--- title: "Bugfender Software Reviews, Demo & Pricing - 2026" description: "Review of Bugfender Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/bug-tracking/bugfender-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Bug Tracking Software](https://www.softwareadvice.com/bug-tracking/) / Bugfender Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/bug-tracking/bugfender-profile/reviews/)[Alternatives](https://www.softwareadvice.com/bug-tracking/bugfender-profile/alternatives/) # Bugfender Review From €29/month Free version Free trial 1 plan On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Bugfender 4.2 [(22)](https://www.softwareadvice.com/bug-tracking/bugfender-profile/reviews/) Pricing Starting at €29.00 per feature per month Top Alternatives ### About Bugfender Bugfender is a cloud-hosted remote logging tool that enables application developers to find bugs before users do. The tool respects user privacy, is battery and network efficient, and keeps logging even if a device is offline. It is suitable for developers and agencies of all sizes. The tool is built for iOS, Android, and Hybrid devices. Bugfender collects all activity from within applications—even without crashes— in order to reproduce and resolve bugs effectively and improve the user experience. The tool provides crash reports with a detailed chain of events and automated email stats on a daily basis. Additionally, with Bugfender's Log Viewer, developers can filter by device in order to easily identify issues. Support is available via an online knowledge base, documentation, and other resources. ## Bugfender User Interface ## Popular Bugfender Alternatives Main Product Bugfender 4.2 [(22)](https://www.softwareadvice.com/bug-tracking/bugfender-profile/reviews/) Ratings Breakdown - 4.09Ease of use - 4.22Value for money - 4.63Customer support - 4.23Functionality Pricing Starting at €29.00 per month Alternative Product [Zoho Projects](https://www.softwareadvice.com/project-management/zoho-projects-profile/) 4.5 [(872)](https://www.softwareadvice.com/project-management/zoho-projects-profile/reviews/) Ratings Breakdown - 4.29Ease of use - 4.39Value for money - 4.22Customer support - 4.40Functionality Pricing Starting at $4.00 per month Alternative Product [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) 4.4 [(3039)](https://www.softwareadvice.com/project-management/wrike-profile/reviews/) Ratings Breakdown - 4.18Ease of use - 4.20Value for money - 4.33Customer support - 4.31Functionality Pricing Starting at $10.00 per month Alternative Product [Zoho Sprints](https://www.softwareadvice.com/project-management/zoho-sprints-profile/) 4.5 [(300)](https://www.softwareadvice.com/project-management/zoho-sprints-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.49Value for money - 4.39Customer support - 4.42Functionality Pricing Starting at $3.00 per month Alternative Product [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/) 4.4 [(15478)](https://www.softwareadvice.com/project-management/atlassian-jira-profile/reviews/) Ratings Breakdown - 4.08Ease of use - 4.28Value for money - 4.20Customer support - 4.44Functionality Pricing Starting at $7.91 per month Alternative Product [GitHub](https://www.softwareadvice.com/project-management/github-profile/) 4.8 [(6204)](https://www.softwareadvice.com/project-management/github-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.63Value for money - 4.34Customer support - 4.66Functionality Pricing Starting at $4.00 per month ## Bugfender Pricing and Plans Starting price: €29.00 per month Free Trial Free Version Basic €29.00 per feature, per month No plan information available ## Bugfender Features - Popular features found in Bug Tracking Audit Trail Issue Tracking Knowledge Base Management Prioritization Project Management Real-Time Notifications Task Progress Tracking Ticket Management Workflow Management - More features of Bugfender Activity Dashboard Activity Tracking API Archiving & Retention Audit Management Backlog Management Bug/Issue Capture Bug Tracking Collaboration Tools Compliance Tracking Dashboard Data Visualization Event Logs Event Tracking Feedback Management Issue Auditing Issue Management Progress Tracking Reporting/Analytics Reporting & Statistics Search/Filter Server Logs SSL Security Status Tracking ## Bugfender Integrations Jira Integration rated undefined from -1 review Trello Integration rated undefined from -1 review Redbooth Integration rated undefined from -1 review Slack Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review GitHub Integration rated undefined from -1 review See all 10 integrations ## Bugfender User Reviews ## Bugfender customer ratings - Overall rating: 4.2/5 - Total reviews: 22 ### Rating distribution - 5 stars: 8 reviews (36%) - 4 stars: 11 reviews (50%) - 3 stars: 3 reviews (14%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.1/5 - Value for money: 4.2/5 - Customer support: 4.6/5 - Functionality: 4.2/5 --- ### Easy to use, reliable, and awesome support team - Overall rating: 4/5 - Reviewer: Angelo J. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. They team continuously update the software and listens to their customer. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to implement and dashboard is very helpful. #### Cons Issues are not currently aggregated and makes it hard to close if there are many instances of the same issue. Our team have automate this since it takes time to close everything. #### Vendor response Hi Angelo, thanks for your feedback! We now have a function to open or close multiple issues at once. We're also working on aggregating issue instances so you can do this more comfortably Replied May 2020 --- ### Bugfender is a must to have solution. - Overall rating: 5/5 - Reviewer: Vardan K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered We're very satisfied with the platform—it has significantly improved our troubleshooting process. The dashboard is user-friendly and provides all the key information we need at a glance. Previously, we stored logs on our own servers, and during service issues, accessing them was often impossible, making troubleshooting quite difficult. With Bugfender, that experience has dramatically improved. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We really appreciate how well the logs are structured, and the offline caching has been incredibly useful. As a construction-focused mobile software company, many of our job sites are in remote areas where internet connectivity is limited or completely unavailable. #### Cons The pricing structure jumps from 1 million to 5 million. I wish there was a tier in between. --- ### Normal and friendly tool - Overall rating: 3/5 - Reviewer: Mohammad F. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros It's very easy to setup and use It's very fast and you can see the logs on the server side very quickly and help you to find the root cause. #### Cons you can't disable it in specific ViewController or ... ( imaging the user enter the sensitive information and you don't want to send them to the server ( PinCode and ...) but every time as you are using swizzling and ... can't disable it per ViewController or other places. the search is one of the main functionalities on these tools but really it's not powerful and I identified a bug and reported it about search with string + numbers but I waste my time to follow up and it was hard to talk and educate the support team. also I noticed the iOS/Android logo doesn't show correctly on the dashboard last but not least, we need search on the contents of the issue too, not only the logs! #### Vendor response Hi Mohammad, thanks for your feedback. There is the possibility of disabling automatic UI log collection for the whole app and write your own UI logs, so you have full control on what's logged. Please contact us at support if you need help with that. Was the bug about searching strings with numbers solved? It looks like you're frustrated with that, I'm sure we can resolve it if you report it. The iOS/Android logo bug you mention has already been fixed just a few days ago, thanks for mentioning that. Search on issues is something in our roadmap but not there yet, thanks for mentioning it. Replied May 2020 --- ### General Review - Overall rating: 4/5 - Reviewer: Alon R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros 1. I like that I can view my own logs that I placed in the code. 2. The option to "filter by" is great. 3. There is a significant improvement in performance. 4. There is a significant improvement in UI. #### Cons 1. The crash report "filter by" is very limited. 2. The crashes usually don't say much, it's very hard to investigate, understand the origin of the crash and how to resolve. 3. The overall performance of the logs and crashes can improve significantly. 4. The "filter by" version has duplication and not working as expected, especially in the crash report. 5. Sometimes it takes time until the logs appear in the web view. 6. When you go into a certain log you have to scroll a lot to get more information. 7. When you download a log it's not understandable how much of the entire log will be downloaded. 8. How can I resolve a crash and not see it anymore? * The most important thing is that I'm working with another "crash report" tool - Raygun, and we have very different crashes there and much less, so now I'm not even sure that everything in your crash report is indeed a crash. for instance, in Raygun, I can get 2-5 crashes in a certain week and your report will say that I've got a few hundred. #### Vendor response Thanks a lot for your review! We have lots of improvements planned for the crashes area of the application, I hope you like them. I would love to learn more about the problem you mention of getting too many crashes, there are sometimes interactions when you use multiple crash collection libraries in your project. I'd also love to learn more about the usability issues you mentioned, maybe if you'd like to jump on a call we could look at it together, please feel free to reply or contact support. Replied May 2020 --- ### Easy way to have remote logging - Overall rating: 4/5 - Reviewer: Pedro V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I'd still recommend it's use in every project that has the need for remote logging. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I really like how it was simple to add to the app, and simples to use for simple cases. #### Cons Searching and filtering logs is not as powerful as it could be. #### Vendor response Thanks for your review Pedro! What are the things you find missing in searching and filtering? I'd really love to hear! Please feel free to reply or contact us at support Replied May 2020 --- ### Nice features but could be improved - Overall rating: 4/5 - Reviewer: Gisela F. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The most useful feature of the software is the filtering. It allows you to customize the filtering of the search which makes it easier to find the phone bugs you are looking for. #### Cons The logs are hard to read on the web. I usually download the text file and open it in my machine. It will be nice to have a search bar on the logs. It is nice that you can do the filtering by log level but I think it should also have more features so that we can debug the logs in the Web UI itself. #### Vendor response Hi Gisela, thanks for your review! I would love to hear more about the search options you're missing. We hardly ever download the logs to use it, but yet your needs might be different than ours. Would you like to tell us more about it? Please contact me or support and we'll look into it together Replied May 2020 --- ### Not bad for the price, but log exploration is clunky - Overall rating: 3/5 - Reviewer: André N. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use Bugfender to capture logs on our apps, to then track issues in production. The product provides a nice set of features for the price, but the web interface is clunky and search (the single most important feature for a remote log explorer) is quite bad, slow and limited. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros - provides native SDKs - easy to set up - nice set of features #### Cons - log exploration/search is limited and not very good - SDK's lack customization - web interface is slow and clunky (even the new one) #### Reasons for choosing Bugfender Provided all the features we wanted while having a competitive price. #### Vendor response Hi Andre, thanks for your review. I would love to hear about the search options and SDK customizations you'd like to see, so we can add them to the roadmap! Please feel free to contact me or support any time! Replied May 2020 --- ### XXXX - Overall rating: 4/5 - Reviewer: Liam K. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use and integrate into app Excellent support #### Cons Loss of ability to see OS and app version on device at the time that logs were generated Have been throttled at times due to exceeding daily usage but never very clear which specific restriction had been exceeded/ #### Vendor response Thanks a lot for your review Liam! If you have any questions on how quotas are calculated please contact us and we'll be happy to explain. The app version at the the time of collection of the logs is available, just click on any log and an information pane will open up. The OS information of the log is not visible at the moment, it's in our roadmap to add it soon. In the meantime, if you download the NDJSON file format, you'll be able to see the OS version there. Replied May 2020 --- ### Remote Logs - Overall rating: 4/5 - Reviewer: David D. - Verified reviewer: Yes - Industry: Computer Games - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I think it’s helped the quality of our game. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros During development, getting information in near-real time about bugs was super useful. And since players tend not to remember all their steps, being able to see what they were doing before a crash has helped a lot. #### Cons UI could be a little more centered towards actual tasks (such as not auto-refreshing an archived log). #### Vendor response Hi David, thanks for your great review! If you ever find any issues like the one you mention about auto-refreshing please let us know, we'll be happy to look into it. Actually, if it's not fixed yet, I'd appreciate if you reply to this message or contact us via support to look into it Replied May 2020 --- ### We love the platform, keep up with new features! - Overall rating: 4/5 - Reviewer: Hristian A. - Verified reviewer: Yes - Industry: Banking - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros We love the platform, you know your strengths, no need to state again. #### Cons Overall, the delivers what it is supposed to, some additional few features would be highly appreciated: • Querying the logs in general, not within the context of one selected device/instance would be extremely useful • Ability to aggregate some of the data - enhancements with minor reporting capabilities. • Notifications (email, sms) when certain events (logs) occur, or when certain events (logs) pass trough certain threshold There were few occasions, where the platform crashed all-together, which is highly undesired... #### Vendor response Thanks for your review Hristian, I'd love to understand more about the queries and aggregations you would like to do. Would you be open to having a call with me? Please reply to this email or contact support if you'd like to look into it together Replied May 2020 --- Showing 1 - 10 of 22 Reviews [See All Reviews](https://www.softwareadvice.com/bug-tracking/bugfender-profile/reviews/) ## Bugfender Popular Comparisons [Luciq vs Bugfender](https://www.softwareadvice.com/bug-tracking/bugfender-profile/vs/instabug/) [Compare All Alternatives](https://www.softwareadvice.com/bug-tracking/bugfender-profile/alternatives/) ## See what companies are saying about Software Advice