All JobRouter Reviews

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User Profile

Rolf

Verified reviewer

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2017

We are a Development Partner

PROS

The best digitalisation Plattform for SAP User; easy for develop, customise and deploy very fast return of invest

CONS

the user Interface in not der best for Tablett Computers responsive design ist not integrated to 100%

Daniel

Hospital & Health Care, 501-1,000 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

Very Customizable

PROS

JobRouter's customizability is great; you can create forms, job functions, processes, and it allows you to easily manage users. The customer service is also top notch. They are very helpful and timely in answering questions. It is a great solution to automating manual paper processes.

CONS

Creating forms, rules, and scripts can be a little confusing and time-consuming. There is definitely a learning curve but with the help of their customer service, it is not to difficult.

Reason for choosing JobRouter

The ability to customize forms and route them to different users.

Arno

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2017

Smart progress in solutions close to the demand of market

PROS

The humans behind the technical appearence. There are really men/women you can ring in case of need, not only support-team, marketing-team, sales-team, etc.

User Profile

Marcel

Verified reviewer

Insurance, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

We have migrated 3,5 Mio. Documents for our employee file and continue to work on digital automation

The migration from our legacy system was not really a big deal with JobRouter, the document have been sent with the integrated REST-API which worked really fast and consistent. The devlopment in the process designer was a itterative project, in which we adopted very fast to the requirements of the stakeholders. We have switched the main part of our authorization concept to live function on SQL Servers which enables us to change roles and there reights immideatly. At the first time, we enable digital archivieng for our personal files and made a good experience. We want to work on a higher digitalisation grade in future to have less paper in our HR proccesses. Therefore the product offers innovative Add-Ons like MS Office-Online, Digital signature, RPA...

PROS

The workflow designer with immideate access to a simulation of your workflow is really easy to use and it is fun to develop workflows no matter how big or small they are. With the workflow designer in general they adopted really sensible extensions like rules, PHP Functions, Dialogdesigner, Javascript API , Workflow-Tracking, Heatmap etc. Transporting and versioning of the workflow is really easy even through multiple instances (Export and Import Functionality) The implementation of the workflow can be really standardized as well as very customized. In the end the workflow is as complex as you want it to be. The product can work with multiple technical interfaces inbound as well as outbound which can be adopted easily. . (DB, REST, Filesystem..) They have enabled the mobile app for free to enable mobile access to the workflow. On our reccomandation they have implemented a very consistent concept for encryption of Documents and other critical data which fits to very high security requirements.

CONS

The integrated document viewer takes a little time to switch between pages of a document.

Dennis

Airlines/Aviation, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

JobRouter has Great Potential

We have built various processes in JR. Some examples include; expense reports, non-production PO requisitions, employee requisitions, employee status changes, tuition assistance, travel requests, request for time off, and more to come. As mentioned above, customer support has been great in helping me learn and create some rather complex processes

PROS

- End user friendly - Form building flexibility - Capabilities - Develped processes are a huge time saver - Support has been great

CONS

- Depending on what you are trying to achieve, you'll need some programming experience and understanding of network interfacing. If you have those skills this is not a con for you. It was, and still is, a learning process for me.

Reason for choosing JobRouter

N/A - Was not part of the purchase process

Tom

Computer Software, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Innovation Drives Sales

We just closed a sale where we proposed using JobRouter to provide electronic forms to employees for PTO requests, Injury Reports and Change of Status requests. Employees can access the forms from the employee portal and they are directed to the appropriate manager for approval. Following the acquisition fo the appropriate signatures, the forms are stored directly to DocuWare for archival thus saving hundreds of hours of filing per year.

PROS

The JobRouter software has the basic functionality to meet the needs of most of our clients. The advanced features of scripting and integrations give us the ability to bring unique solutions to business problems that no one has been able to solve. These innovative ideas create the competitive advantage that we need to close the bigger sales.

CONS

The software is a complete business process management tool that can easily work with other software programs within any office.

Thoralf

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2018

easy to use for any workflow

PROS

the flexibility is outstanding as well es teh connectivity , Jobrouter can be also used as a Middle ware

CONS

you need some days to get a process live, but this is worth the work cause you can get your process live, since I have learned - there are no standard processes

Thorsten

Computer Software, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2017

JobRouter - excellent center point of our own ERP Commercial- , Construction-, Build-Software

PROS

All in one - Workflow on BPM Engine, OCR with integrated Capture-Data Software and Document-Management with audit-proof archiving

CONS

nothing, only the OCR could be expanded in future with regard to further document-classes / document-Types...

Thomas

Hospital & Health Care, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2019

Good tool for replacing manual paper-driven processes

We are replacing paper-based processes with electronic ones, which has allowed us to maintain a better audit trail and to have better visibility into the process.

PROS

The software is fairly intuitive and has helped us to eliminate some paper-based processing. There is quite a bit of customization ability.

CONS

There are some limitations/challenges with some of the logic in relation to what we are using the software for.

User Profile

Adrian

Verified reviewer

51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2017

A real digital transformation platform !

PROS

- flexibility: you can implement (without too much effort) almost any process you may think of - user-friendly interface: from v. 4.0 JobRouter has developed an interesting, good-looking and practical user interface

CONS

- all-in-all it's a wonderfull platform without major drawbacks - some automations at document capturing would be better

Marco

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

Very easy to handle with; the opportunities are unlimited. Every idea for processes can be realized.

PROS

Everything is possible. We design and develop JobRouter-processes for our Customers. And every wish of the customer can be realized with very low effort!

CONS

The development environment could be more intuitive. It's still easy to handle with, but there could be a better structure.

Showing 1 - 11 of 11 Reviews