Freshbooks Software


 

Freshbooks is a web-based accounting solution that caters to small businesses. Freshbooks serves various industries, such as marketing, legal services and business consulting, trades and home services and information technology (IT).

Key features of Freshbooks include invoicing, expense tracking, time tracking, reporting and payments management. Users can brand their invoices, accept online payments and set auto payment reminders. Expenses can be tracked by attaching receipts to invoices, creating recurring expenses and taking snapshots of receipts.

Financial statuses can be viewed through profit and loss statements, tax summaries and expense reports. Freshbooks categorizes credit card transactions fees and provides a summary of all deposits on its dashboard. The system's time tracking module can extract unbilled project hours into invoices, record billable time and provide an analysis of time spent on projects.

Freshbooks can also be integrated with Paypal, MailChimp, Zenpayroll and Basecamp.

 

Freshbooks - Home page
 
  • Freshbooks - Home page
    Home page
  • Freshbooks - Invoicing
    Invoicing
  • Freshbooks - People
    People
  • Freshbooks - Expenses
    Expenses
  • Freshbooks - Import-export
    Import-export
  • Freshbooks - API
    API
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

1,772 Reviews of Freshbooks

 

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Software Advice Reviews (64)
More Reviews (1,708)

Showing 1-20 of 64

Andrew from North River Marketing
Specialty: Advertising
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Freshbooks Saved Me in Q1

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I love the ease of use Freshbooks offers. It was easy to connect and synchronize my accounts. Plus, it offered several integrations.

Cons

When compared to other options, there’s nothing that stands out (at least in my experience). I found the interface to be okay, but not spectacular.

Review Source
 
 

Juan from Derevo
Specialty: Software / Technology
Number of employees: 1 employee Employees number: 1 employee

May 2018

May 2018

The price was not convenient for me

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It was good to generate invoices for my clients and to integrate a payment option in a wordpress site that I have.

Cons

At the end I could get all the benefits that the tool offers and I ended up changing for an open source option instead. The price was not convenient for me.

Review Source
 
 

David from Hunter Vision
Specialty: Real Estate
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Easy to use, very basic functions.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Pros for Freshbooks is the ease of use! Very easy to get started, and not very complicated! Which is a huge plus!

Cons

Doesn't appear to have many "extras". I'd prefer it have a few more options for advanced users to help with more detailed accounting.

Review Source
 
 

Amber from Offsite Geek
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Easy and intuitive to use, lacking in time tracking

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Overall, I use this software every day and love it for all of my invoicing and expense tracking related to client work.

Pros

Clean and clear interface. Straight forward to use each day. Clean invoice templates for invoices, estimates and proposals

Cons

Time tracking is lacking. It's the least intuitive portion of the entire experience. The browser extension would be way nicer if it didn't log me out as often as it does.

Review Source
 
 

Fonnique from Frame Of Reference Ltd
Specialty: Media
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

This is an ok software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I was impressed with the interface of this software. it was accounting made simple for creatives. it provides a lot of ease for data entry. it also tracks outstanding payments very well.

Cons

this software however is not comprehensive enough for my business model. so if you have a lot of customizable services then this software might not be for you. it is just too basic for my business.

Review Source
 
 

Sam from ExtremeTix
Specialty: Advertising
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Great to keep up with your invoicing / accounting needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you're a small company or have a small team, let FreshBooks help you with your accounting needs!

Pros

Easy to learn, easy to create invoices, many other accounting related tools to choose from with your subscription.

Cons

They have raised their prices recently however, I think the software is worth their current price points.

Review Source
 
 

Renea from solid solutions today
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Freshbooks Is The Smart Tool For On The Go Entrepreneurs!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, I absolutely love Freshbooks. I have used it for years and have showed new people how awesome it is and how to use it effectively.

Pros

Three reasons way Freshbooks is the smart tool for on the go entrepreneurs are:
1. Freshbooks has the ability to convert an estimate to and invoice. This allows you to begin work on a project quickly.
2. It integrates with Stripe so you can literally accept global currency. Again, right from your phone.
3. Freshbooks is a time saver for accounting. I can track expenses right here. I don't have to use another app.

Cons

The only two things I would change is the ability for chat support from either a smart device or laptop would be great and better goal setting.

Review Source
 
 

Randy from Computer Software
Specialty: Marketing Services
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Freshbooks Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use. Easy account software for my buisness needs. Can be used on any device. Very nice product features like invoicing and reporting.

Cons

Reports are not that easy to understand especially when you are new to the world of performance charts.

Review Source
 
 

Havah from First Officer LLC
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

January 2018

January 2018

Freshbooks is a Must for Hourly Contractors

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

I love how time and expense tracking, invoicing, payment reminders, and payment processing are all included in one easy to use system. They recently rolled out an entirely new UI/UX which is still getting a few things ironed out, but is overall a great experience.

Cons

There are some minor features which would be nice to have that do not currently exist, such as being able to mark time as unbilled after you have marked it billed, and some visual customization.

Review Source
 
 

Luke from RhinoHub
Specialty: Marketing Services
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Happy with it. Used for Time Tracking and Invoicing

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Ease of use for tracking time
Easy to set up new projects
Timer to track time
Nice for keeping client data
Makes invoicing easy

Cons

Does not create a Project ID # for each project
Could have better reporting features for where time is spent
Overall would be happy to see some more reporting features

Review Source
 
 

Shane from Axis Mountain Technical
Specialty: Maintenance / Field Service
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Great bookkeeping app for small businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Great customer service, clean and simple App. Professional appearance to clients that add to small business credibility.

Cons

Needs more accounting features so users and stay with this system as they grow. I had to move to quickbooks to manage AR/AP and payroll.

Review Source
 
 

Peter from EDM Patners
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Freshbooks is easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Like time entry, invoicing and tracking. Great for T&M projects. Freshbooks also has good reporting.

Cons

Needs Fixed Fee Capability and tracking. Needs more project based tracking, but it is great for the size we are now.

Review Source
 
 

Melissa from Heritage Payment Solutions
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Love this product!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

I've really enjoyed Freshbooks, and if you are a smaller or single person business, then this software will be perfect for you!

Pros

- Invoicing feature is easy to use and looks great - Billable hours tracking that plugs into invoices - customizable with logos, colors, etc - dashboard gives you quick glance into your business

Cons

- could be better/ easier to collaborate with accountant for taxes - features could be outgrown if you are a smaller company

Review Source
 
 

Me rove from Acceleration Partners
Specialty: Consulting
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Perfect accounting tool for freelancers and small businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

- Very cost-effective
- Easy to use
- Professional invoicing templates that are easily customizable
- Easy reporting

Review Source
 
 

Justin from Non-profit organization
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

An intuitive, aesthetic, and efficient way to run a freelance business.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Freshbooks provides a concise, enjoyable interface to organize, issue, and receive financial documents (invoices, estimates, expense reports, etc.) all while providing helpful statistics that make running a business a piece of cake.

Cons

The tips and hints can be a little obtrusive and be confusing due to their weird sketchy style. A little more features would be nice for freelancers who don't yet have a lot of revenue.

Review Source
 
 

Sanjeev from damco solutions
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

Easily manage account detail.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

. It is customizable invoicing, easy to use. if we want help then we can find support content in videos that are up to date. We can say then it is a SAP implementation for small organization.

Cons

its doesn't support the bulk editing of the records. Every time I have to edit each record manually for same things.

Review Source
 
 

Bruce from L. Bruce Stout, Attorney at Law
Specialty: Legal
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Rediscovering FreshBooks after several years

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I had used FB several years ago (now called Classic). I liked that interface better, and it seems to have more options / flexibility than FreshBooks New. Admittedly, I need training. It is fairly easy to just start using. I hope I can find some of the settings / adjustments buried somewhere.

Pros

Customer service is great. A rep hopped to when I had a question about electronically importing time entries from other programs / files (csv). Unfortunately, FB doesn't currently have that capability (see Con below). The rep offered to, then timely completed, manual copy and paste of some 100 time entries from a csv file into my FB Account. Kudos!

Cons

No integration with either Toggl or TSheets. I had been using those programs for a month or so testing them, and wanted to import those entries into FB. No can do. Those timers seem more robust than the FB Timer. I'd like to use one of them then import into FB.
I haven't yet found a Windows app for the Timer. There is an iPhone Timer app. I guess the only way to run a timer when not connected to the 'Net is through the mobile app. It would be nice if the Timer function could be adjusted in 0.1 HR increments (there are "+" and "-" buttons that only increment on 15 minute intervals). Other products also automatically round time captured by the timer to the nearest increment. With FB, it appears that all rounding of time captured to the nearest 0.1 hour must be done manually. Ugh.

Review Source
 
 

Beckyjo from GB&C Properties
Specialty: Real Estate
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Great Support & Easy to Use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Easy to track expenses and client payments.

Pros

Very easy to use and the phone support is friendly and really professional. I started getting paid on time when I implemented online payments and automatic billing.

Cons

Not really an accounting system, but works well as a bookkeeping system. Good for small businesses but would not reccommend for real estate.

Review Source
 
 

Shannon from RO Investigation and Research
Specialty: Legal
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

A user-friendly and affordable software for my small business needs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

As a newer small business owner, I have found this software to be one of the most helpful out of all the software I use. It covers my expenses, invoices, projects, and clients with great ease. I love it!

Pros

Having never used accounting software previously, I was pleasantly surprised how easy it was to learn and use. The customer service is phenomenal during the times I have needed to call.

Cons

I don't like the newer version of their software, however it may have been that I was just so comfortable with the older version. They did let me revert back to the older version which I really appreciated.

Review Source
 
 

Beckyjo from Bean's Fresh Greens
Specialty: Food / Beverage
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Easy, Simple Bookkeeping for the Layman

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Perfect for small simple businesses. Easy to use and lots of great help by phone if you get stuck.

Pros

This is a very simple and easy to use program that works well for small service businesses. It is very easy to bill clients , track sales and past due invoices. When I implimented it I started getting paid on time and even early. It has an easy to track expense program and you can even bill your clients for expenses.

Cons

I use it for several businesses. It is least effective with real-estate. I had to have a separate account for each house and that was time consuming. It is more of a bookkeeping app than an accounting app. It lacks the ability to do a more in depth analysis.

Review Source
 
 
 
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Showing 1-20 of 1,708

Milagros from Fé y Alegría Venezuela

May 2018

May 2018

Administrative planning, invoices, expenses and profits

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Support

I used to worked with editors and usually going to presentations of books and selling of books for children, the software make me realize administrative planning

Pros

I was looking for software to keep my books on my business that is a children books writer. In this matter, the software needs to manage expenses for presentations, invoices for appearances and books, with Freshbooks I found easy software to use that I can work with. In addition, I can customize the expenses and the invoices I can present; also I can set up the bank account to affiliate with the software for my business.

Cons

The software is working really well and I don't find anything wrong with the software. All I would like reports and invoices have more customization facilities.

Review Source: Capterra
 

Pamela from Simplify Bizness
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Simple to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
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Pros

Freshbooks was our very first invoicing software. It is simple to use. The best part for us, it is easy to work with contractors. When contractors bill us using Freshbooks, it is easy to track and pay the invoice. It is also easy to track when a client opens our invoice.

Cons

It's a great invoicing software but lacks many of the features of a full accounting program.

Review Source: Capterra
 


May 2018

May 2018

Easy to use, I can even invoice clients from the app on my phone!

Ease-of-use

Functionality

Product Quality

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Value for Money

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Ease of use and incredible flexibility.

Pros

Being able to take care of all of my business right from my phone app is outstanding. It's simple and easy and enables me so much freedom.

Cons

The latest update is a little dodgy, everything seems to be taking forever right now. But, as with all updates, I'm sure the bugs will shake out soon enough.

Review Source: Capterra
 

Lurdina from INIA-CENIAP

May 2018

May 2018

It is an online tool designed for small entrepreneurs to handle accounting without having to be expe

Ease-of-use

Functionality

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Making accounting tasks easy, as well as quick and safe and its excellent customer service at a low price, justifies the awards won. I highly recommend it

Pros

It offers a wide range of accounting tasks that can be performed instantly, allows better control as we can synchronize with a bank account to automatically track expenses and accounts receivable, offers excellent customer service, ease of use and Best accounting application for iOS and Android devices.

Cons

FreshBooks does not allow estimates of quarterly tax payments, so you must calculate them by hand or use a different program, your subscriptions range from 10 to 40 dollars per month but the basic subscription only allows users to save five clients, this results a great limitation.

Review Source: Capterra
 

Kelsey from 3CRE

May 2018

May 2018

This product is very user friendly and makes boring parts of business quick and pain free.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
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Value
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Pros

It is easy to understand and not a big learning process to switch to this product for use on the work place.

Cons

Phone capabilities could be improved as far as view and ease of navigation when not at home. Not a big downfall at all.

Review Source: Capterra
 

Daniel from Hobden real estate team

May 2018

May 2018

Liked the features but couldn't seem to make it work for my business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Functionality
Functionality
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Quality
Value for Money
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Pros

It seems to have a lot of great functions available and I imagine would be very quick and easy to use if you give it some time

Cons

I had a hard time figuring out how to use it for my real estate accounting. Found myself not bothering to enter items

Review Source: Capterra
 


May 2018

May 2018

It is an accounting software that makes running of small business easy,convenient, fast and secure.

Ease-of-use

Functionality

Product Quality

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Ease-of-use
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This is a suitable software designed with simplicity in mind for small business owners and self-employed professionals. It helps facilitate easy running of the business, fast and secure.

Pros

It is a software that is designed to make accounting and invoicing simple, fast and secure. Also helps most businesses to save time and look more professional.

Cons

It can get affected by hackers/bloggers who might interfere with the eligibility of the information provided on the system and most online payments can be easily forged and thus cause poor record entry.

Review Source: Capterra
 

Aaron from Aaron Pritz & Associates

May 2018

May 2018

Great tool for my boutique consulting company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
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Pros

Very user friendly. This tool takes the routine hassle out of statements of work, proposals and invoices. It is very repeatable and efficient.

Cons

I have not yet seen any major flaws. I would like a little bit more flexibility into format and the ability to provide tables or complex data into the client deliverables

Review Source: Capterra
 

Liz from EasyProjects.net
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Great software to manager Freelance billing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
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Pros

Easy to use and set up
Unique link to your company
Stores receipts
Easy to export tax information every quarter

Cons

Price increases quite a bit
Sometimes invoice emails get caught in spam
Can import data to Turbo tax

Review Source: Capterra
 

Reinaldo from Universidad de Oriente (VE)
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Very good, since it offers accounting solutions, ideal for small business managers.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Value
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Pros

FreshBooks is an excellent tool that can give you the possibility to visualize the works for each client. It allows adding contacts to customers, employees and employees can collaborate with outgoing invoices this helps us save time. I really like how easy it is to keep track of expenses, payments and invoices. It also lets me know when customers see the invoice. Freshbooks facilitates accounting and does not allow finding solutions to problems that are presented to small business owners, and this is an advantage for us with creative brains that are not traditionally logical. It is extremely good to be able to use FreshBooks from a computer, cell phone or tablet, this allows us to better manage the application. All this has a wonderful FreshBooks application!!.

Cons

They are the errors that they present but in the end they are the errors that have been corrected to improve the application. One of the things I do not like is in areas where it is difficult to connect to the Internet is not so useful that Solo only works with an internet connection. The program does not allow a large number of clients, this means that it is not ideal for businesses that have many clients. It does not have handling for the inventory therefore it is not recommended for the companies that dedicate themselves to sell products.

Review Source: Capterra
 

Gabriel from Felizviaje.com

May 2018

May 2018

Excellent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Excellent

Pros

It is a financial software that is made for small businesses and bring their accounting is good and reliable for its use. I recommend it for all users who want to use it

Cons

no problem with the software because you have to know how to handle it and you will see good results the truth that it has nothing negative

Review Source: Capterra
 

Jacqueline from Mercantil Seguros
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2018

May 2018

I easily organize my accounting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
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Customer billing is up to date

Pros

Freshbook is a friendly tool that follows the billing issued to our customers and also allows us to track our expenses, is synchronized with our bank account, so there is no possibility of error. Freshbooks allows users who are not experienced in the area of accounting, to be able to take excellent and professional control of their finances, just as the best accountant would.

Cons

The monthly cost is a bit expensive, on the other hand I would like that this tool could include an option to load an inventory of products and track it, as it is done with invoices.

Review Source: Capterra
 

Robin from O2b Global Travel

May 2018

May 2018

It was easy to use but needs to have more customization feature.

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Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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It got me started with using a carm program.

Pros

I did not need a manual to figure out how to use it. The ease of using the software was a great plus.

Cons

I would like to see more features and custom fields to fit individual customer needs without raising the price.

Review Source: Capterra
 

Jess from Manifest Everyday

May 2018

May 2018

Easy to use, intuitive UI and attractive invoices

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

What I really liked about Freshbooks: It's pretty easy to use and intuitive, they have exceptional customer support, they have a mobile app, a decent amount of integrations and their invoices are attractive looking.

Cons

What I wasn't impressed with about Freshbooks: The features are limited and you can only do single-entry accounting. And because of these limitations I think the price is too high.

I was a big fan of the classic Freshbooks software and found it disappointing when they changed things and the updates for the older version weren't really there anymore. On the plus side you can still use the older version still though so. If you're not used to the classic version you should be fine with not having to deal with this change. The new Freshbooks is clean and intuitive and will definitely get the job done for any smaller businesses or solopreneurs.

I wouldn't really recommend Freshbooks though. I hate that there isn't double-entry and find the limited amount of reporting options to be a huge pain. So if you need a full accounting software, Freshbooks won't be a great option for you.

Review Source: Capterra
 

Kainat from Edusson
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2018

May 2018

Minimizes the workload

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Pros

Integrating advanced technologies such as cloud with traditional business tools is a great way to optimize time and cost.

Cons

I felt that its a little bit over priced for small scale businesses which is a con as it is popular among them.

Review Source: Capterra
 


May 2018

May 2018

slick basic accounting software for small biz

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Pros

super easy user interface for taking care of expenses, invoicing and related issues. love that it's cloud based.

Cons

a little pricey when my business was just starting out and i had no clients. however, it's no big deal when you start getting remittances

Review Source: Capterra
 


May 2018

May 2018

I use Freshbooks for Invoicing and keeping track of my Expenses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Freshbooks is really easy to use and their user interface is simple and intuitive. The process of sending out an invoice has been incredibly simple and following up with prospects and clients is always simple to do. I like that I can send hard copies as well.

Cons

Their customer support is very limited and hard to get a hold of. I've run into a few problems, where more or less, I was told to figure it out myself. Not a huge fan of that.

Review Source: Capterra
 

Hemant from Ciena India Pvt. Ltd.
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2018

May 2018

It is a good account software

Ease-of-use

Functionality

Product Quality

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Pros

Multiple good options are available e.g. import, good information in reports. It is having a friendly user interface. Very flexible invoice - and expense-management.

Cons

Didn't find the time tracking and looks too basic. Overall the quality is good. I'd recommend this software

Review Source: Capterra
 

Jacob from PromptCloud
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Accounting management has never been this easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support
Pros

The vast array of features and functionalities presented in a reasonably easy to reach way. Freshbooks makes accounting simpler!

Cons

There are certain glitches which appear once in a while and messes up certain invoices. This makes a big deal of issues with clients and this isn't a good thing at all. The team should work on fixing them.

Review Source: Capterra
 

Julie from Bank of the Philippine Islands (BPI)

May 2018

May 2018

Makes our accounting and invoicing to clients way easier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Freshbooks allows us to fully engage our accounting, auditing and invoicing power all in one dashboard. And that is something that we desperately need, because efficiency in our workspace is highly valued.

Pros

I like how it has built in invoicing and readily export everything to a spreadsheet for easy balancing and book monitoring. I like that it goes readily with an iOS app so we can use it on the go.

Cons

More integrations with payment methods. They probably could expand to direct point of sale and other payment methods. But beyond from that, I have nothing bad to say against Freshbooks.

Review Source: Capterra
 
 
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