications are sent out to all that are needed to create resolutions.

Need to have automatic reports sent out.

Easy to use and great support

Ease of use for form creation and use of the system.

Locking of dynamic flow carryover fields, document control for secure profiles. Currently can print PDFs shared. Would like only signed records to be reviewed or available to 3rd party secure profile.

The agility and versatility Safety Chain provides to our business is remarkable. We can slice and dice the use of Safety Chain to accomodate our business needs at different levels of our business.

The Link Reporting section can be easier to navigate. Reporting within LINK is difficult and slow.

Overall I am just beginning to use Safety chain, but I think it is a very robust system that can be a valuable tool if we use it correctly. I worked with Plant View at Tyson so I am anxious to see how this one compares and what improvements there are with this platform compared to plant view.

Safety chain is very robust and we have only scratched the surface of what it will do for us. I look forward to what I can learn here and take back and apply to our system.

I would like to see some hands on training that could be done either off or on site. From time to time we have new users and like myself we have to just figure out what Safety Chain can do. It would be nice to have someone come in and walk us through a hands on training on safetychain.

Elimination of paper and easily audited records

I still haven’t received a formal introduction to cases. Also, sing-offs versus verifications is hard to explain the differences to upper management. I’m feel there are many features I could be utilizing but didn’t get proper introduction/explanation of the function.

My overall experience has been great, we joined about a year ago and so far there has been updates that are helpful.

I like that SafetyChain keeps all our records online instead of on paper. Plus, we can upload SOPs for operators to use. And the mobile app is easy to navigate!

What I like least about SafetyChain, is dragging the questions while building the form. Also, cases are a bit confusing to understand.