About Graphus

Graphus is a cloud-based anti-phishing and email security solution, designed to help enterprises facilitate protection against credential theft, identity spoofing, malware, ransomware, brand impersonation, account takeover and various attcks. Graphus enables IT managers to create profiles by examining employees’ professional relationships and communication frequency. The dashboard allows administrators to monitor unsafe mails and calculate the number of reported users, protected inboxes, and processed emails. It lets professionals scan message content and attachments for irregularities and identify the effectiveness of security, level of risks, or attack types. With its EmployeeShield functionality, users can receive warning alerts on suspicious emails, report threat...
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Graphus User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4

Functionality

4

Showing 1 - 5 of 26 reviews

Morrelle

Verified reviewer

Company size: 2-10 employees

Industry: Information Technology and Services

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2022

Great Product

We like it, it check boxes what we need.

Pros

The banners are hard to miss and the filtering is AI based which means we don’t have to train the software.

Cons

Feels clunky and the setup takes too long.

Reasons for choosing Graphus

My account manager is very good, [SENSITIVE CONTENT].

Reasons for switching to Graphus

Migrating to a new solution with a new company. Our account manager is the best, [SENSITIVE CONTENT].

Steve

Company size: 11-50 employees

Industry: Computer & Network Security

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

January 2022

Powerful yet simple to deploy and use.

Great experience so far and looking forward to the new features coming soon.

Pros

Simple to deploy and easy to manage. Management is straight forward and not cluttered with unnecessary options. Portal makes it very easy to analyze suspicious emails. The Employee Shield feature along with user training is the perfect combination for much greater email security.

Cons

Biggest problem was lack of admin notification options for email alerts. This however is being addressed in the new updates.

Reasons for choosing Graphus

Graphus was much easier to manager and doesn't require creating polices for everything.

Reasons for switching to Graphus

Wanted much greater protection against phishing attacks.

Philip

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
1

Functionality

out of 5

November 2021

Doesn't work as advertised

Thumbs down

Pros

flags outside email [but that's not saying much - I could just as easily have made a dumb script/rule]

Cons

For something that is supposed to 'learn' it doesn't do a very good job of it. Even when I report a [safe] email address as 'safe' it continues to flag the address as suspect

Matt

Company size: 2-10 employees

Industry: Information Technology and Services

Time used: Less than 12 months

Review Source: Capterra

4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

May 2021

A value added product

Pros

The integration and setup is pretty seamless. The fact that we integrate with other Kaseya products, our customers are shared among our account, essentially it’s a flip of the switch to enable a customer vs manually entering 1x1.

Cons

There isn’t much that we “least like”. The UI is decent but limited for administrators. I am hoping that a more up to date UI and some addition admin functionality will come soon.

Reasons for choosing Graphus

We run a multilayered solution. Graphus is not the only solution we utilize in our solution offering - however it enhances it. There are items that Graphus doesn’t detect and alert on, that our other products do, and vice versa. Everything plays well and nice together.

Reasons for switching to Graphus

We signed up for iron scales and some basic functionality wasn’t available and the UI was pretty dated.

Anonymous

Company size: 11-50 employees

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

January 2022

Trust Graphus!!

Very positive overall experience.

Pros

the product is really user friendly and easy ot use. innovative and effective!

Cons

can surely be improved, dut i didn't find in it a specific bad-spot.

Reasons for choosing Graphus

we use both, for different customers' categories and needs.

Reasons for switching to Graphus

a few too many problems with technical support and issues.

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