iGrafx vs Ncontracts

RATING:

4.7

(36)

iGrafx has 36 reviews and a rating of 4.69 / 5 stars vs Ncontracts which has 145 reviews and a rating of 4.63 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (36)
4.6 (145)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
September 12, 2022
April 15, 2024
Pros/Cons
  • Pros

  • Software is very intuitive to use and meets many needs within the one application. It is a great value for the amount of functionality we gain.
  • It is intuitive in using the graphics. It is full-featured, supporting all aspects of business design.
  • Cons

  • Could use a license that is a cross between Architect and Web Diagrammer that allows limited Architect capability such as adding process objects and content.
  • One things that i don't like mainly is when I am moving the flow charts it accidentally move the connecting lines within them which can cause some confusions.
Read all user reviews
  • Pros

  • The customer service is outstanding. The continued evolution and areas added have made Ncontracts a valued partner.
  • It is safe to say, I feel a lot more comfortable now than I did 2 years ago. Something may break, but tech support does an amazing job of reaching out and resolving it for you.
  • Cons

  • There is nothing with the software that I dislike. I am able to make it do most of what I need.
  • The only downfall that we are having is the single sign-on. We are still having trouble implementing that piece into our intranet to get the Complaint button to work.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos