DevTrack Software


 

Devtrack is a cloud-based development and bug tracking solution that provides businesses, development methodologies and facilitates communication between coding and testing teams. The solution ia also available for on-premises deployment.

The key features of the solution include bulk issue editing, audit logs, custom filters and APIs integration.

Devtrack manages different tasks related to product development by breaking down large feature sets into smaller sets which can be implemented within a module. Developers can create multiple product development tasks under each module and track completion of feature sets based on project status. The solution maintains a product backlog where project supervisors prioritize some feature sets based on urgent needs and assign them to the team members.

DevTrack implements a waterfall model using milestones for each stage in the development process. The system creates sub-releases within milestones to organize product delivery into alpha, beta and production versions.

DevTrack is available on a monthly subscription basis for a single user and support is offered via phone.

 

DevTrack - Popup dialog
 
  • DevTrack - Popup dialog
    Popup dialog
  • DevTrack - New quick task
    New quick task
  • DevTrack - New story from specification
    New story from specification
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

4 Reviews of DevTrack

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Bob from Home Business Online w/Bob Swetz

April 2018

April 2018

This is a fairly complicated software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

There are a lot of features available and a ton of customization options to create the workflow our company needed.

Cons

The software just seems to be a bit more complicated than necessary. The custom reporting is cumbersome and I have a fair amount of difficulty getting the information I want on my reports.

Review Source: Capterra

  Response: TechExcel, TechExcel, Inc.

Date: April 2018

April 2018

 

Hi Bob,

I'm unaware of you as a customer. What's your business' name? Based on your comments I'm curious as to how much training you've had with the software. If you'd like assistance getting the information you're looking for from the reports, please let us know.

Thanks,
Brian

Senior Account Manager
bjones@techexcel.com
925-871-3920

 


January 2018

January 2018

Easy to use and modify, seamless experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's simple, to-the-point, and allows for a good amount of control and customization. Customer service is quick to respond.

Cons

There have been a few minor issues with getting the DevAdmin software running. However, we are in the process of getting that ironed out with customer support.

Review Source: Capterra
 

Abhijit from Informatica LLC.

December 2016

December 2016

Needs to embrace cloud and add ease of use to the product

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

We used to have Devtrack to maintain bugs etc. but it was clunky and features were not always the most user-friendly. It got the job done but had performance issues etc. Hope it becomes easier to use and embraces cloud for teams across the globe without incurring performance/access issues,

Review Source: Capterra

  Response: TechExcel, TechExcel, Inc.

Date: December 2016

December 2016

 

DevTrack has been, and is currently, available on cloud or on-premise. Informatica chose an on-premise deployment and to my knowledge never asked about switching to a cloud environment.

As for the clunkiness, performance issues and user-friendliness you were running an older version than the current one and your management chose not to upgrade.

 

Glen from Informatica Corporation
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2016

December 2016

It's a bit outdated compared to newer products

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We used devtrack for many years and it was very difficult to get the data out of the system. I couldn't ever understand how to query or get reports simply. It should be easy to see what cases you created or how many cases are from a certain area, but it isn't.

Pros

We used if for many years so it did the job and R&D and Support used it together.

Cons

It isn't up to date, per the last release I experienced. Also reporting was very challenging and not user friendly.

Advice to Others

Check out all the competition and consider cloud based solutions.

Review Source: Capterra

  Response: TechExcel, TechExcel, Inc.

Date: February 2018

February 2018

 

Hi Glen,

As I responded to your co-worker, Informatica was on an old version and did not want to upgrade, despite being asked to on several occasions. The issues with reporting were resolved in newer versions, which is why we wanted you to upgrade.

I'm sorry to hear you couldn't understand to query or easily generate support. Support could have helped you with this and anything else if you had opened a ticket or called the support line. As for getting data out of the system, there's several options and they're actually quite simple. Again, this is something support could have assisted you with if you had asked.

DevTrak is also, and has been for at least a decade, available in the cloud. I'm not sure where Informatica developed the belief DevTrack didn't have a cloud option. Again, if Informatica had asked, we could have provided you with a cloud solution.