All StaffCircle Reviews
1-25 of 170 Reviews
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Elaine
Online Media, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Great implementation experience
Its early days but we have had a really good implementation experience - thank you Charlotte! So far we love the product and its potential as an engagement, performance and development tool.
PROSPerformance management - integrates very well with our existing systems and provides opportunities for us to enhance these further. Employee engagement - enhances our previous "People Matters" newsletter by enabling dynamic information and feedback on the new People Matters feed Objective setting - enables clear line of sight from organisational to individual objectives. Allows setting and reviewing of objectives to be a real time process rather than, artificially, only at review time.
CONSHR Ops - lots of basics missing including inability for employee to review their contractual information, lack of basic attrition/headcount report and no confidential area for manager notes on employee. Org chart is basic and unable to use to drill down levels, unable to create editable templates in platform, no read and accept - work around is a bit clunky. Other areas too which we are told are on the roadmap.
Reason for choosing StaffCircle
Very taken with concept of tool leading with culture and performance to create an engaging user experience and being able to bespoke to our own processes so still felt familiar to our team.
Reasons for switching to StaffCircle
Look and feel was uninspiring, constant problems in use and reporting.
Joanne
Computer & Network Security, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed December 2023
Staff Circle for Finance Staff
Overall, the experience has been a positive one. The biggest problem we have is user engagement and getting staff to buy in and use the features of it.
PROSI like being able to see and give whole company updates easily. I also like being able to give rewards and see rewards that have been given to my team. I think it is a very useful tool for managing performance and kpi's and performing reviews.
CONSSo far I don't really have anything i dislike about staff circle. Although we do not use all the features currently.
Reasons for switching to StaffCircle
That system didn't have the functionality to meet our business needs.
Cliona
Primary/Secondary Education, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
3
Reviewed April 2024
Effective for tracking management meetings
It allows your direct reports to express areas of support required prior to the meeting which allows for the meeting to be better planned.
CONSIt could be more user friendly, some aspects are harder than needed to navigate.
Chanelle
Banking, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed December 2023
Staff Circle
Its ok, used better platforms that are easier to navigate especially for those that are neurodiverse
PROSLooks nice, buttons are easy to click on.
CONSDon't like the way overtime is logged, gets confusing and also doesn't show you in monetary value.
Reasons for switching to StaffCircle
For a better system that had more features
Lucy
Financial Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2023
Review of Staff Circle
Overall, the system is great and very detailed. It can do a lot more than other systems we have used in the past!
PROSThe communications section as it acts like a little social media page for the employees of the Society. It's a great way to keep informed of what is going on and it looks nice as well rather than just having everything emailed to you.
CONSThe communications from the system can sometimes be hit and miss.
Reasons for switching to StaffCircle
The system became outdated for us and wasn't suitable anymore.
Geraldine
Computer Software, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Full circle employee performance and engagement tool, perfect for agile, remote or hybrid businesses
Team are very professional, they adapt their processes according to how we work. The customer success team have been very patient and supportive - we don't have many resources dedicated to HR so they have given us very extensive training and onboarding. The buying experience was very positive, the sales team have a deep understanding of the product and their customers challenges so it was easy to be engaged in the process. I also found StaffCircle's content was especially useful in helping me research performance management and how the tools help to address different workforce challenges.
PROSHR time off is really easy and helps keep track of employees, especially when teams are remote. Communication tools are very targeted - segmenting audiences and channels is very sophisticated. Performance managed is well thought out, it is tailored to how ever you manage employees' performance so you don't have to change your processes to fit the software like a lot of other solutions.
CONSNothing not to like really, all of our users are very happy and we have not had any issues
Reason for choosing StaffCircle
More extensive tools, better UX, StaffCircle team
Lisa
Financial Services, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2023
General review
All good, god training provided too initially.
PROSsimple to use and accurate and precise, quick access.
CONSnot easy when there are 2 managers in one branch to access the same things.
Reasons for switching to StaffCircle
This was done by our HR department, so I had no involvement.
Katie
Food Production, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
New to staff circle
I liked the fact its user friendly. A lot of senior staff would not be very good with technology and when they use staff circle they find it very easy to use.
CONSthere is no mobile app for staff members to download. This means people without a laptop at home struggle to use this outside of work
Reasons for switching to StaffCircle
much more user friendly. However an app would make it so much better
Jack
Financial Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Staff circle
The ease navigating around the website. Being able to book annual leave is a very useful tool and there are no issues with it
CONSthere isnt really anything I dislike about it
Katherine
Verified reviewer
Fund-Raising, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2023
New to Staff Circle
I like that it connects all the team at Life as a lot of us work remotely. I like the celebration of success and recognition of service and effort that is regularly shared. Having a central point for all your administration documents and certificates is really useful and the time off calendar makes it easy to see how much leave you have and it's very straightforward to request leave.
CONSI haven't found anything that I don't really like yet.
Samantha
Information Technology and Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Staff Circle is a great Performance Tool
I cannot fault the service we have had with Staff Circle. Their implementation and oboarding is amazing! We are now moved over to the customer success team. You feel listened to and they have helped us every step of the way.
PROSThe Performance Management and Culture/Comms are great functions within Staff Circle. Our previous software was clunky. We had to use more than one tool to capture what we needed as a business
CONSIn some areas there are need for improvement but I like that Staff Circle are open to feedback and the platform is continuously improving!
Reason for choosing StaffCircle
Better overall functionality and price
Reasons for switching to StaffCircle
Limited functionality on performance and goal setting. The system was very clunky> Staff were not engaged
Vendor Response
Thank you for your lovely review, we continue to improve the performance management module further and ensure it is integrated with the employee culture and engagement features.
Replied July 2022
Ronald
Construction, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
StaffCircle
We started using StaffCircle with a view to it managing OKR,s. However it became clear that the value in this software for me was in the Hr and Communication sections. We use this Daily for holiday management, storing employee details. The most important feature for me is being able to push articles out to either our whole team or targeted groups, across multiple platforms. Our customer success manager has been fantastic. And is always available when we were ready to start implementing new features.
CONSAt times particularly at the implementation stage the layout wasn't as intuitive as it could be. This tends not to be in the sections that employees use but more in the sections that you use les often. This gets better the more you use it and find your way around.
Luke
Higher Education, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Staff Circle
If you have any issues, the staff circle team are always on hand to deliver swift support and guidance. The support that we get from the team is second to none
CONSThere have been occasional issues with the reporting lines. Also the report function is not always the most intuitive.
Liam
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Easy to use and spread important information
More than happy with the product and as a user
PROSSome of the best benefits of staff circle include its ease of use, its user friendly dashboards and features, and the great ability to communicate in a useful way across multiple departments.
CONSIts hard to pick any real cons of the service as it delivers everything we require from it as a service.
John
Civil Engineering, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Great tool for managing performance
Good product for any company wanting to improve and align their people - Staff circle has very good people to help configure and setup so you always feel supported. I have no hesitation in recommending them
PROSStaff circle is flexible and very configrable so you can have different teams with different permissions and access to relevant questions in the reviews. We can link peoples objectives to overall company goals or strategies which is really important. Also the skills assessments and skills gap analysis is very useful.
CONSit used to be quite complicated to use because its so configurable but they lauched a new search and menu system which is much easier and quicker to use now
Reason for choosing StaffCircle
The balance of flexibility, capability, price and good service meant it was the obvious choice for us for a performance management software tool
Maisie
Financial Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed December 2023
Great HR Platform
StaffCircle is a great communication tool for distributing news letters and information within the business. The ability to book holiday and create reviews works well.
CONSCan be a bit clunky when inputting overtime. Must be willing to spend time learning how the system works.
Katie
Higher Education, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
A useful tool, but with it's user issues
Very positive - it is a useful system and the support I have had from StaffCircle has been wonderful whenever I have had an issue.
PROSThere are lots of useful functions on StaffCircle that you can build around the needs of your role/organization. The analysis tools are particularly useful and everything is categorised clearly to find the information needed.
CONSThe platform could be more intuitive by automatically saving tasks as you go rather than needing to manually save/upload information to the platform. It would also be useful if we could amend/adjust the questions on reviews to make them more relevant to specific roles.
Dan
Telecommunications, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2023
It's all just.. there!
User functionality, very user friendly. Easy to access different pages and is attractive to look at. Holds a lot of useful resources making my day-to-day easier.
CONSI'd like to see an auto-save option rather than manual save.
Erin
Financial Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
One of the most seamless processes
As a small business it was really difficult to track anything centrally. Staff Circle has reduced the manual need for spreadsheets and contained all of our meaningful data in one easy to use platform. The reporting capability allows us to work in a slick and efficient manner without the need to hire a business analyst. Every member of the team that I've spoken to so far has been super friendly, easy to deal with and knowledgeable... I couldn't have asked for more.
PROSThe ability to customize the tool, branding and visuals are important to our end users. Easy to use, explain to others and adapt to our needs. This platform will grow with our business and that is so appealing. Great value for money, we're a small business and didn't have the capacity to invest hundreds of thousands of pounds.
CONSIf a Recruitment ATS system was already available, that would be exceptionally helpful but I've been made aware that a new release/upgrade is in the process of being rolled out.
Reason for choosing StaffCircle
Cost, functionality, personal recommendation.
claire
Banking, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2023
DBS Review
Really positive, great to be able to see everything in one place.
PROSPerformance review, Being able to see Gems, Easy holiday booking
CONSNot being able to view Payslip and it did take a while to get used to inputting new things
Lewis
Consumer Goods, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
FUNCTIONALITY
4
Reviewed December 2023
StaffCircle Review
Employee Awards Asset Management Communication Feeds
CONSNot being able to automate things without using a 3rd party software which costs a lot of money is an issue.
stephen
Automotive, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed December 2023
Easy, functional and useful.
The ease of use is the main reason I like to use it.
CONSI would prefer if there was an option to update holiday requests once made.
Anna
Financial Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed December 2023
Staff Circle
News Feed - Easy to use, clear and well presented. Keeps us up to date on everything going on at work.
CONSHoliday - It would be helpful to be able to see at a glace when others on your team have booked holiday. Overtime in Absence section - Not easy to use.
Gemma
Banking, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Easy to Use
Staff circle is a very easy and practical platform to use.
PROSIt is very easy to access and you get a email to say there has been an update. Its is simple to use.
CONSIf anything it would be nice to view job descriptions and pay.
David
Renewables & Environment, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2023
Review and recognition
Great, click the buttons and track where you are and the team
PROSEase of use, nice lay out, staff maanagment
CONSNothing, it all runs well Visually pleasing, easy to use, click the buttons that track progress