All Tervene Reviews
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Jérémie
Verified reviewer
Packaging and Containers, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Life-changing application
This tool helps us maintain better accountability and track the progression of actions made to improve our processes. It is easy to use, and the customer service is impeccable!
PROSEasy to use features that helped us integrate our cleaning procesures, quality management and production meetings fully into a single tool.
CONSCustom dashboards are lacking, but Tervene offers an API to set up your own in an outside app.
Gene
Packaging and Containers, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
Paper Machine Improvements - Tervene's Positive Impact
Tervene has given our mill a tool that captures a lot of issues and action items that in the past were either forgotten or not acted upon in a timely manner. Audits and Gemba Walks are providing valuable information that allow mill leadership to better support operations and improve overall stability and performance.
PROSTervene is a great all in one commmunication tool that can help anyone whether a plant manager or operator effectively communicate and follow the operation. The built-in accountability mechanisms make follow-ups easy, meetings more effective and operations planning more accurate and effective.
CONSGeneral lack of auto-populating features make for a lot of repetition that can be time consuming and of little value.
Jean-Éric
Printing, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2019
Louiseville review
Reduction of downtimes through better communication and information management. Better follow up
PROSImproves communication efficiency Reduces loss of time Keeps records Gamba walk Audits Mettings management Tasks management And soon the Learning Center
CONSWould gain by adding AT LEAST 1 level of sub dimension Lacks flexibility in user permission management Lacks customizable fields in Comments Project management and Improvement modules are not efficient, and as such are not used Audit modules: information and photos do not follow when you create a task or 'Écart', user must duplicate work.
Reason for choosing Tervene
The overall capacity to merge many of our needs in a single system.
Reasons for switching to Tervene
In this case, less is more. Less systems to manage, to swich from one another in order to achieve what you need to be done. Less systems to support. And we gain Gamba walks and Audits.
Simon
Aviation & Aerospace, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2022
Nice DMS software
It is easy to use and to implement. Every user is able to start using Tervene within few hours. It helps to keep tracking of the tasks shared between the organization. It accelerates the resolution of them.
CONSIt is not easily connected to Office 365 tools.
Eric
Verified reviewer
Aviation & Aerospace, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
know the status without meeting
very good support to implement sofware, simple to use for user. You have to implement in all the organisation if you want result.
PROSsimple to use and show visibility of problem and project without meeting
CONSpoor dash board for direction, need to create a place for insert KPI
Daniel
Packaging and Containers, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Dan Rogers Review
Very satisfied over all
PROSI like being able to address issues in real time and get timely responses
CONSMore audits would be good to eliminate paper
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
NEVER STOP TO IMPROVE
EASE OF USE, FAST USE, ABILITY TO SORT THINGS, ABILITY TO ADD DOCCUMENTS, FOLLOW UP YOUR TASK NEVER FORGET
CONSNO KEYWORD SEARCH FEATURE, IT WOULD BE NICE TO RETREIVE PAST MEETING USING A SEARCH FEATURE. IT WOULD BE NICE TO HAVE A CALENDAR VIEW FULL SCREEN TO SHOW GRAPHICALY THINGS TO DO FOR A MONTH
Russell
Aviation & Aerospace, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2019
Shop floor controll and information
Tervene gives me a tool to document, track, recall and direct shop floor needs . Request assistance as needed. Document issues and there effective corrections.
CONSHave not really found anything to dislike.
Eric
Printing, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
Tervene: the best option to connect and digitalize processes, task and meeting
Very friendly user. Multi-module software: all in one. It's very easy to integrate with a manual DMS process
CONSCommunication between Ipad and computer. Not connected with outlook
Reason for choosing Tervene
Better representation and more partnership approach from Tervene. Software was more adaptable to our vision of a DMS.
Anonymous
201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Time saving and ease of use
Ease of use for every level of employee.
CONSSoftware fees get high rapidly when increasing the amount of processes to follow.
Jordan
Automotive, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Tervene en milieu automobile
Un véritable logiciel facilitateur de management avec une forte popularité auprès de l'ensemble des collaborateurs.Parmi les points forts :- Une vue unique pour l'utilisateur qui centralise enfin l'ensemble des actions peu importe sa provenance (réunions, non-conformité d'audit,...) qui permet une forte réactivité.- Un fil de discussion simple sur chacune des actions qui permet de retrouver toutes les informations tout en y intégrant des images qui permet une communication fluide et efficace.- Une gestion des audits même hors ligne.- Un système d'escalade entre les réunions qui permet de traiter un même sujet à travers plusieurs instances.
CONSDes fonctionnalités manquantes qui seront disponible dans la prochaine version de Tervene :- Intégration des dashboards pour la gestion des KPI- Gestion de projet plus complexe (Gantt, ...)- Gestion du planning d'audit- Synchronisation et Intégration environnement O365 pour intégrer facilement des départements R&D
Francois
Chemicals, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed December 2019
utilisation Tervene avec un modèle d'amélioration continue établi
très belle expérience de travail de manière général avec une équipe compétente et dynamique. l'ensemble des consultants nous ont amené à progresser de par leur expérience et leur compétence. nous avons réussit à améliorer nos communications ainsi que l'engagement de nos employés dans la gestion de l'entreprise au quotidien ainsi que dans notre modèle d'amélioration continue.
PROSlogiciel vraiment facile d'utilisation pour l'ensemble des usagés. bonne adaptation à notre système d'amélioration qui est en place (WCM). le système nous permet d'améliorer les communications, le feedback ainsi que le suivi des différentes activités de résolution de problème et opérationnel.
CONStravaillant dans un mode d'amélioration continue défini dans une corporation, nous devons utiliser des formulaires standards et le système est difficilement configurable pour rencontrer les requis de l'organisation.
Cédric
Aviation & Aerospace, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
avis1
Les audits, gembas et formulaires dans un même outils permet la gestion facile et rapide des plans d'actions qui en sont issus.
CONSParfois quelques lenteurs (surtout version appli). Le prix reste élevé. Des modules sont développés mais il nous manque de l’accompagnement pour les utiliser au mieux.
Reason for choosing Tervene
Choix unité
Capraro
Mechanical or Industrial Engineering, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed November 2019
User opinion
Very usefull and user friendly. Audits and action plan linked
CONSFollowing tasks created for someone else. Research on audits dashbord. Not linked with outlook.
Vendor Response
Hi Remy, Thanks for reviewing us! I think you will enjoy our update coming up next week as it will enable you to follow up on tasks you assigned someone else in a centralized view. You can even choose to follow or unfollow someone else's task. Our team works hard at continuously improving the software, so please don't hesitate to contact us at support@tervene.com to let us know how we could make the search experience in audit dashboards (or Tervene in general) better! Regards, Sam
Replied November 2019
Aurore
Mechanical or Industrial Engineering, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2019
Tervene : outil de pilotage super efficace
Je suis le plan de prévention RPS qui inclut une centaine d'actions par un vingtaine de contributeurs.
PROSCet outil est très efficace pour gérer des réunions récurrentes et les actions qui en découlent. Egalement pour les points hebdo avec les collaborateurs. Le transfert d'une réunion à l'autre permet de suivre collectivement plusieurs tâches.
CONSLa liste des tâches a tendance à s'allonger. Le rouge qui montre les tâches en retard peut générer du stress . Le suivi des plans d'actions d'amélioration est un peu lourd pour l'instant.
didier
Mechanical or Industrial Engineering, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Facilité d'apprentissage et d'utilisation
Simplicité d'utilisation Optimisation du suivi des plan d'actions sur l'ensemble de l'entreprise Tournées de terrain structurées
CONSQuelques détails techniques liés à l'utilisation
Martin
Transportation/Trucking/Railroad, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Utilisation Tervene à Manac
Très belle et bonne expérience, équipe dynamique et à l'écoute des besoins. Très bonne accompagnement de l'implantation du projet.
PROSUtilisation des tâches et des réunions en collaboration
CONSLes tableaux de suivis (dashboard), vue l'implantation récente nous ne sommes pas encore à cette utilisation.
Alain
Food Production, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2020
Un bel outil !!
La facilité avec laquelle les taches peuvent être transcrites en les documentant. Le suivi et l'historique de chaque actions que l'on peut retrouver facilement.
CONSAu départ l’impossibilité de trier les réunions => problème réglé avec la mise à jour de ce jour.
Fabrizio
Airlines/Aviation, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2020
Tervene IG
Help us to achive a better scope of performance globaly
PROSEasy to use , keep track of my history , easy to follow up on a task
CONSNothing in particular at the moment , I dont have anything to compare
randy
Paper & Forest Products, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
Randy Review
easy to use, can add pictures which is a nice feature
CONSun completed taks not carrying over to next meeting
Thierry
Aviation & Aerospace, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed November 2019
Great product !
Production organization need to be connected from shopfloor to macro meetings. Tervene helps us to escalate more easily our problems and to affect them to the right people to solve them.
PROSEverything is connected/linked (meetings, tasks, audits...)
CONSReports are very precise, but I do not use them as of today. I need more time
Vendor Response
Hi Thierry, Thank you for taking the time to review us! I'm glad to see you find the connection between meetings, tasks and audits useful! If there's anything you think could be improved, let us know at support@tervene.com! We're always looking for ways to make Tervene better. Cheers, Sam
Replied November 2019
Thibault
Paper & Forest Products, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Découverte
Accompagnement dans l'élaboration du projet très qualitatif et beaucoup de disponibilité.
CONSDans notre cas, il s'agit de la limite dans les cas d'applications possibles.
Quentin
Aviation & Aerospace, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
Thank you Tervene
Meetings Tasks managements user frinedly Every things is easy in this software.
CONSIt's complicated to personalize some modules for our business.