Bugzilla

RATING:

4.1

(135)

About Bugzilla

Bugzilla is an open-source bug tracking software solution that enables software developers to track bugs and defects during software development. Features include automated bug detection, bug lists, patch management and web services. Bugzilla’s Advanced Search feature allows software developers to create advanced search queries to track and list bugs. In addition, the platform shares automated email notifications whenever the bug tracking settings are changed. Bugzilla’s Time Tracking feature enables executives to estimate time for debugging, track work hours spent and establish deadlines. It also shares bug list in extensions, such as Atom, Comma-Separated Value (CSV) and iCalendar. Bugzilla allows managers and team leaders to assign and delegate bugs to...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Bugzilla Pricing

Bugzilla is available for free of cost.

Free trial: 

Not Available

Free version: 

Available

Bugzilla add components
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Bugzilla Reviews

Overall Rating

4.1

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4.5

Functionality

4

Most Helpful Reviews for Bugzilla

1 - 5 of 135 Reviews

User Profile

Ruban

Verified reviewer

Information Technology and Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2022

Best software bug tracking software

PROS

Ease of use, all the features are available for the dev and testing team to track bugs. Mail notification, mail notification customisation. Searching and preset search. I literally like all the features in this product.

CONS

UI could be improved a lot instead of the monotonous old UI.

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed December 2019

Good option for test case management

Its a great tool, if you have time and resources to install it and maintain it, it will serve you well in all your projects.

PROS

This is free software, that you can create your own server for it, and have total control over it. Configuration, users, permissions, etc. The only limit is the resources you are willing to invest in it.

CONS

Since this is free open source software, you have all the responsibility for maintaining your implementation of it. There is a big community using it, but you won't have direct support.

Nitin

Information Technology and Services, 10,000+ employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed August 2020

Best Old Bug management tool ever

Based on my experience Bugzilla is good option for start up business. In Budget with all features in one tool for defect management Easy to learn and understand able for a team. Less Training required

PROS

First up all it's free tool and easy to understand since it mostly focus on bug management . -No manual needed to start up in this tool. -Customized User interface for better user experience - Team can easily fetch bug reports with all details and circulate - Non technical person can also understand and use it without knowing full functionality -Best for small companies who wants to start up with less budget

CONS

-Apart from freeware tool sometimes it was having issues like searching and fetching report issue , getting freeze or suddenly stopped if clicked multiple times. -It could have been better if different features have been offered other than Bug reporting solely like Test cases management. -User interface can be improved with easy understanding of reporting of bugs and there details

Reason for choosing Bugzilla

Licensed tool

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2019

Bugzilla Review

Excellent experience

PROS

This is the best tool for bug tracking tool. User can search bug easily with multiple search options . All notifications are done via email, so make it very user friendly any update on bug will be notified to concern person or group. Scheduled reporting is another feature which is very useful.

CONS

Nothing much for this section. but this tool have less integrations with other 3rd party tools.like git

Anonymous

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2018

Track your bugs with Bugzilla

PROS

Bugzilla is an open source tools that I use to efficiently track issues. It comes with tons of useful features like: email notifications and reports & charts It is very customizable flexible. It's also not too difficult to use. Bugzilla gives me the ability to collaborate with my team without setting up meetings and the ease of logging, tracking and closing defects.

CONS

I think the UI could be better improved because the themes that are available online aren't the best. Bugzilla is an old tool so some additional work need to be done so that it can better align with the Agile practice.