Freshbooks is a web-based accounting solution that caters to small businesses. Freshbooks serves various industries, such as marketing, legal services and business consulting, trades and home services and information technology (IT).

Key features of Freshbooks include invoicing, expense tracking, time tracking, reporting and payments management. Users can brand their invoices, accept online payments and set auto payment reminders. Expenses can be tracked by attaching receipts to invoices, creating recurring expenses and taking snapshots of receipts.

Financial statuses can be viewed through profit and loss statements, tax summaries and expense reports. Freshbooks categorizes credit card transactions fees and provides a summary of all deposits on its dashboard. The system's time tracking module can extract unbilled project hours into invoices, record billable time and provide an analysis of time spent on projects.

Freshbooks can also be integrated with Paypal, MailChimp, Zenpayroll and Basecamp.

Home page
Home page

Home page

Invoicing

Invoicing

People

People

Expenses

Expenses

Import-export

Import-export

API

API

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10



2,250 Reviews of Freshbooks

Overall rating

4.5 / 5 stars

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Lukas from LDA Social

Number of employees:  1 employee

Ease-of-use

Functionality

November 2018

Lack of multi currency functions

Pros

The simplicity of use and the looks of the interface

Cons

The lack of muli currency functions. You can only use it if you have a country limited business

Review Source: Capterra

Response: FreshBooks, Freshbooks

November 2018

Hey Lukas, thank you for taking the time to write this review of FreshBooks. FreshBooks does have the ability to support multi-currency features like invoices or expenses. This means you can set a base currency for where your business is located, but if you invoice clients internationally or travel for your business you can record your expenses and invoices accurately. You may have been using the classic FreshBooks (as opposed to the new) which doesn't have multi currency expense tracking. If you would like to see how this works in FreshBooks, feel free to create a free trial of the new FreshBooks at https://www.freshbooks.com, give us a call at 1-866-303-6061 Monday through Friday, 8am-8pm EST or email us at support@freshbooks.com. ^DM

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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Freshbooks Review

I've been using FreshBooks for the last 4 years for my personal needs and not planning to switch to anything else.

Pros

I use it to keep all my invoices in one place, structured and organized. It has the minimum/ right features to meet my needs.

Cons

Probably UX is a bit outdated which could be improved. Still I am not using it for anything complex so it doesn't effect my productivity.

Review Source: Capterra

NIki from HPM

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

FreshBooks

Very good experience!

Pros

It is idiot proof and very user friendly.

Cons

There was nothing I didn't like about this product.

Review Source: Capterra

Diamond from Kinder care

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Review

Pros

I am an avid book reader. Any app that allows me to download free books without any hassle is great to and for me !

Cons

There is nothing I do not like about this software!

Review Source: Capterra
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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Easy to use, love the new look

Overall, I think Freshbooks might be the one to beat, especially in terms of invoicing, tracking time and of course keeping track of expences. I'm really happy to have made the switch to FreshBooks.

Pros

The new update from FreshBooks is great, I love the user interface and menu options, it's so easy to use. The time-tracking tool is also really handy.

Cons

The update/overhaul took a while, but it's now looking really good.

Review Source: Capterra

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Very useful app

Pros

This app is very wonderful who want to study during travel as it had lots of books which is very useful.

Cons

Expensive and had many books which we have to buy individually and is very expensive for users like me.

Review Source: GetApp
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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Long processing times

Pros

I like the ease of use of the platform and the automations involved with it

Cons

ultimately it was the customer service that was lacking and the little bugs that we kept hitting. In general they had longer processing times for invoices being paid my ACH and we have moved on to another provider. Need to tighten up their cs because I was constantly being passed around from one rep to another

Review Source: Capterra

Arun from Letsservice

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

FreshBook Review

Pros

one of the good product which we have used till now

Cons

not so much user friendly but still easy to use

Review Source: Capterra

Marvell from Giftechs

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Awesome Accounting Software

Pros

I've used this software for computing most of my records and the experience so far has been amazing due to it's ease of use! It's a great software which I can recommend to everyone.

Cons

The customer support should try and be a bit more responsive, though they are still trying.

Review Source: Capterra
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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Freshbooks, helps you account for your transactions as a small business

The different invoice templates allowed us to pick and the choose the correct solution in terms of invoice design for our company

Pros

Besides the invoicing templates, it is a simple straight forward package that is usable by a small business. The expense categories are simople enough for non accountants to work with

Cons

The use of single entry accounting which Freshbooks uses may lead to the business outgrowing the accounting package. That is a fear we have.

Review Source: Capterra

milla from Colsanitas

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

organization and efficiency

fantastic and fluid

Pros


It is very simple, it facilitates the work, its interface is very well designed and its level of organization is excellent with the bills and the expenses. I can also access it from any device

Cons


its price
it's high is the only detail.

Review Source: Capterra
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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

FreshBooks is one of the best cloud-based accounting software.

FreshBooks is one of the best & easy cloud-based accounting software. Front-end and back-end of this software is to Easy an Responsive. Starting plan of this software is very cheap. Overall a useful tool.

Pros

Admin area of this software is to Easy an Responsive. Starting plan of this software is very less for recurring billing up to 5 clients.

Cons

Sometimes this software can be slow to load certain pages. but overall OK.

Review Source: Capterra
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Verified Reviewer

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Simple UI and easy to work with

Pros

If you are looking for a software that has strong invoicing & billing features, time tracking & client management tools, and minimum bookkeeping and accounting functions, then this the software to go for. That been said it also comes with attractive templates and one of the well designed UI which is easy to use.

Cons

This software does not have double-entry accounting system, and the software is expensive compared to its competitors who offer more features.

Review Source: Capterra

Stevi from The Barn Owl Workshop

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Excellent Program

Pros

I love the ease of the program and all the features.

Cons

I don't dislike anything about the program

Review Source: Capterra

Charles from Ethnic Heritage Centre

Number of employees:  2-10 employees

Ease-of-use

Functionality

November 2018

Ease of use

Pros

Simple yet effective accounting solutions provider.

Cons

A more responsive customer care would be appreciated.

Review Source: Capterra
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Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Functionality

November 2018

Easy to use

Pros

Like I subjected, it's easy to use. it has an awesome invoice of templates plus it's well designed UI

Cons

One problem I have with this is it's cost... Its monthly payments is expensive.... It's features are also limited

Review Source: Capterra
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Verified Reviewer

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

The best

FreshBooks is amazing to use.Its reliable and fast ,am a consultant so tracking projects really helps.

Pros

Its the best in the tracking service
Excellent in online invoicing

Cons

It lacks inventory tracking
It lacks functionality that larger

Review Source: Capterra

Bijoy Bhaskar from education

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

It's best on for cloud based small business accounting software.

I love how the design functionality and platform.

Pros

I like most is the cloud so you can securely Access it

Cons

I like invoice, track Time, manage receipts,expenses.

Review Source: Capterra

Cecilia from Samburu Girls Foundation

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Great tool for accounting and billing

It helps us do bookkeeping and accounting tasks conveniently. It as well enables us accept online payments through credit cards. Has an excellent customer service that helps resolve any issues you might face when using it.

Pros

We normally use FreshBooks to invoice the people we offer services to raise some cash for our project beneficiaries. We are able to account for the materials, labor and time we spend on products or services. I don't have to worry about manually creating invoices regularly because the invoices recur and I automatically bill them. It saves a lot of time.

Cons

It is somewhat expensive. It is for single-entry accounting only which becomes more evident as more accounts are created.

Review Source: Capterra

Todd from Long Island Engineering LLC

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

November 2018

A Fresh look at accounting

Pros

Easy of Use. This software is soo easy to use. Makes great accounting simple

Cons

Software does not have ability to track inventory.

Review Source: Capterra

Displaying 1 - 20 of 2,250 reviews