Rollbar Software


 

Rollbar is a cloud-based bug tracking and monitoring solution for organizations of all sizes. Rollbar works with programming languages and frameworks including JavaScript, Python, .NET, Drupal and Pyramid. On-premise deployments are also available.

Rollbar provides automatic error grouping based on an error's root cause, and developers can customize grouping rules. Notification filtering enables users to set notifications by type or only for crucial errors. The solution also offers workflow control capabilities that allow users to tag issues as active, resolved or muted.

Rollbar keeps track of code deployments and history. The solution has RESTful APIs that help to report exceptions and other messages. Data is transmitted over 256 bit SSL, and Rollbar also offers two-factor authentication.

A free version of the application is available. Monthly and annual billing options are offered for larger organizations. Support documents are provided online.

 

Rollbar - Dashboard
 
  • Rollbar - Dashboard
    Dashboard
  • Rollbar - Occurrence history
    Occurrence history
  • Rollbar - Query language
    Query language
  • Rollbar - Team assignment
    Team assignment
  • Rollbar - Track deployment time
    Track deployment time
  • Rollbar - View disabled channels
    View disabled channels
Supported Operating System(s):
Web browser (OS agnostic)

63 Reviews of Rollbar

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Sergey from Weblium
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

We have implemented it in our startup weblium.com. This allowed us to see all errors centrally in on

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Pros

1. Reporting all exceptions and errors
We just add simple Rollbar code and it catches all unhandled exceptions. Very useful and simple feature, that we use.

2. Custom error reporting.
We add some asserts on the most complex part of the code, to catch potential logic errors at the very beginning.

3. Real-time log.
When you have to test the production. Instant error logging helps save time.

4. Assign Owner
Each error can be assigned to the developer and can be marked as resolved when done. Very useful.

5. RQL Console
The new tool, it allows us to create detail data queries.
Very powerful tool for the analysis of problem areas in our code.

Cons

Price plans based on the number of requests. But if your project didn't have a lot of errors all looks good.

Source: Capterra
 

Kyle from Ad Reform

August 2017

August 2017

Rollbar is easy to set up and provides peace-of-mind that you'll know if users hit errors

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Visibility into application errors and peace-of-mind that the team will get notified of any issues

Pros

The setup is easy, and the product is very feature-rich. It is powerful and integrates with popular tools (e.g. Github, Slack) to tie into your team's processes. I like being able to push errors from different platforms and languages into one system for alerting and reporting.

Cons

The UI generally stays out of your way, but this can make configuring certain things a bit tough (e.g. custom error groupings uses a JSON configuration).

Source: Capterra
 

Gercek from Raklet
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Great Monitoring Tool

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Pros

We have been using Rollbar for over a year now and it has been really helpful for our engineering team.

One of the best features is the solutions tab which provides community answers to common problems.

Highly recommended.

Cons

Free plan is just not enough for bootstrapping startups. I wished there was some sort of pay as you go model.

Source: Capterra
 

Chris from The Center for Balanced Living

May 2017

May 2017

With a little elbow grease, Rollbar is a great log aggregator!

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Log aggregation across multiple .NET applications.

Pros

* All of the information that is logged and available to be logged
* Realtime log monitoring
* Super-fast logging
* The ability to log via JavaScript!!
* Responsive customer support

Cons

The thing I disliked the most was the time it took to implement. After installing the Nuget package, you have to manually wire it up to Rollbar. It took a few days to implement it across 3 different hosted applications (ASP.NET MVC, Web API 2, and Azure Offline Data Sync) using SOLID and DRY principles. Once it was setup, though, it works great!

Source: Capterra
 

Alex from iPlan
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Error monitoring done right

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We're Rollbar customers for a about two years, moved to Rollbar after trying few other log aggregation services but none of them had features we needed or didn't deliver on their promise.

We're using Ruby on Rails, integration was a breeze, started receiving error messages in less than 5 minutes. The interface is easy to use, live feed works great showing errors as they come up, resolving issues and tracking deploys flows works perfectly. Also I can't recall when Rollbar had downtime or a bug, yet we see new gem releases regularly. I wish other services we use had such a robust infrastructure as Rollbar do.

Also I'd like to mention their exceptional support, with very quick responses from highly qualified agents that solve your problems spot on.

With Rollbar tools we manage to resolve majority of the issues as they happen, before customers contact our support teams.

Pros

Uptime, easy to use api, live feed, rql, people tracking, exceptional support

Cons

Unified dashboard between projects would be great, but can be implemented with their api

Source: Capterra
 

Alexander from Yii framework
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Motivating time saver

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Motivating time saver
April 01, 2017 12:38

I'm a Rollbar user since the very beginning of the project. Before Rollbar I've switched a few ways of dealing with logs.

First, I was just reading logs when needed with tail and getting a weekly batch of errors by email. That was OK for local development and tiny projects but for bigger deployments that were useless because the amount of data.

Then I've found some offline log aggregation tools and these were OK but still required exporting logs, running these tools and checking results. Rollbar automates all that. You're getting a realtime picture of your errors. You can sort messages by the number of occurrences thus getting a good list to work on.

Another fun part is how it charges you. The more errors you have the more you pay. Rollbar motivates you to fix things to pay less.

At first, I've tried it in personal projects then in a huge commercial project that is already running for more than 7 years. Rollbar saved me hundreds of hours and I'm glad I've stumbled upon it back then.

Pros

Saves time. Usability. Features.

Cons

One in half a year there's a lag between sending an error and seeing it analyzed. Not a big issue though.

Source: Capterra
 

Viktor from Proxify AB
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Haven't used nano php_error.log since I started to use this program

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Starting to use a consolidating error log was a game changer for our developer (and the users of our site). In our company, we try to spend every Thursday to eliminate all the bugs from the site and categorise them as Error or Warning and give them better titels.

Pros

Reading a long log-file make any sense

Cons

As an owner of a start-up, I wish the price was a little bit better if the free version isn't enough.

Source: Capterra
 

Maksymilian from Ageno.pl
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Great bugtracking software

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I rate Rollbar 5/5. It is a great piece of online software. Really recommended to all application developers.

Pros

Reliable, quick, work as it should

Cons

none

Advice to Others

none

Source: Capterra
 

Davide from megiston
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

One of the best error tracking app ever tried

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We are using Rollbar since 2016, and it's the greatest tool for track errors into our ruby on rails applications. It's super easy to setup and use. Great dashboard and super clean user interface. When an error happen, you have the situation under control. I saved a lot of money thanks to rollbar, super recommended!!

Pros

easy to use, setup and super clean

Cons

maybe price?

Advice to Others

i reccommend it 100% easy

Source: Capterra
 

Pawel from obido

January 2017

January 2017

The best tracking software on earth

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We relay on Rollbar for almost two years in obido. It's a great tool, if you want to be sure, that your application is healthy.

We used in previous projects some other tools, but there is no better error tracking platform.

Source: Capterra
 

Matic from Nightwatch
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

A must-have for high-availability systems and SaaS

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At Nightwatch.io, we are genuinely impressed by the error tracking power that Rollbar provides us. With its numerous integrations, we pipelined the error messages directly to our chatroom so we can eradicate bugs right away. It's one of those systems that are so useful you don't even think about not using them when starting a new programming adventure.

Pros

No downtimes, efficient, excellent reports

Cons

Web interface could perhaps use a refreshment

Source: Capterra
 

Brian from Music House

January 2017

January 2017

Good way to log website errors

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I've been using Rollbar on a site under development, and it's been great for alerting me to errors as they come up. It's pretty easy to click around and see data about the error, but interpreting that data requires some technical expertise. I'm using the free Heroku add-on.

Source: Capterra
 

Ahimanikya from DocEngage
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Simple and Power Realtime issue tracker

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At DocEngage we have been using Rollbar for more than a year now.

We track real-time exception and respond to the issues quickly, sometimes we reach out to our customers before they find time to report the issue. This yields very impactful customer gratification. It also helps us to pinpoint the issue with real use case and evidence.

When we have issues with manful traces we observed there is less tension between developers and quality/support team.

We tried many competing real-time issue tracker and settled with Rollbar for its simplicity and integration capabilities.

We use Rollbar for tracking Java and Javascript exception and our effort to create integration hook was almost zero.

