Omnify vs Ovatu

RATING:

4.4

(91)

Omnify has 91 reviews and a rating of 4.42 / 5 stars vs Ovatu which has 140 reviews and a rating of 4.84 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (91)
4.8 (140)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
May 16, 2023
February 15, 2023
Pros/Cons
  • Pros

  • I like the easy of use of the product. The end user experience is very simple and easy to interface.
  • The Interface is nice and clean, the learning curve on how to use it is short, the billing side and front desk check in is great as well.
  • Cons

  • After the basic set up is done, advance settings can be quit confusing.
  • There are a few areas in the cart checkout areas where the user experience can get a little confusing for customers if booking classes / classpacks has any specific details.
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  • Pros

  • Its easy to use and does everything-the online booking facility is great.
  • The ability to customize it in so many ways. We have a Laser Tag attraction that we needed to take reservations for in order to follow safety procedures due to Covid.
  • Cons

  • Not much possibly too long numbers when buying vouchers I find adding treatments sometimes confusing for me we could have a choice of background or seasonal i.e. Christmas Easter summer etc.
  • So far* inability to integrate with Square. I prefer it to Stripe, which does the job in the intervening period, and I've been advised that Square may be in the works.
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Pricing Range
$
$
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$
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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos