When we presented our needs in detail many times over, they agreed they could handle them in the end, they were unstable and unable to deliver.

However, we only used it to dispatch work to our mobile techs and that part worked seamless. The techs loved the simplicity of the software.

That didn't change the fact that FieldLocate is an inferior product with no real support.

If you look on their website and talk to them, they will sell you the world. The invoicing is pathetic on this software.

Their licensing practices -- with the annual commitment -- is unfriendly and unusual in the software licensing world, in my experience. Terrible overall experience.

Since then the support from FieldAware has virtually disappeared and 3Plenish have been close to useless.

I use this software on a daily basis for my job. After the recent set of updates it has improved it hugely.

They never delivered what was asked of them. When I tried to break the contract, because I was not receiving what was promised, the threatened to sue me.

It is goos and easy to use software. It help to organise operation.

It's easy to sort through the customers with the search feature, and the itemizer allows our techs to better organize our parts cost.

Customer service is not consistent on there advise. Setting up the software to track key customer information is difficult, and report design is very limited.

The technical help is immediate and effective.

They fix one problem with sync and another arises.

FieldAware has been an extremely stable and reliable platform for us, functioning without fail and providing good standard features. But I am particularly happy with the ability to customize fields.

FieldAware is visually easy to read, quick to dispatch and the setup and implementation is quick.

The road-map process for new feature requests can be vague at times.

Overall, fieldaware has been a great fit for our company.

The mobile app is very user friendly and works good. The price book is very easy to set up.

The software WHEN it works is good, adding photos into job sheets is easy and creating job sheets on the fly is good.

Ease of use, pictures, and operation. Dispatching was smooth and reports are good.

The inability to get Field Locate to  SYNCH with Quick Books is a major disappointment for our administrative staff and management. This very feature was a major part of my purchasing decision.

FieldAware makes it easy to manage field crews.

We wasted countless hours of payroll time and company resources to find out that there's absolutely no reason a company in our industry would use this software.

Then the company was bought by FieldAware and, I believe, FieldLocate lost most or all of the developers / software engineers that had built and understood the product.

Reporting is very limited, Customer service is quite bad.

Poor integration options. Not modeled to improve field performance in ways you might expect from typical service management software.

It doesn't work properly and the support is terrible.

The scheduler itself is really handy and a great way to keep an eye on who is where.

Outstanding- will help create the system specific to our business. Continuous Upgrading the system.

Job site history, pictures attached to each job, etc. Field Aware was absolutely the best choice among all the companies we spoke to- and the best R.O.I. than any others.

They are willing to help you and your business any way possible to make this product work for your company. The mobility of the product is the very best.

No default tax setting, and difficult to carry out some requests with the ipad version.

When we first implemented this program we discovered very quickly how limited this program is.

The software could be great if managed correctly but their back office team have no care about customer service.

To add insult to injury, 18 months after Freshbooks canceled and deleted my account, they charged my credit card for another year subscription.

Freshbooks should be facing fraud charges and or a Class Action lawsuit. I expect either very shortly in the future.

Ease of use and integration from pc to mobile. The fact that i could copy repetitive invoices and projects saved me a lot of time as well.

It’s very easy to use,excellent customer service and use also a great mobile app. I am really happy to have this software in my company.

Dishonest Culture - Horendous Customer Service - Terrible product STAY AWAY.

I love that i can send edit and track my business. The app on my phone is great but would like more of the same options as the desktop.

Software is easy to use, has the appropriate features and the support staff is outstanding.

Interface is hard and confusing to use. Not built for those without precision motor skills (forget it if you have any sort of impairment).

It shows you who is yet to give the payments and how much outstanding balance is remaining. The compatibility of FreshBooks is so good that it tells you the total profit and loss.

My experience was FreshBooks has been a phenomenal one. The interface is great and the presentation and look of the program is great as well.

Its easy  to use have a good customer servicehave good mobile apps designed so good and have attractive invoice templates.

I like that the software is great at keeping track of invoices. It's helpful for a freelancer.

It was a great beginners accounting software with an invoicing option that I made good use of. It was pretty intuitive and user friendly.

