Ratings & Reviews

Overall Rating

4.43 / 5 (134)

4.78 / 5 (120)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.5 / 5

5.0 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

June 12, 2020

August 5, 2020

Pros/Cons

  • Pros

  • I love the customability of this software. It works for our clients, and for us.

  • I like the affordability. We are a new MSP and this was a great entry level service desk tool for our company.

  • Cons

  • With any software, there is room for improvement. Little tweaks here and there, but overall the software is great.

  • as a new administrator, editing is not as user friendly as i wished, i hope for better video tutorials in the future

  • Pros

  • Great, easy to setup and use database, at an excellent price. Customer support is outstanding.

  • Einfach zu bedienen. Auch nicht Profis können damit arbeiten.

  • Cons

  • Some of the coding behind the scenes isn't as straightforward as VBA, and some of the functions aren't entirely intuitive, but after ready some tutorials, it becomes apparent.

  • At the first glance Ninox is very easy to handle but doesn't give you a good impression of the possibilities to customizing and working out individual solutions by its programming language "NX".

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots