All DevTrack Reviews
1-15 of 15 Reviews
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Sugam
Verified reviewer
Information Technology and Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed October 2023
DevTrack: Go-To for Efficient Task and Bug Management
I've been using DevTrack for a while now, and it's safe to say that it has become the go-to tool for bug tracking and project management. The ability to link bugs, view ownership history, and attach various types of media to tasks is a real game-changer. A standout feature is the ability to branch tasks, allowing us to create a clear workflow history and keep an eye on how bugs evolve and how tasks progress.
CONSThere can be redundancies within workflows which can lead to complexities in task management and potentially create inefficiencies in project planning and execution. I have to carefully consider how to structure the workflows within DevTrack. Sometimes, the user interface can also be overwhelming and complicated as well.
T. Ryan
Verified reviewer
Entertainment, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
An excellent tool for Software Defect Tracking.
Overall I was extremely happy with DevTrack. I was able to quickly spin up new projects and teams were able to come online and start tracking defects very quickly. The reporting features were powerful. It was just a very great tool .
PROSI was the primary administrator for THQ's DevTrack solution for nearly 5 years. The system was extremely reliable and flexible in terms of it's accessibility and adaptability. At THQ we had about 30 to 40 active projects going at a time with teams that ranged in size form 10 people to 300. In many cases the development teams were located at different studios around the world. DevTrack needed to be flexible enough to meet the needs of those groups and be flexible enough to accommodate different bug tracking workflows.
CONSDevTrack's was somewhat difficult to configure and update. Tech Excel's support team was fantastic and helped me through many upgrades over the year, but I am not confident that I would have been able to properly configure it without their help as there are many aspects of the initial installation that were somewhat obtuse.
Reason for choosing DevTrack
Price and flexibility.
Reasons for switching to DevTrack
The tracking solution that we had been using was rigid, with a lot of hard coded elements that did not make it flexible enough for the needs of a global development organization.
Glen
Computer Software, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed December 2016
It's a bit outdated compared to newer products
We used devtrack for many years and it was very difficult to get the data out of the system. I couldn't ever understand how to query or get reports simply. It should be easy to see what cases you created or how many cases are from a certain area, but it isn't.
PROSWe used if for many years so it did the job and R&D and Support used it together.
CONSIt isn't up to date, per the last release I experienced. Also reporting was very challenging and not user friendly.
Vendor Response
Hi Glen, As I responded to your co-worker, Informatica was on an old version and did not want to upgrade, despite being asked to on several occasions. The issues with reporting were resolved in newer versions, which is why we wanted you to upgrade. I'm sorry to hear you couldn't understand to query or easily generate support. Support could have helped you with this and anything else if you had opened a ticket or called the support line. As for getting data out of the system, there's several options and they're actually quite simple. Again, this is something support could have assisted you with if you had asked. DevTrak is also, and has been for at least a decade, available in the cloud. I'm not sure where Informatica developed the belief DevTrack didn't have a cloud option. Again, if Informatica had asked, we could have provided you with a cloud solution.
Replied February 2018
Prekshya
Verified reviewer
Information Technology and Services, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed December 2023
A great approach for task management and bug tracking.
I have been using DevTrack for quite a while now and I must say that it has immediately helped manage a project and is very efficient for bug tracking. It has a very simple , clean UI yet effective features such as workflow history, linking tasks and works seamlessly.
CONSThe software can be seemed to be a little complicated at first , but as you go on you'll get used to it. As a new user, it takes time to adapt to new software and understand how to create workflows and utilize the software at max.
Arin
Information Technology and Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed June 2021
Bug Tracking Tool
Other one of the best feature I can state is the integration with other software Devtest which is used for writing test cases.
PROSSetting up a project in the devtrack tool is easy. We can even link the project in devtrack to the requirements or can also setup as a standalone project. Tracking is easier and works great. And project manager can add users easily. We can even choose & implement the methodology as per our need. Managing different releases in Devtrack is great and it works seamless.
CONSI feel that the look and feel of the software is now outdated. Though it has very good features but the overall UI needs an upgrade.
Vendor Response
Hi Arin, Thank you so much for your positive feedback. Ease of use and customization is important, and we are very glad that you are able to access and utilize the features. You are correct in mentioning the UI needs an upgrade. We are releasing a modernized UI now that increases efficiency and is much easier to use. Reach out to request a demo and we look forward to reconnecting. https://techexcel.com/free-trial-devtrack/ - Thanks again!
Replied April 2022
Bob
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2018
This is a fairly complicated software
There are a lot of features available and a ton of customization options to create the workflow our company needed.
CONSThe software just seems to be a bit more complicated than necessary. The custom reporting is cumbersome and I have a fair amount of difficulty getting the information I want on my reports.
Vendor Response
Hi Bob, I'm unaware of you as a customer. What's your business' name? Based on your comments I'm curious as to how much training you've had with the software. If you'd like assistance getting the information you're looking for from the reports, please let us know. Thanks, Brian Senior Account Manager bjones@techexcel.com 925-871-3920
Replied April 2018
Rojen
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed October 2023
Among the most effective project management applications
I rely on DevTrack on a basis because it proves to be an asset, for developers like myself. It simplifies the process of managing tasks by providing a user platform to organize and prioritize my coding assignments. The real-time collaboration tools allow my development team to communicate efficiently eliminating the need, for meetings and lengthy email exchanges.
CONSAs a new user of DevTrack, I initially found it slightly confusing. Like any new tool, it takes time to understand how to create customized workflows and utilize its full range of capabilities efficiently.
Roshish
Verified reviewer
Information Technology and Services, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed October 2023
Among the top project management softwares
I use DevTrack every day because it is such a useful tool for developers like me. It makes task management easier by making it simple for me to arrange and rank my coding tasks. My development team can communicate effectively because to the real-time collaboration tools, which eliminate the need for ongoing meetings and emails.
CONSI found DevTrack to be a little confusing when I initially started using it. Understanding how to create unique workflows and utilize all of its features well takes some time.
Vendor Response
Hello Roshish, We are very glad that you've had a good experience with DevTrack, and would be happy to answer any follow up questions or provide additional clarity. Your feedback is important to us and we'd very much like to get to know you and your team. Please reach out if we may assist you in any regard. Thank you for your time in experiencing the product. Best regards, Amy Cowan
Replied October 2023
Bishal
Verified reviewer
Computer Software, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed September 2023
DevTrack: One of the best project management tool
As a developer, I find DevTrack to be an invaluable tool in my day-to-day work. It simplifies task management by allowing me to organize and prioritize my coding tasks effortlessly. The real-time collaboration features facilitate smooth communication within my development team, reducing the need for constant meetings and emails.
CONSWhen I first started using DevTrack, it was a bit confusing. It took some time to figure out how to set up custom workflows and use all its features effectively.
Vendor Response
Hello Bishal, Thank you very much for leaving a review of DevTrack. We'd love to continue the conversation or provide additional clarity on setting up custom workflows. Possibly there are additional features we could show you, as well. Happy to assist as needed. We appreciate your business. Best regards, Amy Cowan
Replied October 2023
Bijay
Verified reviewer
Graphic Design, 1 employee
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2023
DevTrack from my point
very simple, to the point, and allows for a good amount of control and customization
CONSIt was a bit confusing. It took me some time to understand the flow. After that it became easy and simple.
Vendor Response
Hello Bijay, We are very glad that you've had a good experience with DevTrack and would be happy to answer any follow up questions or provide additional clarity. Your feedback is important to us. Please reach out if we may assist you further at info@techexcel.com. Thank you for your time in experiencing the product. Best regards, Amy Cowan
Replied October 2023
Anonymous
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Easy to use and modify, seamless experience
It's simple, to-the-point, and allows for a good amount of control and customization. Customer service is quick to respond.
CONSThere have been a few minor issues with getting the DevAdmin software running. However, we are in the process of getting that ironed out with customer support.
Ozone
E-Learning, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
3
Reviewed October 2023
Decent Bug Tracking Tool
DevTrack is a simple and to-the-point bug tracking application that provides a decent amount of control and customization. It has a clean and simple User Interface. It provides features such as creating workflow history, link other media, history of ownership, and linking tasks and bugs.
CONSDevTrack can initially feel difficult to configure and keep up to date. It also has a bit of learning curve, and setting up custom workflows at the beginning and making use of all of its features can be difficult at first.
Abhijit
Used free trial
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed December 2016
Needs to embrace cloud and add ease of use to the product
We used to have Devtrack to maintain bugs etc. but it was clunky and features were not always the most user-friendly. It got the job done but had performance issues etc. Hope it becomes easier to use and embraces cloud for teams across the globe without incurring performance/access issues,
Vendor Response
DevTrack has been, and is currently, available on cloud or on-premise. Informatica chose an on-premise deployment and to my knowledge never asked about switching to a cloud environment. As for the clunkiness, performance issues and user-friendliness you were running an older version than the current one and your management chose not to upgrade.
Replied December 2016
Ronald
Non-Profit Organization Management, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Junior Testing Engineers dream software
It's a game changer. Literally.
PROSI can master my platforms errors when coding my software in it's alpha, beta, kappa, stages.
CONSNothing really. Takes long to complete the formula process. But, overall, pretty precise.
Purna
Verified reviewer
Information Technology and Services, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed November 2023
Functional and Efficient though lacking in UI
I find DevTrack to be very useful in the daily tracking of tasks. I can communicate with the team in a concise and efficient way.
CONSThe learning curve is a bit tricky and the UI could be modernised.