BlueCamroo vs CloudBlue PSA
BlueCamroo has 28 reviews and a rating of 4.39 / 5 stars vs CloudBlue PSA which has 23 reviews and a rating of 4.52 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- The integrations are great and allow seamless imports from all our solutions.
- I love that I can have emails directly in the program so the details are attached to the client (and that I can forward them there from other inboxes). This can't be beat for a free version.
Cons
- At first, it was difficult to manage and navigate. The platform has grown significantly since we began using it.
- The ONLY halfway annoying thing I've found is that a few of the date fields seem to be in non-american order, and I misread the dates. That being said, I'm sure they would fix it if I complained.
Pros
- Great customer service, and knowledgeable around the product and the sector. You can talk to any level of person, customer services, developer, director, they are there and willing to listen.
- Customer Service is exactly what you need - fast, informative, helpful and friendly. Fantastic supporting documentation for implementation and continuing use.
Cons
- Limitations in the ability to customize screens for end-users. Some employees get confused when confronted with fields and choices they do not use.
- We have come across a couple of small bugs but the team at Datalogic are so quick to respond that problems are sorted out straight away with little or no impact.
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