All ProfitWell Reviews
1-15 of 15 Reviews
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Jonathan
Verified reviewer
Computer Software, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Solid subscription revenue analytics
Excellent value. The free platform is quite robust and their pricing for the add-on features is smart and reasonable.
PROSAccurate, clean interface for subscription revenue analytics dashboard. Super useful when running a SaaS business.
CONSNo cons that I can think of. The software is solid.
Reason for choosing ProfitWell
ProfitWell just made sense to us.
Reasons for switching to ProfitWell
ProfitWell has all the features that we used with Baremetrics, and ProfitWell is free. ProfitWell also calculates certain stats differently and their methods seemed to make more sense to us.
Anonymous
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2021
Solid product. Forget Baremetrics and ChartMogul. Profitwell is #1
Highly recommend ProfitWell. We use this software to track our growth, revenue, churn, customer activity, and so much more. Additionally, their anti-churn tools help us battle delinquent churn successfully.
PROSYou can't beat free to start. As we grew our business, their pricing worked really well for us and their solutions just clicked. We see results, and the data is invaluable compared to other tools.
CONSNo cons! If we're being picky, when you email their team, they take some time to respond back or sometimes there is no response at all.
Anonymous
2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
2
Reviewed April 2019
Profitwell good for heavy users of Stripe
Profitwell provided us a useful way to show our Stripe payments to outside users during an acquisition. It was easy to connect our Stripe account and easy to add read only users to our Profitwell account (which Stripe doesn't really provide). I think for users who do a lot more transactions through Stripe (including one off and subscription) Profitwell will be more useful. Profitwell also provides a lot of writings on pricing models which are worth a read if you are building a company.
CONSThe software itself seems fine, it was kind of overkill for what we needed it for so we didn't really use it to it's full potential. You really have to be using Stripe heavily to get a useful benefit from Profitwell. If you have subscribers etc that are paying through Stripe, signing up for Profitwell is likely worth your time.
Anonymous
51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed January 2019
Excellent tool for understanding SAAS business
Firstly, Profitwell is Free. When compared with similar paid tools for SAAS analytics, it is very good, and will suffice for most customers. They are focused on maintaining data accuracy with the payment source (like Stripe/Braintree etc.), which is crucial for trusting the metrics. Their paid product Retain for reducing delinquent churn is fantastic, and let's our team focus on other activities rather than follow up with customers with credit card issues like expiry and failed transactions. And the daily and monthly summary emails are very helpful for insights into your SAAS product's performance.
CONSThe slight quibble I have is that it is a work in progress and some of the features are slightly underdeveloped. But the team has been adding new functionality at a rapid pace.
Anonymous
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Could not live without Profitwell
This is the ultimate SaaS dashboard for any growing SaaS company that wants to understand key metrics for their business.
CONSI wish it also incorporated data from iTunes connect so we could see all of our subscriptions in a single dashboard instead of just those coming through the web (Stripe).
Jacob
Verified reviewer
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
ProfitWell has been a great help in understanding where our money comes from and where it goes.
The best benefit of this particular software is the analytics it shows you. ProfitWell is able to automatically calculate your income compared to your goals, show you what customers have been the most profitable for you and their number of users. Finally it helps us forecast for future months to see when and where we should be spending our money.
PROSThe best aspect of ProfitWell for me would be the analytical computing capabilities it auto generates for you. I can easily see how many customers either signed up or churned in the month we are in and compare that to years past. This has helped us learn when to spend our advertising dollars and who to chase as customers.
CONSThe aspect I like least of the software is the scaling costs. As you gain more customers and profits running through the app the fee increases.
Madhav
Verified reviewer
Internet, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Great business insights tool for our SaaS
Made me regularly check on our revenue progress
PROSThe daily email reminders on where we stand behind our goals Love that it's so built towards getting your head straight in terms of revenue goals as a business
CONSToo many things in the app. I haven't fully explored each section, but i guess it's a lot more than required to be shown.
Arnaud
Computer Software, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2023
Amazing software to track MRR, LTV & churn rate
Overall, ProfitWell is an amazing software to track MRR and other SaaS metrics.
PROSWhat I like the most about ProfitWell is its reporting emails every week about the MRR goal that you set for yourself. It does a great breakdown if you're ahead or behind of your goal.
CONSThe data is not very accurate sometimes so you need some manual work to make it better but that's fine as it doesn't take too much time.
Tomer
Verified reviewer
Internet, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Can't move without it :)
Amazing product. Every SaaS that works with Stripe should use it.
PROSPorfirwell provide us the numbers we need with ease. It is totally free and the support is great. I didn't expect a free product to be so advanced.
CONSNothing. Maybe adding stats about location (countries) could be nice.
Ben
Computer Software, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
3
Reviewed November 2023
Ripe for disruption
I love how simple Profitwell is and that it connects directly with Stripe.
CONSThe reporting is slow to update. It will sometimes take hours for changes to show up it's almost like they have someone manually updating the data. Also, it appears that they haven't updated the user interface in 5 years at least. They are ready to have a worthwhile competitor.
Antoine
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2017
Very good metrics software
This software is quite easy to use with a very wide range of metrics to monitor your growth and find your weaknesses. It does not only focuses on cash flow but also on monthly recurring revenue or churn.
CONSSome metrics are not easy to understand, and I've some troubles understanding how refunds are calculated. But overall, the datas are quite clear and complete.
Anonymous
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed October 2018
A reliable option to see how things are going into your business in terms of subscription payments
It's a great tool for any kind of business in order to have a clear view of their customers payments
PROSIt integrates with stripe and provides a lot of data, like renewals, lifetime value, retantion and churn rate, cash flow and more.
CONSIf you want to look into more advanced analytics it's not so easy to find the appropriate field to search.
Vivek
Verified reviewer
Marketing and Advertising, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Most Exhaustive SaaS Metrics - Ever
As a founder, I make it a point to spend atleast 2-3 hours every month analysing the reports that are available in Profitwell. Some of the metrics especially the lagging metrics and the trend around churn are extremely powerful for B2B SaaS businesses. Also, a huge shout out to the owner for putting together a product that works seamlessly with payment gateways and subscription solutions.
PROSThe retention cohort that Profitwell is able to produce gives a brilliant picture of the state of the business. It provides amazing feedback to every single team - CS, Marketing, Support and Product. We have been a big fan of a this and a bunch of other reports
CONSIt took us a few months to actually discover that there was a Retention cohort tab in the reports section. More of a discovery challenge with us rather than them,
Daniel
Computer Software, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Great metrics reporting
Love that it connects directly to Stripe to give us insights on new subscriptions, revenue expansion, and churn.
CONSInternally we report our numbers weekly, but Profitwell only has the option of monthly, so it's a bit of extra work for us.
Corey
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2017
Answers your questions at a glance
This app integrated simply with Stripe and immediately showed me data points like MRR and churn. It's a simple app that gives me the answers I need so I can get back to work.