Devtrack is a cloud-based development and bug tracking solution that provides businesses, development methodologies and facilitates communication between coding and testing teams. The solution ia also available for on-premises deployment.
The key features of the solution include bulk issue editing, audit logs, custom filters and APIs integration.
Devtrack manages different tasks related to product development by breaking down large feature sets into smaller sets which can be implemented within a module. Developers can create multiple product development tasks under each module and track completion of feature sets based on project status. The solution maintains a product backlog where project supervisors prioritize some feature sets based on urgent needs and assign them to the team members.
DevTrack implements a waterfall model using milestones for each stage in the development process. The system creates sub-releases within milestones to organize product delivery into alpha, beta and production versions.
DevTrack is available on a monthly subscription basis for a single user and support is offered via phone.
It's simple, to-the-point, and allows for a good amount of control and customization. Customer service is quick to respond.
There have been a few minor issues with getting the DevAdmin software running. However, we are in the process of getting that ironed out with customer support.
Abhijit from Informatica LLC.
We used to have Devtrack to maintain bugs etc. but it was clunky and features were not always the most user-friendly. It got the job done but had performance issues etc. Hope it becomes easier to use and embraces cloud for teams across the globe without incurring performance/access issues,
Response: TechExcel, TechExcel, Inc.
Date: December 2016
DevTrack has been, and is currently, available on cloud or on-premise. Informatica chose an on-premise deployment and to my knowledge never asked about switching to a cloud environment.
As for the clunkiness, performance issues and user-friendliness you were running an older version than the current one and your management chose not to upgrade.
Glen from Informatica Corporation
Employees number: 1,001-5,000 employees
We used devtrack for many years and it was very difficult to get the data out of the system. I couldn't ever understand how to query or get reports simply. It should be easy to see what cases you created or how many cases are from a certain area, but it isn't.
We used if for many years so it did the job and R&D and Support used it together.
It isn't up to date, per the last release I experienced. Also reporting was very challenging and not user friendly.
Check out all the competition and consider cloud based solutions.
Response: TechExcel, TechExcel, Inc.
Date: February 2018
As I responded to your co-worker, Informatica was on an old version and did not want to upgrade, despite being asked to on several occasions. The issues with reporting were resolved in newer versions, which is why we wanted you to upgrade.
I'm sorry to hear you couldn't understand to query or easily generate support. Support could have helped you with this and anything else if you had opened a ticket or called the support line. As for getting data out of the system, there's several options and they're actually quite simple. Again, this is something support could have assisted you with if you had asked.
DevTrak is also, and has been for at least a decade, available in the cloud. I'm not sure where Informatica developed the belief DevTrack didn't have a cloud option. Again, if Informatica had asked, we could have provided you with a cloud solution.