Bitrix24 vs Smartsheet

Bitrix24 has 485 reviews and a rating of 4.03 / 5 vs Smartsheet which has 2202 reviews and a rating of 4.47 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.03 / 5 (485)

4.47 / 5 (2,202)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

November 9, 2021

November 25, 2021

Pros/Cons

  • Pros

  • It's free and indispensable for my daily life. I tried it and became hooked. I made it the software that controls my day. I love the intuitive GUI.

  • High level of options, great price, good usability.

  • Cons

  • It can be complex to manage due to the amount of interactivity - so its main strength can also cause a few problems

  • The support service is friendly, but its employees are not always able to provide us with proper assistance. Often there are glitches, because of which you have to re-enter the data.

  • Pros

  • We are using this product for a long period of time and this product helps us to improves a lot of things in our team this product is AWESOME!

  • I love the fact that it is every easy to use, can do almost anything, and is extremely collaborative.

  • Cons

  • This would be a minor complaint given the features mentioned above, but the interface is somewhat clunky. However, the product serves its purpose well.

  • 1. As its cloud-based, it may sometimes be showing slow and stop working 2. Recovery time is a little bit slow rather than the market competitor. 3. Customer service are good but so friendly.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2021

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos