5
4
3
2
1
Ease-of-use
4.9
Customer Support
4.8
Value for money
4.9
Functionality
4.7
"The team we have worked with is very professional and willing to help in any way necessary. When we have opened help desk tickets they have been reviewed and resolved in a timely manner."
"The reporting tool is very nice to use and a real progress compared to what we had before (possibility to schedule, distribute, share reports, compatibility with Excel 365)."
"The ability to schedule and distribute reports with attachments of various formats is probably the feature I appreciate the most. The ability to view the underlying SQL is also very handy."
"Joining tables is still something I struggle with. Mostly it is because I have not taken the time to learn it."
"The report creation and modification is a little difficult for the mere user with little to no technical knowledge."
"We didn't use the Dashboard function so far (out of scope). One problem we had is that the datawarehouse model needs to have been setup correctly (especially the joints) to avoid later issues."
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