I like the fact that it makes me very serene about my numbers. This is not something I like doing so I recommend it.

The first thing is that the software is very easy to use, but the most important thing is that its functionality helps me save time and money.

It had been extremely simple to highlight and remove outsider applications since it made my experience superb to utilize this product.

Great for freelancers and small businesses. Free version is easy to use and when you upgrade to the paid version you get great features.

Great experience, easy to use. Customers like quotes and invoices and I like the ability to create them off my mobile device quickly and easily.

The downside of FreshBooks is that there is no possibility of merging contacts while duplicates are repeated when Freshbooks connects to another platform e.g. Hubspot.

It's does a wonderful job helping to keep track of all the outstanding bills of all of the clients that I have.

It is a great experience to manage our things with Freshbooks & it made our tasks more easier. Thanks team for the wonderful software.

So easy to set up and the customer service is awesome, they immediately helped me to fix issues.

What I love most is the standby customer service– it's really been helpful and effective.

Easy to use, it has integrations with PayPal among others. It has integrated time tracker and great support.

I also love how easy it is to maneuver through FreshBooks website. FreshBooks is also very affordable which makes it easy for me to focus on other details in my business.

There are a few features missing in the software compared to the other softwares.

It's been really great to get a quick glance whenever I log in of how many invoices I have outstanding and how much I'm billing clients throughout the year.

There are many integrations and excellent support that helps us with all issues.

The fact that the accounting software is one that helps in the smooth running of a business. It is very easy, secure and user friendly.

An excellent business tool and support. A great investment for smaller organizations.

I was frustrated when I was struggling to keep track of business. I didn't quite understand what I needed to do.

It's very cost effective. Good for small and mid-sized businesses who need a simple accounting alternative.

Ease of use is perfect and integrates easily on a website and setup is easy to setup and manage from one location.

There is so many features that any one at any level can use. The pricing options definitely made this a great purchase item to help my business.

I use it for invoicing, expenses, estimates, and tracking profits. The home UI is super fun to look at and easy to understand.

The personalization of contracts and some accounting errors are the example.

US Dollar

FieldAware by GPS Insight is a field service management software made specifically for businesses who have a mobile workforce and want to get organized, automated, and connected to their teams in way that simply cannot be done manually. With FieldAware software, you can get the job done faster, smarter, and safer and without all the headache of paperwork. 

No matter if you’re a small business, a franchise, or a larger enterprise company, we have you covered. FieldAware’s innovative design lets you customize features based on your unique needs and goals, to design a system that works just the way you need it to for your business requirements. 

FieldAware’s dynamic forms allows you to create customized forms that are a living document and can change in real-time depending on the data, pull in data from other sources, skip questions or add more to ensure work orders have relevant information, are accurate, and meet compliance. 

In the field and on the job, FieldAware by GPS Insight makes it easier to deliver better service to your customers and creates a positive work environment for employees. Your workforce can access job information from any mobile device and close jobs faster by creating invoices onsite. They can even generate custom-branded invoices to customers and hare them as PDF files, shareable links or via email. Your team can also complete job documentation like activity notes, service history, installed assets quickly and accurately with one-touch data collection. This eliminates cumbersome paperwork after each job and reduces customer disputes thanks to automatic documentation.

In the office, it gives dispatch and operations teams clear oversight into the field worker locations, job site, and work details to streamline field service workflow. You can assign work to the right tech, at the right time, at the right location, and with the resources they need every time. 

FieldAware by GPS Insight provides an at-a-glance view of your field teams with map-based scheduling, which improves service delivery for your customers and helps maintain high-quality standards. It prioritizes and assigns jobs quickly to simplify the dispatch process and increases first-time fix rates and closes more jobs on the first visit. 

Administrative tasks like invoicing, logging work orders, tracking inventory and ordering supplies can all be automated with FieldAware.

