All ExpenseIn Reviews
1-18 of 18 Reviews
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Anonymous
201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Really helps track down expenses
It was helpful for me to submit expenses to my employer.
CONSIt could have been a tad bit easier to submit expenses. Overall though I am satisfied.
Vendor Response
Thank you very much for your feedback. We do appreciate you taking the time to review ExpenseIn and that you are satisfied with our expense software.
Replied February 2024
Gaynor
Medical Devices, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Brilliant time saver
Expenses were a very time consuming process, this has now been cut down considerably. We are also reclaiming 75% more VAT by being able to reject expenses more easily with no receipts or where VAT hasn't been claimed correctly. The VAT relaim on mileage claims has also made a considerable difference to us by adding fuel receipts to our mileage claims. All in all an excellent experience where we are saving money on all sides.
PROSThis is the easiest to use expenses software we came across when researching a new product to use. Practically no training was required by the end user which is the best selling point to any business as training time is down time. Set up was dealt with promptly by the Expensein team and any teething issues soon ironed out. Go live was smooth and ongoing use has been very straightforward. Reporting is great with all reports being available in formats that are useable and concise. We have used the facility to upload directly to Sage 200 which has meant that once the initial set up has been completed both on Sage and Expensein so that all fields match uploading of the expenses happens in minutes. Love the fact you can use as an APP, on a desktop and on a desktop version on the phone or tablet and swap between all of them instantly with everything saved. I have to recommend this product as a user friendly product at all levels.
CONSVia option not available for mileage claims - this is apparently in the pipeline but nothing available as yet. There are 'workarounds' but this option would be an advantage.
Reasons for switching to ExpenseIn
Their expenses section was an add-on to the HR services and very unstable for a number of months causing major problems for us. We changed for a more reliable and user friendly expense specific product.
Vendor Response
Dear Gaynor, Thank you very much for your feedback. We do appreciate you taking the time to review ExpenseIn and it's fantastic to read that you experience our software as a brilliant time saver.
Replied February 2024
Sinan
Hospitality, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Best Expenses App!
Simple & easy user interface. Integration with accounts software and corporate card company makes reconciling statements and importing transactions very simple saving precious time. Creating all the categories, projects, departments, custom reports etc... in the admin section is also easy to do.
CONSHonestly, nothing bad to say here! No negative feedback from our users.
Vendor Response
Thank you Sinan for your fantastic feedback! We're very happy to read that you and your users enjoy the benefits of our software.
Replied April 2024
Anonymous
201-500 employees
Used less than 12 months
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed December 2018
Decent product, I like Nexonia better
It works for logging your expenses and then getting reimbursed. That's about it though.
CONSI prefer other options in the way market better than are easier to use and have more features such as a mobile app that is simple and has more features. Such as Nexonia.
Vendor Response
Thank you very much for your feedback. We do appreciate you taking the time to review ExpenseIn.
Replied December 2018
Claire
Computer Software, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Happy New User
Excellent. One of our most difficult Directors wrote the following: Congrats on finding this system, actually makes expenses a little bit fun now. My God, did I just say that!
PROSEase of use and ability to upload receipts. Also, how it will match uploaded receipts to credit card statements.
CONSNot sure I can think of anything. It's been pretty easy to use and your helpdesk has been very good.
Reason for choosing ExpenseIn
Ease of use, cost and your sales team who were excellent.
Reasons for switching to ExpenseIn
Because neither system gave us the required functionality and ease of use we found with Expensein
Vendor Response
Hello Claire, Thank you so much for taking the time to leave us your excellent review. It's great to read that our system gives you the required functionality and ease of use which you were looking for.
Replied February 2024
Paul
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2016
Aprais September 2016
Easy to bring on board for our 10 users. Excellent support from Customer Services in helping us deal with part time users and initial currency work. Features still weak around non base currency claims, esp dealing with fact that exchange rates change through out an international trip and claims may have different rates based on this and / or the rate obtained when changing money.
PROSEase of Use, Mobile App
CONSFluctuating exchange rates are still not fully there and our Finance team need to adjust them before claims are up loaded into our Finance system.
Vendor Response
Hi Paul, thank you very much for taking the time to write this review. We are very proud of our customer service so we are delighted that you are happy with it. Thank you also for your feedback. We will take all of your comments on board. Many thanks, the ExpenseIn team.
Replied September 2016
Steve
Hospitality, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2016
Review - FFF
Great product. Has been very beneficial. Would be great to get the option to have reoccurring expenses (such as the expensein costs) and the ability to calculate fuel costs based on postcode to postcode calcs. Would be even better if we could pay through the portal instead of going through the bank.
PROSSimple to use, good app functionality.
CONSStill have to post payment through bank.
Vendor Response
Hi Steve, thank you very much for taking the time to write this review. So happy to hear that ExpenseIn has been beneficial for your company. Thank you also for your feedback. We agree that having the option to use reoccurring expenses would be great. This is why this function is in the pipeline and will be released very soon. Watch this space! Many thanks, the ExpenseIn team.
Replied September 2016
Sussie
Events Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Brilliant
I basically liked everything about this product! It is easy to use, and saved at least 50% of our team's time relating to expense filing. Importing to the accounting package was instant; reconciling the credit card was almost an automated process as the receipts uploaded automatically match with the imported statements!
CONSIf I have to pick one- it would be better if we can archive the completed projects so they don't show on the list visible to the finance user.
Vendor Response
Thank you for your kind words, Sussie. We're glad you're happy with our expense software and that it is saving your team so much time relating to expense filing.
Replied October 2023
Claire
Legal Services, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2024
So user friendly!
We are using both the expenses and the invoice module and it has really sped up our processes and given us more control over spend. The expense module is really easy to use and was quickly accepted throughout the firm. It has streamlines all our processes into one and we found it was really customisable so we could capture all the data we needed.
CONSOur expenses claims have increased as it's so easy to use!
Vendor Response
Thank you Claire for taking the time to leave us a review. We're really pleased that your users find our expense software so easy to use.
Replied April 2024
Carolyn
Investment Management, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Awesome product
We switched to ExpenseIn recently and have been delighted with the decision. From the initial sales call through to implementation and ongoing support we have been nothing other than impressed.
PROSEase of use is a big pro. It does everything we need. Support when you need it is superb.
CONSThere is nothing about it that we have found to dislike about it
Vendor Response
Thank you Carolyn for taking the time to leave us a review. We're happy to read that you're delighted with your switch to ExpenseIn.
Replied April 2024
Lewis
Hospital & Health Care, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Chickenshop Expense
really good experience overall - [sensitive content hidden] (account manager) was really helpful, and any issues have been resolved quickly and professionally
PROSIt was very easy to implement and set up. Took 3 x 1 hour sessions to properly implement, train and bring myself up to scratch. It has allowed more control across the expense process and is generally very easy to use for the team to pick it up and get running with it
CONSSome features where hard to find but overall the biggest issues we have found are user error and not that hard to overcome
Reason for choosing ExpenseIn
The alternative was too expensive, didn't offer the same level of control or flexibility it felt like the wrong option for the business currently
Vendor Response
Thank you Lewis for taking the time to leave us a review. We're glad that you and your team find our software easy to use.
Replied May 2024
Ian
Construction, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Easy to use Intelligent software
The team at Expensein have been excellent throughout. Requests were dealt with very quickly and efficiently with all changes we required delivered first time. A joy to work with.
PROSThe ease of onboarding was excellent. The team at Expensein made the process simple and straight forward. The app is simple and easy to use and has automated the process whilst massively improving our compliance and approval process. A brilliant app that is saving us time and money.
CONSI don't dislike anything about the app. Maybe over time I will have ideas for how it can be improved. If I do, this will be communicated to Expensein. I do wish Expensein was easier to find. We had searched for a few weeks before finding the app. Software developers we were working with couldn't find a solution either.
Reason for choosing ExpenseIn
We struggled to find a solution that met our requirements. As soon as we saw that Expensein met and exceeded those requirements, we stopped looking at other solutions.
Reasons for switching to ExpenseIn
Can only be used with Microsoft Dynamics NAV and we were moving away from this system
Vendor Response
Dear Ian, Thank you so much for taking time out of your day to leave us this amazing review! We are so pleased to hear that you find ExpenseIn simple and easy to use.
Replied March 2022
Lauren
Alternative Medicine, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2016
Excellent, easy-to-use app!
Our company decided to give ExpenseIn a try and even before the 30 day trial was over we knew it was right for us! The app is very user-friendly and can be customised to your needs... you create your own categories/fields for users to complete. Our monthly credit card recons now only take a fraction of the time! Customer service like this is something we have yet to experience elsewhere... super effecient and fast! Very happy customer :-)
PROSSimple and easy to use
CONSNothing negative to report :)
Vendor Response
Hi Lauren, thank you very much to taking the time to write this review. It means so much to us to hear that we are providing a service that you are happy with. We are so glad that you choose ExpenseIn for your expense management. Many thanks, the ExpenseIn team.
Replied September 2016
Catherine
Retail, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Easy to use
Very positive and user friendly software
PROSThis system has been really efficient in processing our expenses and it is easy to use as an administrator and as a user. No training has been necessary to any of the users as the invitation email explains everything. The customer service is very efficient and there is always someone available to help. It is also value for money.
CONSWe still have to make payments from our accounting system.
Vendor Response
Thank you very much Catherine for taking the time to leave us a review.
Replied February 2023
Paul
Information Technology and Services, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2016
Great expense management system
The mobile app makes it easy to store and upload my expenses on the go. A much more efficient way for me to sort my expenses when I travel with work. I don't like fiddly pieces of software and found this one to be very straightforward.
PROSI find the exporting tool very useful for printing all my expenses as a PDF. I use Xero for my accounting and I really like that I can export in a compatible format, saves a lot of hassle.
CONSCannot track distance on mileage in mobile app.
Vendor Response
Hi Paul, thank you very much for taking the time to write this review. We always love to hear our customer's perspective and are glad you are getting on so well with the software. With regard to tracking distance in the mobile app this is a functionality that we are working on and hope for it to be live soon. Many thanks, the ExpenseIn team.
Replied September 2016
Rebecca
Education Management, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2016
Very intuitive software
We use this software for the board of Governors and teachers at our preschool school. We were surprised at how quick it took to implement this software into our school. Both the governors and teachers got to grips with the software really quickly.
PROS-Customisable -Have used other software, found this to be the easiest system for what we need -Gave us a great discount as we are a charity -Good customer support
CONSHave not found any cons as of yet
Vendor Response
Hi Rebecca, thank you very much for taking the time to write this review. We are delighted to hear that the software is working so well for you. Our goal is to make our software as intuitive as possible so we are really pleased you have picked it up so quickly. Many thanks, the ExpenseIn team.
Replied September 2016
Rob
Transportation/Trucking/Railroad, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2016
Excellent customer service!
Had a few questions when I was setting up my account. Spoke to the customer support team and they were very helpful. Took me through setting up my account step by step. Whenever we have had any problems they have always been very efficient when helping us out.
PROSUK based customer service
CONSWould have been nice to have online tutorial videos
Vendor Response
Hi Rob, thank you very much for taking the time to write this review. We are glad to hear that our customer support was there to answer all your questions. We pride ourselves on our excellent customer support, so it really does mean a lot to hear that. With regards to the online tutorials, we will be uploading some very soon. Many thanks, the ExpenseIn team.
Replied September 2016
Nick
Mining & Metals, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2016
General Manager
Very flexible and easy to use. It does exactly what I need for our company. I would appreciate some more BI Graphs for expenses like donut charts, stacked charts and more options to represent expenditure.
PROSVery easy to use and quick to learn
CONSI dont have real Cons, it does most of what I need
Vendor Response
Hi Nick, thank you very much for taking the time to write this review. We are so happy to hear that you are finding it easy to use! Thank you for the feedback regarding the BI Graphs, we really appreciate hearing ways that we can improve our service to make it first class for our customers. Many thanks, the ExpenseIn team.
Replied September 2016