All Hyperproof Reviews
1-25 of 38 Reviews
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Daniel
Verified reviewer
Retail, 10,000+ employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Hyperproof Taking on the Old Gaurd
Hyperproofs tech is on par with their competitors, but more importantly, their support is top-shelf.
CONSReally didn't run into any stumbling blocks yet, but will update my review if something arises.
Reason for choosing Hyperproof
The team at Hyperproof was the selling factor.
Reasons for switching to Hyperproof
To find something easier to use for my team.
David
Information Technology and Services, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
A Compliance Operations platform that scales with ease
My overall experience with Hyperproof has been great. The product is very easy to use. The UI design is intuitive. Best of all is their customer support team, they really go out of their way for their customers.
PROSWhat I like most about Hyperproof is that we are able to add new security standards/frameworks to our ever expanding scope and utilize the Jumpstart feature to instantly map our existing proof to satisfy those new requirements. Adding additional standards/frameworks has never been easier.
CONSWhere Hyperproof fell short in relation to its competitors is in the area of initial cloud integrations. Since the product prides itself on automating evidence collection, I expected more SaaS integrations for automation purposes. However, over the last year, I have seen vast improvements in this area.
Reason for choosing Hyperproof
Jira integration was a top priority for us. We needed a product that could be integrated with both Jira Cloud and Jira Datacenter simultaneously. We wanted to ensure that when collecting evidence from product teams, we did not alter their workflows.
Alex
Information Services, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Hyperproof review Alex Simonin
Really good, customer support has been second to none. Best support I have gotten to date in any tool roll out.
PROSReally easy to deploy and start using. No coding or complicated config required.Customer support was amazing. [sensitive content hidden] was amazing at bringing us through all the features and really ensuring we understood their use and applicability. She has set us up for success.
CONSI wish reports and dashboards were more customizable. This would allow more effective reporting closer t the hyperproof tool. Right now I export info and create my own visuals.
Reason for choosing Hyperproof
$$
Allison
Marketing and Advertising, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
Great experience with Hyperproof
With Hyperproof, we were able to consolidate all of our individual GRC functions into one central location.
PROSOf all the solutions we demoed, Hyperproof's solution felt to be the most complete and easy to integrate with our existing tech stack. The tool itself was simple and logically set up, and it checked off all of the requirements that we were looking for. The Hyperproof team was incredibly professional and assisted us throughout the entire implementation, constantly making themselves available to answer any questions we had.
CONSWhile I wouldn't call their vendor management module incomplete, there are some features we wish their module had that we had seen with their competitors. Enhanced customization related to vendor risk scoring would help us better tailor our vendor risk function to our needs. Additionally, it would be incredibly helpful to be able to set a 'due' date within Hyperproof for the vendor questionnaire and then automate reminders through Hyperproof.
Reason for choosing Hyperproof
Overall, Hyperproof was the strongest and most complete tool that we demoed. While the Hyperproof team makes it clear that progress is still being made and new features for the tool are constantly being rolled out, we didn't feel like we were sacrificing anything on our 'wish list' when we selected them. Additionally, it was agreed upon by our entire team that Hyperproof had the best UI out of each tool that we demoed.
Mason
Computer Software, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
HyperProof - Easy to spin up and track compliance!
It has changed the way we track compliance (for the better) and automated the way we conduct audits. We have saved so much time with uploading our audits into HyperProof and directly giving our auditors access.
PROSThe ability to set up programs with all requirements and controls included. The platform is super easy to use compared to many GRC type platforms on the market. I love that this tool was also designed with auditors in mind, and our external auditors were able to use it well and it streamlined our audit.
CONSA tool like this needs to integrate with all applications at your business and the HyperProof team needs to prioritize adding new HyperSyncs and LiveSyncs rapidly. It already integrates well with the big players, but doesn't cover many applications still
Reason for choosing Hyperproof
Cost savings and the ease of use of Hyperproof
Reasons for switching to Hyperproof
OneTrust is way too manual
Enrico
Verified reviewer
Information Technology and Services, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2021
Hyperproof: Simplify continual compliance management and improve collaboration between teams
Hyperproof has allowed us to create a single repository of controls, evidence, and contacts that can be connected to and managed across multiple compliance frameworks.
PROSThe ability to manage controls at a team/product/owner level has drastically reduced the number of controls that need to be managed across multiple compliance programs. In addition, feedback that we provide to Hyperproof on feature requests often gets delivered in future releases.
CONSThere is a certain limit of customization available on the platform as functionality and features developed are provided to all customers. However, Hyperproof continues to provide and update alternative workflows for customer specific use cases that cannot be completed satisfied by general functionality at the time of the request.
Reason for choosing Hyperproof
Ease of use, exceptional customer support, and alignment with the overall vision Hyperproof has for optimizing continued compliance activities through process automation.
Anonymous
51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Great System and Great People
The overall experience has been very encouraging. Not all vendors keep every promise they make, but Hyperproof has not let us down yet.
PROSThe people, from sales through implementation, training, and support, are top notch. I have not had a disappointing experience with them yet.
CONSThere is little to complain about, but if I must, then I suppose the reporting is a bit lacking. I am aware that they are actively developing better solutions, but at this time it could be better.
Reason for choosing Hyperproof
Best value - lowest cost, plus feature completeness.
Reasons for switching to Hyperproof
KnowBe4 discontinued their KCM platform, which was our previous GRC system.
Matt
Information Technology and Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Hyperproof leads the way!
Hyperproof is amazing. They are customer oriented and have never taken more than 5 minutes to respond to our shared slack channel. They are constantly looking for ways in which to make the customers journey is easy as possible.
PROSThe ease of use and how quickly I was able to navigate the application. It feels very natural from a user interface perspective. Additionally, the Hyperproof team has quickly created state of the art NIST frameworks to include CMMC and NIST 800-171 that really helps our organization.
CONSThere are some areas that can be improved specifically around their Hypersync integration with FedRAMP level products i.e. GovCloud, Azure for Government, etc.
Reason for choosing Hyperproof
Because they have a superior product after reviewing the demo's/trials. It feels much more thought out rather than just a document repository with a user interface.
Ahsen
Computer & Network Security, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Hyperproof is an excellent partner in the Compliance journey
Simple to customize to our needs. Very comprehensive customer success and support. Customer needs are frequently addressed through constant introduction of new functionality.
PROSHyperProof has been a solid partner through their product offerings and excellent support in helping us mature our compliance programs.
CONSWe would like to see more emphasis on Product Compliance capabilities.
Reason for choosing Hyperproof
Ease of use and product capabilities. Simple to customize to our needs.
Cory
Chemicals, 1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Hyperproof has taken our risk program to the next level
Hyperproof is very user-friendly. After a quick demo, I had the gist of the tool. Once we purchased, our onboarding team quickly assisted with getting us set up for success. We now can automate risk reviews, vendor reviews, and also help streamline our ISO audit processes.
CONSI can't find anything I don't like at the moment. If something was missing or new functionality was desired, the team quickly helped place a request for improvement.
Glyn
Computer Software, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Hyperproof for SOC2
Hyperproof and its people have been responsive and engaging throughout our journey.
PROSHyperproof gave us the scaffolding to build a bespoke SOC2 control set.
CONSTemplated policies and procedures would be useful to help build a programme in a greenfield environment.
Reason for choosing Hyperproof
Flexible and right balance of example controls to flexibility.
Michael
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Hyperproof helped us scale our GRC program with ease
The reason we selected Hyperproof was the fact that it only took 2 weeks to setup which was just in time for our annual audit. We meet with them every week to learn about new developments to their tool and to provide them feedback which they use to enhance their tool. If you are exploring tools to help you with your audits, compliance and risk program, then I highly recommend using Hyperproof.
PROSHyperproof is very intuitive to use with logical workflows and clean menus. The tool has all the GRC frameworks we use and more that we will potentially start using. Their "Hypersync" feature helps us integrate with existing services such as AWS, JIRA, and much more.
CONSWe would like to see automation around our user access reviews which they are currently developing.
Reason for choosing Hyperproof
Ability to crosswalk our requirements between frameworks. Integration with Okta, Slack and Jira.
Apple Joy
Outsourcing/Offshoring, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
A Must Have GRC Tool
A great experience! I'm so happy that my company have this tool. I don't think I will go back to manually managing compliance. Simplified Compliance Management with an advanced compliance framework tool. Hyperproof provides excellent customer support, addressing any queries or issues I have. [sensitive content hidden] are very helpful and patient with all the concerns I have. They are receptive to feedback and continuously improve the tool based on user suggestions.
PROSWhat I like most about Hyperproof is it's a user-friendly tool and help us managed our compliance efficiently. It is a one-stop shop in managing your overall compliance, from controls, proof, risk , vendor and audit management, it is incredible. I really like the integrations, saves time and effort.
CONSHyperproof continuously evolving and rolling out new features
Tony
Computer Software, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Hyperproof is THE Customer-Focused Solution
We went from painful, manual compliance and audit management and preparation to clean, systematic management and growing automation. This cannot be undervalued.
PROSWe chose Hyperproof because it focused on compliance operations, not trying to do literally everything. It's intuitive to non-compliance folks, and it handles all the core requirements of running a smooth compliance program with excellence. Even more important, Hyperproof - the company - is your partner. They feel like they're on my team; I'm no longer alone in what I'm doing. They listen to my feedback and make the product better as a result.
CONSFrankly, the user interface. It looks a bit dated and isn't responsive when resizing windows or your system's UI scaling. It can be a little difficult not to need multiple tabs of Hyperproof running to get the full picture of what you're doing. It is not hard to use, but this is an area of opportunity.
Matt
Medical Devices, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Fantastic GCR application
HyperProof is excellent at streamlining the work that needs to be done to satisfy NIST CSF requirements. I am able to monitor my company's NIST CSF score based on triggers in HyperProof that are directly related to proof, policies, and other supporting documents.
CONSThe frequency of meetings during the implementation process was as a little more often than I would have liked but made for an easy transition into the live environment.
Johan
Computer Software, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Compliance Simplified
Fantastic. Hyperproof is a great compliance platform backed by a phenomenal fantastic team. The customer support is incredible.
PROSThe program templates make it really easy to get going. Hyperproof serves as a repository for organizing and storing compliance evidence. The freshness feature enables us to flag the required review or internal controls as monthly, quarterly, bi-annually, or annually thereby ensuring continuous compliance. The software offers many powerful features but remains simple and easy to use and is not cluttered with unnecessary bells and whistles.
CONSThe navigation between objects could be simpler.
Jai
Computer & Network Security, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
For all your Compliance and Audit needs
Would recommend for any procedural work or evidence based audits.
PROSAbility to work with several teams and members in a coordinated effort for a shortened timeframe and still complete all requested document uploads.
CONSAuditors were limited more than we would have liked. Auditors did not have the ability to add new items or edit existing items which made new requests a challenge.
Jonathan
Information Technology and Services, 201-500 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Great product feature set, smooth on-boaring, intuitive management
So far the ease of use and set is key for streamlining and increasing efficiencies especially when managing multiple audits with overlapping and sometimes (sometimes not) duplicated requests and/or evidence.
PROSOnce I understood how the tool was structured (documentation/training video/on-boarding process). it was very intuitive to navigate and implement to our business needs. simple import formats from our existing audit processes for controls and request lists for SOC audits. Document management and linking of controls, requests, proof and labels really helps to streamline items. very simple yet effectively method of organization
CONSthere weren't any major items i felt were missing, one or wo small feature requests for our use case/workflow. Our onboard team had us submit these as feature requests to get them on the list since they are regularly updating this tool
Reason for choosing Hyperproof
Cost/feature set sweet spot for our needs
Lawrence
Utilities, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
A great system for managing your risks and controls whilst giving operational accountability
Fantastic experience with the tool and the company. Great support in building up our programs of control and delivering custom features that meet our needs.
PROSThe Controls Module and ability to set repeating tasks and sync proof uploads. Customisation of the health statuses is excellent and the customer service from the product team at Hyperproof is exceptional.
CONSImprovements to the reporting and dashboard module is something I'm looking forward to.
Scott
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Virtually Everything We Were Looking For!
Hyperproof is what we were trying to build for our client's needs but the development and implementation are so much better than we had ourselves. We actually canned our internal build because Hyperproof offered everything we needed and more.
PROSThe ability to link controls, labels, and proof. Updating one can change the freshness of another and so on.
CONSCurrent inability to export setups for new clients (coming soon).
Reason for choosing Hyperproof
N/A
Reasons for switching to Hyperproof
The development company we hired was outside of the US and there was definitely a communication issue. Sadly, even based data verification seemed to escape them and it was costing us both time and money. When we found Hyperproof we were amazed that it had everything we were looking for at a reasonable price!
Nick
Security and Investigations, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Excellent GRC too with clever automations
The HyperProof team has put a lot of effort into both building their own integrations for providing continuous monitoring and evidence collection, but also a rich SDK for building our own integrations.The onboarding team was incredible and helped get us up and running quickly despite complex requirements.
CONSThe vendors component feels less fleshed out than other modules, but still very functional and was easy to move our vendor workflow in to.
ijaz
Information Technology and Services, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
A centralized system that can effectively track and manage compliance initiatives
Automating the evidence collection process
CONSHypersync option can be vast compared to existing hypersync,
Derek
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed February 2021
Feedback for Grace
I like it. I'm looking forward to seeing it evolve over the next few years (strong foundation). I'm looking forward to seeing the risk register.
PROS1) Dashboarding 2) Cross-walks 3) General ease of use
CONS1) Understanding optimal use of product when handling requests related to normal control execution (attached to control) vs. requests specific to an audit (ex: sample based selections). If a control owner, how do I quickly see all documentation/evidence requests associated with a control (normal operation and audit-related)? 2) Ability to see my "consolidated task list" across audits/controls, etc. (for a control owner, helping answer the question of "what do I need to do and when?"
Reasons for switching to Hyperproof
Switched clients
Sagar
Computer Software, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
3
Reviewed February 2021
HyperProof - A tool for Continuous Compliance
UiPath did evaluation of tools in the continuous compliance space and found HyperProof (HP) to provide functionality aligned with current needs of UiPath. We are using HyperProof to drive compliance initiatives, and in last few months we have found it useful in terms of gathering evidence for high frequency controls. I speacially like "My Work", a recently released feature that helps get good view of tasks that need my attention.
CONSI think HP definitely has room to improve the reporting, but I like the fact that I get to see where my requested features are in overall delivery pipeline.
Carrie
Banking, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Superior Customer Service and GRC Management Tool
The customer support and engineering team have been exceptional. Anytime I have a question, concern, or feature request, the team jumps on calls/emails to get it done.
PROSHyperproof has offered a high level of visibility and efficiency. Consolidation of data in one place, for reporting and management and gap analysis and remediation process.
CONSCurrent state, not all Hypersyncs that are available are applicable to our business. Feature requests have been submitted, so it's only a matter of time until more apps are available to sync for our use in continuous monitoring.