What I like about Docuware is that they are creating a strong community, they offer webinars every month, they are very helpful since they are always innovating and teaching new techniques and processes for the effective use of Docuwere.

Something I like about Docuware, its interface, its dashboard is simple but functional, I like how it displays all the documents in a single view, it is quite organized to handle large amounts of documents. I consider it an excellent solution for the digital transformation of a company, and for remote work since it is based on the cloud. Something to highlight about the Docuware is that it has applications for iOS and Android, this helps the workflow to speed up the processes.

For a new user, the learning curve can be a bit long since it has some functions and tools that you don't understand at first, another point that needs to be improved a lot is its editing tools, if it works with a predefined format it's fine. but if you need to make numerous changes it can be a bit tedious.

It offers a wide variety of features to enhance, organize, and streamline the document management process. It improves collaborative work with the team and is very agile for carrying out daily office tasks. It allows you to manage different types of documents in a simple way, which allows the work team to save time and greatly improve our workflow.

I wish it offered more integration options to maximize its potential

My experience was good. As stated, once you figured out what you needed to do to complete the transaction, it was fine.

Our association used Docuware for about six years and for where our business model was at the time, it served a good purpose. Once you figured out the system, it was easy enough to use, albeit a bit "clunky." We used it primarily for uploading invoices and bills to be paid.

It was challenging to find past invoices with this system. Docuware was not overly intuitive, so it took a fair amount of time to figure out how to access and pull up past invoices if there were questions about payment.

The experience have been good, we started to work with DocuWare on June 2018, and during the pandemic time when we had been working at home it help us a lot and it was more easy for us. Also it helps a lot the work with our auditors, now with DocuWare is more faster and esier.

Well for us DocuWare change the way to work in the office with the documents, we save time, is more safe and faster than the way that we worked before to get the program.

Well in general we are happy with the program but if I have to say one thing we miss some more tutorials or some more webinars to help to work with the program and also give an idea to implement the DocuWare in different deapartments of the company.

The system works very well as sending and saving information, but it is not the best service to edit emails due to the lack of updating, however its main function fulfills perfectly so I recommend it, it is possible to see other services and observe it is possible to find much more complete features, although docuware stands out very well.

Docuware a system that allows us to carry out different types of processes among the most relevant is the saving of information and keeping protected emails to be sent either automatically or manually, in this way we can use a much more efficient system in sending of mail and data protection, this is what docuware offers and I can say that it is efficient, I am happy because it works in a very correct way and which makes a difference totally to other software for sending and receiving mail.

Among some fundamental problems is the writing and revision of emails in the service is a little different from other emails, be it Yahoo, Outlook, Gmail or corporate emails, because in this its tools are a little old and outdated, so It can be difficult to edit an email, so they should improve this design and add text tools.

I really liked how this software helps to keep track of all documents, paper and electronic. All files can be uploaded and organized to find for later use. All files can be tagged with different information to pull up at a time when you might not know what you are looking for yet. Various locks or administrative controls can be implemented on a user by user basis for security reasons.

I think this software could use a face-lift, and maybe have a more user friendly dashboard and easier on the eyes. I spent did spend a lot of time searching the system and with it could be easier to use..

We have use DocuWare for our order processing and accounts payable for nearly 10 years. Over that time, DocuWare has evolved to keep pace with our business and has exceeded our expectations.

DocuWare has become the most feature-rich, combined document management and intelligent data capture solution available today. Affordably priced and fully customization. The preconfigured Kinetic solutions for invoice processing and employee management allow users to get up and running in a matter of days.

The cloud based offering needs to provide concurrent user licenses.

Overall the product does what we need it to do in an efficient manor that helps us to have a secure storage platform across multiple offices

Ours is on premise and security is key along with the ability to track/cross reference with Dynamics CRM

It can be quite time consuming during the storage process

Enables ease of documents sharing. Automates business processes. Documents can be stored securely.

It's simple to organize and manage documents and files. Enables ease go search and display documents and files. Ensures ease of documents access.

I haven't experienced any downside with DocuWare as it matches all what I need.

Docuware is a very easy software to scan and access reports. It's a place to store documents

- good software to store company's documents - easy access in searching specific documents

- at this moment of time their is nothing bad to say about this software

i have used it for 4 years a couple different ways, it is easy to use, if you always type in caps its easier to find the information later, its overall a great product to hold valuable information.

It is easy to use, you can export charts easily, you can make the categories how you want them to be, like permit number, address, you can set up as you need it.

sometimes its not easy to search if someone entered the information in lowercase or uppercase it may not show, the only thing that frustrates me is the searching of a document.

Using daily to upload shared files within our facility for easy access

Makes it easy to scan in files that multiple people need so that everything is in one spot & easy to access

Nothing is missing that I’m aware of and I haven’t really ran into any issues. Maybe make the search area easier?

'Overall, the number of documents we print has been reduced by 90% as electronic processes have been put in place. More significant than our cost or environmental savings is our ability to ensure orders are being processed in a timely manner and accounts payable invoices are being processed efficiently. Our Return on Investment was achieved in less than one year, but we saw immediate improvement in our customer service with our new ability to quickly place orders and address issues that may arise. DocuWare gave us real-time transparent processes and seamless information flow between departments. We are very happy with DocuWare and couldn't live without it.'

Ease of Use & improvements to our Processes

It's ability to built workflows for the document (approvals, verifications, reminders....) these workflows can be visually seen on the document (stamps, annotation, comments...) . This is very customizable for each business based o their requirements. Also the ability of Docuware to integrate with DB's is amazing and to pull and push data based on your configuration

I wish their configuration is centralized in one area. And I see they are in this process now

Document Archive.

Web based software. Works with almost any device. Complies with our strict security standards. The software is very flexible and easy to use.

Cost, It costs money and isn't free. But you get what you pay for. Seriously the software is an awesome buy.

The capability of host documents in the cloud is one of the best things in this software and the user profile administration process too.

Some bugs in the task assigning process is the defect i identified in this software, i have some troubles with this function.

Efficiency and productivity increased significantly thanks to the automated workflow and document management features of this platform.

What I liked the most about this amazing platform is the way it has completely simplified my professional life. Before discovering this platform, I was dealing with mountains of paperwork, complicated paperwork, and constant confusion. But now all that is a thing of the past!

Due to the wide range of functions and features they offer, it can take a while to understand and get the most out of all the available tools. But once you get familiar with the platform and discover all the possibilities it offers, you realize that it is worth the initial effort.

Improved information flow with customers and with suppliers. Also, greatly simplified locating documents.

The relationship with our vendors has improved because we now have a consistent and reliable way to communicate order information. We've found that better vendor relationships support better customer service. The breadth of features has also allowed us to improve information flow with our customers.

To fully leverage the features of the product we did need to develop owners inside the business who could trouble shoot and fine tune solutions. As is often the case, the more expert the user the more powerful the tool.

We use this to manage incoming invoices to automatically link it with our inventory managment solution

Steep learning curve. But other than that, it is great.

DocuWare really helped streamline our invoice processing and document control systems

The DocuWare setup team really works with you and helps you customize the software for your needs. It's electronic identification of scanned documents and intelligent filing is top notch

It is an expensive investment and endeavor. Working out the all the tweaks can take some patience and time.

You can keep your documents in one place, easy to access and use the documents

There is nothing I don't like at this moment.

I'm impressed because the software meets the needs of what I am looking for. DocuWare helps to store a tons of legal documents. It's fast. It's easy to navigate and easy to use for a new user like me. I would say this software is similar to Gofileroom - which also allow you to store documents online, but DocuWare is faster, from my experience.

I haven't seen a least feature about DocuWare yet since I has only used for couple months. But I like the software so far.

We implemented DocuWare back in July of 2007 and never looked back. I cannot say enough about how much efficiency this software has brought to my firm. My staff loves using it and raves about how easy it is to understand after an hour or two of training. We can respond to client inquiries within seconds based on DocuWare's excellent search criteria and speedy database. We couldn't be happier with our implementation and day to day use of this software!

We use this software all day long in document imaging. We are a high volume user. Being able to sort and relocate columns of information to personal preferences is a huge improvement over previous versions. We are currently using version 6.6.

I use DocuWare every day; it's easy to use and saves me a ton of time since the info I need is at my fingertips and not on paper. As a Supervisor, any time saved means I can work on bigger projects.