Sauce Labs vs Web.com

RATING:

4.5

(29)

Sauce Labs has 29 reviews and a rating of 4.45 / 5 stars vs Web.com which has 129 reviews and a rating of 3.69 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (29)
3.7 (129)
Ease-of-Use
4.5 / 5
3.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
3.5 / 5
Last Review Written
November 15, 2022
May 15, 2024
Pros/Cons
  • Pros

  • Easy to use and modern interface. Most browsers and devices are available.
  • Tunneling is great for enterprises. Manual testing and automated testing are both supported.
  • Cons

  • Sometimes their service goes down, naturally, so tests will fail. But aside from that, not much cons to report.
  • Cons is the web interface can be clunky at times. Not because of a bad design but is the connection has any issues it can get frustrating.
Read all user reviews
  • Pros

  • We use Web.com for website hosting and email. One of the best features that the software offers is that you are able to check business emails remotely from any computer with an Internet connection.
  • What I like most is the awesome support staff they have in place. Always there when I need them and always have the answers.
  • Cons

  • I tried to be patient but in November of last year they developed a problem on one of my eBay ids with eBay business policies which they claimed was actually ebay's issue.
  • The formatting is awful. Changing the font color and size never works properly the first time (for instance it will only change one letter when the entire sentence is highlighted).
Read all user reviews
Pricing Range
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos