Customer support is awesome and responds back quickly.

I love that it is super easy to use and highly reliable. All of my passwords and documents are securely locked and encrypted on one place and I have scheduled regular backup of them.

As an privacy lover it is very important keep files locked and being secured, all this facilities giving with good platform that every user needs.

If your computer crashes and needs to reinstall OS, this leads to corrupt or lose your files. Some people think this is costly Software.

Files might get corrupt in case of a system failure. The password set with the software is important as if it is lost recovery of the data would be very complex.

Their license is bit messy! if someone stole your key from you. It will get blacklisted.

There are times when you reinstall the software that it has problems identifying that its a single installation on one computer and it  invalidates itself.

Great tool loved it will surely upgrade to the full version soon. Best in the respective market and highly recommended.

Good software to save sensitive information and to enable security layer.

It's a great way to secure things that you'd not otherwise be able to secure. It's easy to use and learn and does the job.

From my understanding the security provided is amazing and files are really safe with Folder Lock. The interface is pretty easy to use too.

Personally I like the stealth mode more than anything. Master password is awesome One stop solution for the thing.

User friendly interface, data can be protected using a password and can be categorized as per the need. Ability to lock the portable storage devices can be recognized as an outstanding feature.

Customer service is superb and helped me resolve registration issues when I had to reinstall the OS.

This software is very reasonably priced and easy to use, even for someone who's not a very technical person. I work in the health industry and I love knowing that my client files are safe and secure.

Wow, just amazing this I can separately lock or protect the data and information. Also, the access for the protected data is very efficient.

Lack of customisation on forms and categories - I cant change labels etc.

Easy setup, good price, works perfectly and data is easy to acces, support works great and can assist easly.

Good platform to manage incidents/problems/changes/releases as well as requests. Good CMDB for managing company assets.

Our company has implemented Freshdesk Asset management and it does a great job at storing all the relevant information in one place.

FreshService suits brilliantly in companies whose employees require help from a broad spectrum of divisions. This offers customers the freedom to search for the choices that your business makes.

User friendly, ability to setup and customize Freshservice without training, and support is outstanding.

Noticed that at times, usually in the morning hours of EST time zone, Freshservice access cuts out for 5 minutes.

Lack of remote service integration unlike Freshdesk. Lack of customization for Canned Response placeholder.

Has the ability to integrate into your domain account via Single Sing-On (SSO). Good solution for storing your IT Support based knowledge base.

FreshService is a delightfully easy-to-use, easy-to-configure ITIL powered cloud-based IT desk management platform.

I really love on this product because it has a dispatcher rule and supervisor rules which helps me a lot.

Color combination and features are very appealing to use. Workflow Automator is quite user friendly with simple flowcharts.

Its too expensive then other software. No other least about the software to complain about.

Ease of use, customer support and nice layouts.

Very clean UI that is easy to navigate and find what you are looking for. Good workflow implementations and close tie-in with ITIL.

Great ITIL based service desk software. It is very easy to set up and use.

So sleek and simple to implement. Built in user-portal, reporting, workflows and constant updates make this the best helpdesk software we could find.

The workflow management helps get requests to the right person, and we love the parent/child ticket option.

Flexible ticketing system for an amazing price.

Because we are a small but rapidly growing IT company the free version was perfect for us. It's given our clients a great way to communicate with us without being over complicated.

Fresh service has an exemplary customer support to ensure all the required help is offered seamless. This complements the tool.

US Dollar

Folder Lock is an encryption solution designed to help businesses of all sizes lock and password-protect files, folders, applications, programs and drives against unwanted access. It allows administrators to secure personal data in storage lockers using AES 256-bit military-grade encryption.


The platform enables teams to automatically backup saved and modified files on a cloud server in real-time. Utilizing its Protect USB Drive functionality, businesses can share data available in lockers across external storage devices including USB, CD, and DVD. Additionally, Folder Lock lets managers securely maintain bank and finance-related information such as debit/credit card credentials in personalized digital wallets.


Folder Lock allows staff to delete clipboard data, media player history, online browsing activities, temporary files in Windows and more in a unified interface. Pricing is based on a one-time license and support is extended via FAQs, email and other online measures.



LongDescription

Storage Quantity Control

Remote Server Options

Web Access / Restoration

Continuous Backup

Encryption

Local Server Options

Multiple Format Support

Backup Log

Compression

Secure Data Storage

Multiple System Support

Search/Filter

Access Controls/Permissions

Compliance Management

Data Security

Encrypted Password Storage

Credential Management

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Folder Lock

Documentation

Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution offers features that include a ticketing system, self-service portal and knowledge-base. The solution also provides a mobile app for iOS and Android that allows IT administrators to service requests remotely.


Freshservice provides ITIL-ready components that help administrators manage assets, incidents, problems, change and releases. The Asset Management component helps organizations exercise control over their IT assets. Software/ hardware assets can be added, tagged, tracked and delinked, ensuring asset visibility and awareness.


Freshservice also offers gamification module called "Arcade". This module enables IT agents to score points and gamify IT related tasks. The solution allows administrators to generate pre-defined reports for incidents and changes using various filters.


Freshservice can be integrated with third-party apps for managing the service desk.


Freshservice is available on an annual subscription basis that includes support via email and phone.



Deadline Management

Cataloging/Categorization

Case Management

Surveys & Feedback

Barcoding/RFID

Status Tracking

Multi-Channel Management

Request Assignment

Mobile Alerts

Customizable Reports

Document Storage

Activity Tracking

IT Asset Management

Real-Time Monitoring

Workflow Configuration

Contract/License Management

License Management

Active Directory Integration

SSL Security

Change Management

Disposal Management

Electronic Signature

Project Management

Approval Process Control

Knowledge Management

Scheduled/Automated Reports

Resource Management

Change Planning

Customizable Fields

Collaboration Tools

Assignment Management

Full Text Search

Call Center Management

Scheduling

Data Import/Export

Customer Complaint Tracking

Testing/QA Management

Problem Management

Email Templates

Multi-Location

Self Service Portal

Remote Monitoring & Management

Help Desk Management

Audit Trail

Content Management

Project Time Tracking

Completion Tracking

Mobile Access

Cost Tracking

Requirements Management

Survey/Poll Management

Depreciation Management

Service Reporting

CMDB

Device Auto Discovery

Performance Metrics

Routing

Service Catalog

Issue Scheduling

Issue Management

Maintenance Management

Multi-Channel Communication

Configuration Management

Buy Side (Suppliers)

Support Ticket Tracking

Role-Based Permissions

Client Portal

Forms Management

Workflow Management

Real-Time Updates

Email Management

Ticket Management

Percent-Complete Tracking

Recurring Issues

Asset Tracking

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Network Monitoring

Data Visualization

Change Tracking

Real-Time Chat

Service Level Agreement (SLA) Management

Chat/Messaging

Customizable Templates

Billing & Invoicing

Issue Tracking

Incident Reporting

Dashboard

Multi-Language

Patch Management

Audit Management

IT Incident Management

Alerts/Escalation

Customizable Branding

Asset Lifecycle Management

14-day free trial, no credit card required.

Starter: $29/agent/month (billed monthly) or $19/agent/month (billed annually). 
Growth: $59/agent/month (billed monthly) or $49/agent/month (billed annually).
Pro: $115/agent/month (billed monthly) or $95/agent/month (billed annually).
Enterprise: $145/agent/month (billed monthly) or $119/agent/month (billed annually).

Folder Lock vs Freshservice

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