All SAP Signavio Reviews
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Florian
Verified reviewer
Insurance, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2018
Signavio suite is definitely the best tool I used for Business Process Management Initiatives.
Signavio suite is definitely the best tool I used for Business Process Management Initiatives and it assists us well to maintain Operationnal Excellence.
PROSProcess manager is the best BPMN modeling tool I know, it helps us to start our BPM initiative from its current maturity to our required levels: from inconsistency to continuous improvement depending on activities criticality; with effectiveness and ease of use to get diagram and literary views of Business as Usual. We are using Signavio to get a first theorical view of our company across international entities and the Collaboration Hub is suited to onboard every of our Business stakeholders with transparent and customizable access plus a transversal Business oriented organization. We use it combined with the Dictionnary which provides us a centralized source of information for Business processes and related data. As far as I tried and got information, with Signavio's webinars and 30 days trial, on the Workflow Accelerator and Process Intelligence modules, I'm sure it will assist us to implement higher level of BPM maturity for Business Transformation projects when we will require it to maintain our Operational Excellence.
CONSI would say that Signavio is really good for its purpose and related Core functionnalities are working well but when it comes to side ones it sometime lack of performance: for example the Dictionnary module struggles to manage and display data while it's really fast and effective when you acces it from the Process manager module while modeling. Customer support is good and reactive but I would say that it miss some transparency regarding functionalities as Signavio is still under development and regarding the Agile method new versions are delivered often; it's sometime hard to keep the track on every changes... One last point would be regarding prices: the tool is licensed based which is not a problem regarding medium to big sized companies but could be for smaller use like personal or smaller companies.
Clyde
Telecommunications, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Signavio Easy of Use - Process for Everyone
My experience from day one to today has been great, with engagement all levels up to [SENSITIVE CONTENT] and regular interactions with design and development teams in German. Customer Success delivers exactly want is says, consulting support could be improved as they have grown but all in all they deliver what they say they will and when we need it.
PROSEasy of use from workshop to model and publish. Process Mining to test and challenge the actual execution against the previously documented process, to add performance on top of the model and continually enrich and provide insights on when change or action is required.
CONSReporting is not out of the box functionality and you need to coder to get the data you add via modelling. Workflow Accelerator and simulation are powerful but need some $$$ spend to get into best in class.
Reason for choosing SAP Signavio
Ease of use and collaboration.
Reasons for switching to SAP Signavio
We need a tool that could be used by non-process people and Signavio met and delivered this for our entire organisation
Matt
Verified reviewer
Food Production, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed July 2020
Good Software -> seems to go downhill in core and missing updating the Core (not the Data mining)
Signavio is a good software but seems to concentrate on Data mining, and missing the necessarily needed enhancement in the core as well. When you sign up, and you have lots of people depending on is, make sure you have an SLA for Bug fixes agreed.
PROSThe Collaboration Hub - Comment function to discuss, agree and improve processes is world-class. The Ability to have lots of different Notation languages (Archimate for Enterprise Architecture Diagrams) Dictionary is extremely valuable, as we are mapping the IT Systems and Data Objects in the Business Process maps as well. Map Processes in filling out an Excel template (Quickmodeler) Easy to use
CONSMissing Workflow function (Actors email stored in maps -> makes is not usable). Reporting, Dictionary not enterprise-ready -> to slow and Reporting limits (250 processes). Variants of processes (no functionality for it). No To Be processes functionality Copy function only 1 one 1 process (if you like to keep your Revisions/versions) - no Folder can be copied Support if you have a bug can take many months (this got worse and worse). No of Bugs have increase a lot.
Reason for choosing SAP Signavio
IAAS offered us to easily integrate and report outside of Signavio's standard reports. It also allows us to report on 5.000 processes as of SaaS 250. Easy usage and Collaboration Hub function made us select Signavio.
Reasons for switching to SAP Signavio
Needed a Dictionary and easy to use portal function.
Jigyasa
Verified reviewer
Information Technology and Services, 10,000+ employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed February 2024
Flow charts with signavio
We used SAP signavio in our project for business process flow management. It was part of our major deliverables. I used SAP signavio for the first first time and it was highly user friendly. It was easy to understand and work upon this tool. I liked this tool for its user friendly nature. I created multiple business process flow for our transformation project. We can add multiple nodes and sub tasks. Good tool for simplified understanding of process flow/ workflow etc.
CONSThere wasn't much which I don't liked, maybe cif we can enhance colour themes it can be more interactive.
André René
Verified reviewer
Semiconductors, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Signavio is a great BPM tool with high acceptance among our employees
Signavio is very easy to learn and use for modelling processes. In addition it is also very easy to use for the COllaboration Hub users to have access to processes. We received from both user groups very positive feedback. Even people that were reserved in the beginning love this tool now. Thanks to Signavio we have taken a big step from "Why can't we continue with the processes in Word documents" to "Wow, that's amazing". Due to COVID the deployment program took place remot via GoToMeeting. But it worked very well and the whole programm was well prepared and very helpful for us. We choose the premium deployment program, what allowed us to continue with monthly Q&A sessions with SIgnavio. This was very helpfulö for us and together with Signavio consultant it was more like a real team-work. We really appreciate that.
PROS+ high acceptance of the Signavio Collaboration Hub by our employees (what is the highest value for us) + easy to use for process modelling users and collaboration hub users + collaboration, everybody can contribute in process improvements + excellent deployment program + fast response to questions/issues + IT feedback "fastest and easiest Single Sign On (SSO) we have done so far"
CONS- some small graphical bugs, but they are addressed immediatly by Signavio to their product development team - no stanard process model based on best practice included, but could be helpful in the beginning for unexperienced companies - not the cheapest solution, but also high value (so for us thats fine)
Reason for choosing SAP Signavio
High user acceptance positive reference calls
Reasons for switching to SAP Signavio
Professionalize business process management Optimize efficiency in the whole company Make processes available to everybody to contribute improvement ideas Learning tool with links to all other IT systems, templates, platforms, links etc. (we are a fast growing company with many new employees)
Stanton
Verified reviewer
Environmental Services, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Far above the competition - exceeded our requirements
Signavio has helped us gradually build the awareness, governance and orientation towards business process management. The product is very scaleable and grows as BPM maturity develops.
PROSWe developed a list of requirements and then evaluate 40 tools. Signavio Process Manager and Collaboration Hub were far above the competition for our requirements. Our main requirements were a capable and flexible BPMN 2.0 modelling tool that was cloud-hosted, browser-based and inexpensive. Signavio exceeded our expectation by providing model validation, enterprise architecture, value-chain modelling, customer journey mapping, process simulation, a central dictionary and the ability to create custom attributes.
CONSWe are looking at workflow management now and the Workflow Accelerator module of the suite is well suited to our needs. This will enable us to quickly and easily deploy workflows. It is not a 'con' as such, but it would be great if the IT application integration had more options. At present, it has JavaScript, which enables integration with applications via an API. It would be great if there were Office 365 integration as well as Google Docs and Box integration.
Vendor Response
Thank you for the kind review, Stanton! We are thrilled to hear that we met your requirements and will strive to do so moving forward
Replied November 2018
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Best Process Tool
This tool is great. It's easy to use and fit for purpose.
PROSEasy to use SaaS Scalable - can start small and grow Does process modeling, simulation, workflow, and process mining Nice sales and consultants Reasonably priced
CONSThere's not much to complain about This software does exactly what it is supposed to I suppose it could be cheaper for the basic implementations
Rahul
Telecommunications, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2022
Value for Money
Overall experience is good.
PROSSignavio comes in a package that generally doesn't require integration between W/F execution and process design
CONSProcess Intelligence is not that great compared to Celonis. It can be improved
Reason for choosing SAP Signavio
Due to ease of iplementation
Reasons for switching to SAP Signavio
Due to process harmonization demand
Anonymous
51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2023
SAP Signavio - Best Tool To Manage Business Processes
Real time process monitoring is very easier with SAP Signavio which help to improve processes and manages tasks for better results. Allowing us to assign a task to particular employee using process routing with SAP Signavio
PROSSAP Signavio is the best tool to manage business processes efficiently. It is allowing us to handle un-structured data and get proper insights for decision making.
CONSAs of now there is nothing to dislike about this tool. It is helping me a lot at my workplace.
Anurag
Verified reviewer
Telecommunications, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed August 2019
A great BPM tool with good customization
We migrated our processes to signavio and support was great. This was significant improvement over earlier custom developed BPM tool.
CONSLearning curve and interface may not be suitable for few.
Thomas
Health, Wellness and Fitness, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
BPM in its purest form!
Moving along the customer journey to an efficient and effective service with the appropriate customer experience is an important step. support in the design and optimization of processes has never been easier than with signavio.
PROSthe use of state-of-the-art BPM technologies in combination with each other in a single business transformation suite makes this product unique
CONSvery easy integration in enterprise-wide and best value for business and it.
Reason for choosing SAP Signavio
best overall performance that wowed us.
Reasons for switching to SAP Signavio
Modern services need the support of modern analysis and design tools. With Signavio, we have found our tool.
Chris
Computer Software, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
Easy to use and very Flexible
Easy to use Flexible Frequent new Versions Collaboration with team members Process Intelligence is very useful
CONSMore flexibility to develop comprehensive MS Word report - this is on the horizon for the near future
Reasons for switching to SAP Signavio
Much more flexible and easy to use product
Venessa
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
Powerful Agile Business Process Management Tool
Easy to use and configure according to your company needs. The Collaboration Hub makes the processes much more "alive" in your organisation by giving all employees and stakeholders the ability to view processes and additional related information. Process Intelligence and Simulation is extremely powerful and places Signavio on another level.
CONSWord Reporting capability could be made more configurable.
Rashmeer
Information Technology and Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Signavio Review
Phenomenal experience - one of the best vendors
PROSEase of Use and usage without training intervention
CONSCan increase more mining abilities like including percentages as an option on value widgets
Rahul
Staffing and Recruiting, 5,001-10,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2018
GDPR Data Analyst using Signavio
I use Signavio for drafting business models and business flows. Signavio is very easy to learn and have very nice user manual which makes it easy to understand. You have a lot of pre-defined decision and notations which makes the process diagrams flexible. Once you complete a business flow, it does a quick check on the diagram and shows the errors which helps you to construct a perfect flow.
PROSEasy to use and learn. This is fully web based software which helps to save the space on your system and helps to manage documents easily.
CONSDo not have connectivity with make back-end systems Cannot automate business flows
Vendor Response
Hi Rahul - thank you for the kind review. We pride ourselves on ease-of-use, so we're thrilled to hear that you find Signavio software intuitive. Regarding automation, I would recommend speaking to your Customer Success Manager about Signavio Workflow (https://www.signavio.com/products/workflow-accelerator/). They should be able to help you evaluate it for automating business flows. Cheers!
Replied November 2018
Brian
Financial Services, 5,001-10,000 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2022
Significant for SIgnavio
Overall effective to caputre processes enterprise-wide etc
PROSIf you are familiar with business process ita very good enterprise tool that is collaborative and robust. Company provides a lot of training for those new to it.
CONSImporting from old processes designs (visio) could have gone smoother
Sid
Higher Education, 5,001-10,000 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
3
Reviewed September 2020
Easy to use but lacks collaboration features
Signavio helps create models to streamline processes. It allows us to map internal processes and optimise them.
PROSSignavio is very easy to use. Creating models is simple. You can drag and drop, which is intuitive for first-time users. The software is especially useful in the field of education.
CONSSignavio lacks real collaboration features. You can share documents but cannot work on them at the same time. This is a feature that would greatly improve the software.
Leonor
Industrial Automation, 1,001-5,000 employees
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2023
Maybe for bigger organizations ...
Testing was ok, BIC Process Design feels way better in using though.
PROSProcess management seemed ok from what I've seen so far.
CONSBiggest problem was the contact to the sales team and this is the main reason why we decided for BIC Process Design from GBTEC Software AG instead. At signavio the sales specalist didn't really prepare his kick-off presentation for our individual demands and also when we asked for pricing he made us an offer for a small roll out. I said 3 times i want to see scaling effects in pricing, like "What would it cost if we want to license the full company one day?" He never really answered that question.
Franz
Information Technology and Services, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Great for processes
Super tool to model own PRozesse or the PRozesse of a customer. Signavio is flexible Deployable and easy to learn. You can easily modify the PRocess and share it with other team members. Various notations are possible.
CONSThe handling could be a little more intuitive. It definitely takes a while to get an overview of all functionalities.
Andreea
Medical Devices, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2021
Signavio Process Manager Review
User friendly with great interface and unique collaborative possibilities on processes.
CONSIntegration with SharePoint online should have same functionalities as with normal SharePoint (e.g., allow for search in document content).
Reason for choosing SAP Signavio
User friendliness, SAP acquisition
Paavo
Semiconductors, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Signavio impresses with its usability and collaborative features
Signavio's usability is excellent. It is easy to use and fast to learn also for non-tech savy employees.
CONSI would be happy to see an improved navigation feature in the hub when browsing between various process levels.
Bharat
Verified reviewer
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
World Class BPMN Tool
1) Quantize Process Performance Analytics 2) Assess your Business Process and Recommends syntax issue
PROSProcess Simulator - One of the best features of this tool, It adds stars on your shoulders with the required blend in your consultative pitch for BPMN Current to Desired or COTS Onboarding Assessments
CONSMy observations are well established in terms of usage of Signavio and they are working to their best for tool and it does meet all the requirements for consultants.
Anonymous
11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
1
Reviewed October 2017
Used it as a student for process modelisation.
Modelisation is okay. The drag and drop system for processes is nice and the interface look is pleasant. The best practice verification is useful too.
CONSGreat interface =/= good product and easy to use. They offer you to review past revisions but YOU CANNOT RESTAURE the changes. The simulation process is just completely under performing. As soon as you have a complex process the simulation says it cannot handle the process and stops prematurely.
Vendor Response
Thanks for taking the time to try out Signavio and provide feedback. Regarding the note on restoring past revisions, this is actually a capability in the Process Manager. If you open the notification and activity feed for a process diagram, you can see all past versions with the ability to restore in two clicks.
Replied November 2017
Antonio
Human Resources, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2022
A very good program to manage process
The very important way to comunicate attributes, documentations and other important elements
CONSIs a software very good for the continuus improvements
Anonymous
10,000+ employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed November 2018
Signavio for Process Maps
Easy to build process maps. Not much training needed to get started.
CONSIt can get technical (i.e. there are certain modeling conventions that should be used which can get tricky). Also the UI could use an upgrade.