Agiled vs mHelpDesk

Agiled has 66 reviews and a rating of 4.76 / 5 vs mHelpDesk which has 793 reviews and a rating of 4.31 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.76 / 5 (66)

4.31 / 5 (793)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

5.0 / 5

4.0 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

November 23, 2020

November 23, 2020

Pros/Cons

  • Pros

  • Great product with almost (Waiting for the email module) everything you would need to run a small business. Their support is fantastic and quick to respond and resolve issues.

  • Has all the features to run your business on a single platform Great UX that is simple for any non-tech staff Very agiled team that listen to the customer suggestions Constant improvement

  • Cons

  • Yes, there are a lot of rough edges but they are working so quickly, by both fixing issues and adding new functionality that I am confident the software will be amazing within a year.

  • The UI needs a bit of love, but it is quick to load.

  • Pros

  • Love the scheduling. I like that it shows where they should be and I can actually put the approximate time they should be there.

  • Excellent customer service. It's also cool that I can customize my charges.

  • Cons

  • It's never fun setting up software it wasn't difficult but it was a little bit time consuming. Once everything is set up it pretty much runs itself though.

  • There is nothing currently that i dislike but MHD, but I would love to see this product communicate better directly with other software that we are using.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2020

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux