Spanning vs Cove Data Protection

RATING:

3.7

(27)

Spanning has 27 reviews and a rating of 3.7 / 5 stars vs Cove Data Protection which has 36 reviews and a rating of 4.67 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.7 (27)
4.7 (36)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
3.5 / 5
4 / 5
Customer Support
3.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
December 5, 2023
November 16, 2023
Pros/Cons
  • Pros

  • The great customer service I've received whenever I have a question.
  • Ease of overall usage, does what it has to do. Flexible licensing, great support.
  • Cons

  • Sometimes errors appear in backup, but mostly the problem is on Google's side and is resolved in a day or two.
  • The other negative is that I have called for support and on more than one occasion, the hold time was 30-40 minutes.
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  • Pros

  • The installation time take the lead as it is pretty straightforward and less complicated when compared to other softwares have used.
  • It was easy to setup for office 365 and easy to recover items in 365. It was easy to locate and restore files in server backups.
  • Cons

  • Lack of support SQL Server 2017, Difficult to review backup manage stats vs billed amounts.
  • The load of functions can be overwhelming, especially with all of the cryptic abbreviations. Honestly though, this is not a real con, but rather my own problem.
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Pricing Range
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos