Backlog

RATING:

4.5

(129)

About Backlog

Backlog is a cloud-based project management and issue tracking solution that caters to development teams working with design, marketing and IT teams. The key features of the solution include project and issue management, subtasking, bug tracking and burndown charts. Backlog offers features like watchlists, file sharing and comment threads. It integrates with Git and SVN which helps developers to manage a project's source code along with project tasks. Backlog enables users to visualize their daily timeline and project workflows using Gantt charts. It also helps users to propose and compare changes to the project, comment on pull requests, track changes taking place in the project and document changes. It offers integration with applications like Typetalk, Cacoo, Re...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Backlog Pricing

Free forever plan for 10 users Starter: $29.2 per month, billed annually or $35 per month, billed monthly Standard: $83.3 per month, billed annually or $100 per month, billed monthly Premium: $145.8 per month, billed annually or $175 per month, billed monthly

Starting price: 

$35.00 per month

Free trial: 

Available

Free version: 

Available

View overall project updates and status in view on your project dashboard.
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Backlog Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Backlog

1 - 5 of 129 Reviews

User Profile

Miguel

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed December 2018

Well designed and extremely easy to use

Tracking software issues across a dispersed organization. Worked great!

PROS

Intuitive software that you can use without instruction. Upon sign-on immediately see what has recently happened and easy to click on items needing your attention. Great way to organize and collaborate on issues with a diverse team in different locations.

CONS

Not much I didn't like. Perhaps the ability to add a custom field or a more fine-grained priority field (Low, Medium, High) so as to make sure people are looking next at the most pressing issue.

emmanuel

Computer & Network Security, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed July 2023

Efficient Project Management with Room for Improvement

PROS

What I liked most about Backlog was its user-friendly interface and robust project management features. It made tracking tasks and collaborating with the team much more efficient. Additionally, the ability to set priorities, due dates, and assign tasks to specific team members was a great way to stay organized and ensure everyone was on the same page. The real-time updates and notifications also helped keep us informed of any changes or progress made on tasks. Overall, Backlog proved to be a valuable tool in streamlining our project workflows and enhancing team communication.

CONS

What I liked least about Backlog was its limited integration options with other tools we were using. We had to manually duplicate some data and tasks across platforms, which led to inefficiencies and potential for errors

Bonnie

Information Technology and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

FUNCTIONALITY

3

Reviewed March 2019

Backlog Review

PROS

Easy to use, the UI is attractive too as i can have different Theme for different Project

CONS

Print of Project List into Excel, all the Description of task are not included

Scott

Media Production, 1 employee

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed July 2023

Robust & Reliable, if not totally customizable

I mostly like Backlog and it has vitally always been reliable and available and easy to use. I wish it were much more customizable so it could be more readily adapted for the various types of work within the companies I use it with, but it's possible that this is an unreasonable expectation on my part and this simply isn't the tool for the that particular situation.

PROS

Easy to pick up and use at a glance. Features are readily available in all UIs and their functions act predictably. I don't think I've ever felt the need to consult documentation, it just works as you expect.

CONS

Probably part of what makes Backlog so robust is that is very specifically designed for a certain type of workflow and is not always as flexible as I'd like. For example, in Kanban mode (at least from what I can tell) there is no way to add or customize columns for different types of work (advertising copy, for example, has a much different lifecycle than software issue tracking). Likewise, for issue priorities there is only low/med/high and no room to customize for different environments or possibilities.

stella

Verified reviewer

Hospital & Health Care, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed August 2023

Backlog info ®✓

PROS

Helps prioritize tasks, keeps your to-do list up-to-date, helps you focus on deadlines and it's very flexible.

CONS

It restricts storage for files with large sizes and it's always too long for larger projects making tasks become lost.