As far as collaboration is concerned, we love the way it's integrated with JIRA and HipChat.

Pros

Simplicity, Ability to integrate with tools and our application to track real-time issue.

Cons

None

Advice to Others

Their free plan helped me to get started and we loved the product comparing many other products that we evaluated in the same functionality.

Source: Capterra
 

Sachin from qfree

January 2017

January 2017

Very nice tool to understand user engagement and exception alerts

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I have been using rollbar for a couple of weeks now in my MVP it is very useful in tracking real-time events and exceptions is on the client side.

Very easy it to add it your web app and you are all set to receive exception alerts as well as important events.

I already depend on it to understand user engagement.

Only thing is I find it a bit expensive for a very early startup.

Pros

Easy to hook, event tracking

Cons

Pricing

Advice to Others

Need cheaper plans for very early sartups

Source: Capterra
 

Vicki from http://www.apply.property/

December 2016

December 2016

Simple yet effective!

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We choose Rollbar for its integration with Slack, Github and Heroku. It is a simple yet powerful tracking tool that keeps us informed and ahead of the error game!

Source: Capterra
 

Avishai from Apartable
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Must-have debugging tool for any app

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Rollbar has been helpful to us in all of our web app development projects. We currently use it across 3 different applications. Using Rollbar has saved countless hours of debugging and helped us fix bugs much faster than before.

Easy to integrate (5 minutes) into apps.

I've found the UI to be far more intuitive than others.

Pros

Very quick to install, intuitive configuration and easy to understand UI.

Cons

Not much :-)

Advice to Others

Rollbar is an indispensable tool for building web apps.

Source: Capterra
 

Niklas from Exposify

December 2016

December 2016

Rollbar has great value on the free plan

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We use Rollbar free to debug our product errors. It is pretty easy to use and offers all the functionality we need to fix our production exceptions. The design is not always the greatest (you can see a Bootstrap template) but it does the job!

Source: Capterra
 

Thaine from OnCall Advisors
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Error Logs Simplified

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I'd never really done any log management things untill my CTO brought this product to our application suite. The time this has saved us is just incredible. The main features that really help:

Grouping of Logs - Groups together errors so you don't get spammed. There have been a time or two this has worked against me, but overall it really helps. Not to mention, you can resolve errors and they'll pop back up if they happen again, so you know if something is really broken or just a one off developer bug.

Stacktrace and Local variables - Really helps that they include the full stack trace, and if you choose, can display local variables you inject. This has made it so easy to setup some debugging features and then let them go. For those really weird bugs that you really can't seem to nail down a cause for.

Environment Separation - Really helps to tell between a production (oh no! Lets fix this!) or a staging (fix it before pushing) kinda errors.

I don't think I could go back to any other debugging method. In the very least, Rollbar always gives me a place to start using xdebug. At the most, I look at the information and know exactly what went wrong, and can fix it. Great product!

Pros

Log Grouping
Stacktrace with local variables
Enivronment Separation

Cons

Something the grouping can work too well, and errors that are different actually get grouped together. The standards can be a little hard to figure out, and there are multiple ways to do everything.

Advice to Others

There are very few problems, and the time it saves easily makes up for them.

Source: Capterra
 

Adam from Netguru

November 2016

November 2016

Probably the best error tracking tool!

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It's very easy to connect with the application. It has a really powerful interface where you can find number of occurences, browse through all of them.

I really like the flexibility of sending notfications - you can use email, slack, etc. and make different rules for different situations. And they have a decent API as well!

Source: Capterra
 

Justin from Opportunity Education

October 2016

October 2016

Terrific value and insights

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I own most of the backend infrastructure for a small non-profit. As we started to roll out our product to more users, I wanted to be able to capture any server-side errors that might be preventing people from using our software. After researching a few different services, I settled on rollbar due to their pricing, their ease of integration, and their ability to track events to a specific user.

I've been using the service for almost a year now, and I couldn't be happier with the decision.

On a side note: Due to a widespread internet outage one month, we quickly used up all the events in our free plan. Though rollbar shared zero fault, when I contacted their support, they credited our account with all of the events from that time period. Amazing customer service!

Source: Capterra