FieldAware helps management teams gain visibility and deep insight into business operations to better manage teams, identify revenue opportunities and grow and mature the business. It has built-in analytics to help spot trends and potential issues for fast action and decision support. It identifies areas of improvement with powerful reporting that offers transparency into day-to-day operations and creates a more connected business. It’s user-friendly and intuitive dashboard gives you a comprehensive view of your business in real-time for the most accurate status updates. 

And last but not least, GPS Insight provides a comprehensive onboarding process that guides you through the process of implementing the FieldAware without all the worry – we take care of that. Our technical staff provide a three-stage onboarding process including account set-up, data import, and comprehensive training. 

Because FieldAware by GPS Insight is a true application programming interface (API) platform, it can easily integrate with a variety of back-office systems like QuickBooks, NetSuite, and more. If you have a system that you need to pull data from, talk to us about integrating it with FieldAware.

You can count on GPS Insight to provide ongoing support. After your onboarded, we just don’t leave you there. You’ll have a dedicated point person, 24/7 access to our highly trained technical team, an extensive online knowledge base, and a comprehensive catalog of technical and user information. You never have to go it alone; we are there to support you for the long haul.


LongDescription

Real Time Analytics

Patient Records Management

Employee Management

Purchase Order Management

Work Order Creation

Status Tracking

Barcode/Ticket Scanning

Customizable Reports

Document Storage

Proposal Generation

Document Imaging

Activity Tracking

Equipment Management

Data Synchronization

IT Asset Management

Dispatch Management

Charting

Contract/License Management

Electronic Signature

Invoice Management

Timesheet Management

Gantt/Timeline View

Time Tracking by Client

Customer Accounts

Customer Database

Recurring Appointments

Resource Management

Job Management

Calendar Management

Customizable Fields

Barcode Recognition

Geographic Maps

Scheduling

Data Import/Export

Offline Access

Clock In/Out

Multi-Location

Self Service Portal

Service Call Management

Route Management

Technician Management

Project Time Tracking

Pesticide Usage Tracking

Mobile Access

Inventory Tracking

Service Reporting

Compliance Management

Performance Metrics

Routing

Service Catalog

Maintenance Management

Resource Scheduling

Client Portal

Preventive Maintenance

Forms Management

Service History

For HVAC Companies

Workflow Management

Project Tracking

Ticket Management

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Data Visualization

Automated Scheduling

Estimating

Work Order Management

Mobile App

Job Scheduling

Billing & Invoicing

Customer Management

Accounting Integration

Customizable Branding

Asset Lifecycle Management

Inventory Control

Commercial Properties

Contact Database

Employee Scheduling

Online Time Clock

Customizable Forms

Appointment Management

Payment Collection in the Field

Job Tracking

Client Management

Quotes/Estimates

Customer History

Change Order Management

Third-Party Integrations

Location Tracking

Appointment Scheduling

Maintenance Scheduling

Task Management

Document Management

Inventory Management

Minimum 20 users with a monthly subscription fee. Contact FieldAware for pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

11-50

51-200

201-500

501-1000

1000+

FieldAware

In Person

Live Online

Webinars

Documentation

Videos

FreshBooks takes billing out of your hands and puts it on autopilot. Set up automated invoicing, online payment options (ACH and Credit Card), and late payment reminders to get paid 2x faster. Next, boost team productivity with precise time tracking and collaborative project tools, so every minute, file, and conversation is tracked and logged.


FreshBooks is a web-based accounting solution that caters to small businesses. FreshBooks serves various industries, such as marketing, legal services and business consulting, trades and home services and information technology (IT).


Key features of FreshBooks include invoicing, expense tracking, time tracking, reporting and payments management. Users can brand their invoices, accept online payments and set auto payment reminders. Expenses can be tracked by attaching receipts to invoices, creating recurring expenses and taking snapshots of receipts.


Financial statuses can be viewed through profit and loss statements, tax summaries and expense reports. FreshBooks categorizes credit card transactions fees and provides a summary of all deposits on its dashboard. The system's time tracking module can extract unbilled project hours into invoices, record billable time and provide an analysis of time spent on projects.


FreshBooks can also be integrated with Paypal, MailChimp, Zenpayroll and Basecamp. 



FieldAware vs FreshBooks

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons