Ratings & Reviews

Overall Rating

4.27 / 5 (132)

4.40 / 5 (173)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

July 31, 2020

July 9, 2020

Pros/Cons

  • Pros

  • It is so easy and works so well. I have had a computer crash and was thankfully already using Carbonite. It was so simple to load everything on the new computer. It is absolutely worth the money.

  • Price and easy to configure. Customer support was very courteous and professional

  • Cons

  • Not really con but depending on amount of data, syncing it up and recovery can take sometime to complete.

  • I've never been a fan of monthly subscriptions. I would rather buy the product and purchase additional storage if needed. Other than that it is a great product.

  • Pros

  • Relatively easy to use and deploy. Client interface is mostly intuitive and easy to use.

  • This is the best software I have seen for one on one service providers and it is easy to set up and use.

  • Cons

  • Vcita works great, but I think they are no longer connected with Wix. I'm utilizing Vcita for FREE at this time, but at some point, I'll have to pay.

  • I thought I was going to get a free 14-say trial. But I ended up paying. Would be great to still get the free trial added to my account. Other than that I can complain.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots