All TestCaseLab Reviews

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User Profile

Rajat

Verified reviewer

Information Technology and Services, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

I've good experience with this software.

It's a good software to list and distribute your test cases and ask people to review it and the fact that if you've some test cases which you may use, again and again, you can easily clone them.!!

PROS

It's easy to use and clearly distributed.

CONS

So far I didn't face any issues with this software.

Vendor Response

Thank you for the feedback! We appreciate you taking your time out to share your experience.

Replied September 2019

Katarzyna

Photography, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2019

Simple to Use and User-Friendly Tool for Testers

We use TCL for manual regression testing and based on test scenarios, we can easy automate critical paths.

PROS

Simple and intuitive UI. We can create projects and manage users. Test runs are intuitive and we can tranfer them to other (non-QA) teams to execute.

CONS

1. Attaching files (images) to test cases is a little problem. It could be better to have possibility to attach images directly in text (like in YouTrack). Example: text text text [image] text text text 2. Linking to test cases doesn't work. When we link one test case in another, link goes to the main page of the project.

Reason for choosing TestCaseLab

Price, UI, after a trial period it turned out the most useful and simple

Vendor Response

Thank you for sharing your comments, Katarzyna! You can link test cases by adding a link to one test case to the description of the other. Besides, right now, we are working on improving steps functionality so that it will be possible for you to link conditions of test cases consequently and run them separately.

Replied September 2019

Tim

Computer Software, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed October 2019

Missing standard features

The test case management tool need some heavy QA and design review to be functional tool. Too many bugs and missing features to be of value.

PROS

Looks pretty, there is minimal added value with this product. The cons seriously out weigh any pros

CONS

Missing links to test plans. Inconsistent test cases ordering, changes based on ???, edit a test case and the order changes. Scrolling lists don't scroll through entire list. Search by tags shows items that don't have those tags. Sloooow response time. Category three is only 4 deep. Test runs show all categories, not just the categories in the test run. Test run columns over lap each other. Tags don't show in suggested list. Creating a test case in a specific category will sometimes drop it in a different category, so user has to keep moving cases to the correct category. Test case order randomly changes, when writing a test plan to be run in a specific order this causes a massive headache.

Reason for choosing TestCaseLab

Choosen based on it looked easy to use. Works fine if you have 10-20 test cases in total.

Vendor Response

Hi Tim! Thank you for your honest feedback, there is always a room to grow and we thankful to such opinions as you had. For now, we improved a lot: + search by tags was improved + response time was improved + category is 7 levels deep now and many others. If you have any other ideas you can share them with us here: https://bit.ly/3bb9Mbk

Replied May 2020

Katarzyna

Marketing and Advertising, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2020

Simple tool for test plans integrated with Jira

We use TCL in our organization. It helps us with regression tests. I was using TCL in my previous workplace.

PROS

Tool is easy to use. Price is resonable and unlimited users is the thing we like the most :) Test plans are easy to run. I like also the integration with Jira (but it could be better, for example doesn’t add screenshots to the created task).

CONS

Some bugs (linking test cases in other test case in markup language are not intuitive, manual order should be a default). Weird billing system - it is not directly connected to the tool.

Reason for choosing TestCaseLab

I tested other solutions but this one is the best, comparing quality, functionality and pricing.

Vendor Response

Hey Katarzyna! Glad to see your feedback here! Hope this time TCL will be of great assistance as the previous one. Especially after we release advanced reporting soon :)

Replied August 2020

Jericho

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2019

Straight-forward, Easy, and Powerful

Support is very responsive. The developers and designers are obviously listening and working to make a better product. I'd recommend this to any small or medium-sized shop.

PROS

TcL has pretty much everything that I was looking for to build a robust test suite. Navigating, entering, and keeping track of test cases are a breeze.

CONS

The only con is that I can't yet break down cases to pass/fail steps, but that is apparently already on the way.

Reason for choosing TestCaseLab

The price point was a major factor. So was the lack of bloatware.

Vendor Response

Jericho, nice to hear such great feedback on our efforts! Yes, steps update is coming soon :)

Replied October 2019

Md Zaid

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2018

Easy to use | Neat and Clean

PROS

Adding the first review for TCL so I should highlight the feature they have. 1. Unlimited Project option 2. Unlimited User 3. Can run multiple test run at one time 4. Tagging and version control 5. Export-Import feature 6. Assign Test case type and category(You can create your own) 7. Nice Dashboard which includes current edited in the sidebar. 8. Integration with project management tool (Like- Jira, YouTrack, Redmine, Pivotaltracker, Asana.) 9. Having a straightforward plan/pricing (No rockets math added- Pay for test cases.)

CONS

They can add more feature or they can customize more. Looks they started recently so it will take time but they can add more features to help QA team. Integration part can be more flexible and also you can guys also provide for Slack integration and you guys can add checkpoint that which level you want to notify. This will help QA team and also it will give a chance slack user to have a look. One specific comment for "support team" which is really helpful from their end, I didn't get such message like"Can't be done".

Vendor Response

Hi Md Zaid! Thank you for your honest feedback, and we are glad about having you as a client. If you have any other ideas about features you can share them with us here: https://bit.ly/3bb9Mbk

Replied May 2020

Allison

Publishing, 51-200 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2019

Just right for our needs

We are small team of internal product managers within a larger publishing organization. We manage several software platforms and applications used across the enterprise and provide project management for system upgrades and development. TestCaseLab has been great for us. The price model allowed us to use it as we needed to--having our internal customers/end users run tests and record results in the system. TestCaseLabs is easy for non-technical users to learn and use. New features are added regularly, and we have frequently seen a direct connection between our suggested features and the ones introduced in new updates. All around a great experience.

PROS

- Pricing model (not based on agents or users) - Ease of use--able to easily train end users to use it for acceptance testing - Great, responsive customer support

CONS

- Lack of test sequencing: We have workflows that we need to test in the systems, and this means that multiple end users collaborate in a sequence of tests. It would be incredibly helpful to be able to sequence these tests (create dependencies) and to pass information from the prior test along to the next test/tester.

Vendor Response

Allison, we are happy to hear such feedback about our product! We are going to add an ability to mention the user to TCL in the next release. It can help you to pass information to the next tester. As for lack of sequence functionality, we are going to add the possibility to run test cases with steps and assign statuses to them separately. All of these changes are going to be implemented in the next release. Hope that it will be useful for you!

Replied September 2019

Laura

Computer Software, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed October 2019

Nice Simple Test Case Management

PROS

Simple to set up and use. One of the best features is that you can update test cases on the fly during a test run. I also love that you can manually rearrange the test order when working on test runs. I have found this very helpful.

CONS

I do wish there were a way to make a comment about a test run. Not so much about a particular case, but the entire run. If we have to stop a run because of any major issue, it would be nice to document why that run was stopped and not completed, under the main test run (rather than needing to search through the individual cases in the run).

Vendor Response

Hi Laura! Thank you for your feedback and idea about commenting on a test run. We will definitely think about it. If you have any other ideas you can share them with us here: https://bit.ly/3bb9Mbk

Replied May 2020

Timothy

Information Technology and Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed September 2019

Test case Review

It is a great tool for test case management. A few things though that needs a little twist for it to be on top of the world. If you could fix the reporting apart. The reports are not that good. Also, implement test suites. I am looking at a situation where I can add test cases from different project into one test plan.

PROS

1. Ease of use 2. Ability to export test cases and test runs

CONS

1. The fact that a test plan is limited to one project only.

Vendor Response

Timothy, thank you for your feedback! The possibility of adding test cases from different projects to one test plan is going to be implemented soon. Also, that would be really great if you share your ideas about how to improve our reports. Finally, we really try to offer great customer support all the time. That's why we want to ask what we could do better to improve your experience with it?

Replied September 2019

Anonymous

51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

3

Reviewed September 2019

Good, quick solution for manual testing

PROS

The software is pretty easy to understand and get up and running on manual testing. Good if you need a quick solution that doesn't require users to think too much.

CONS

Users sometimes get confused between test cases and test runs. It's a problem when the user can alter globally a test case while on a test run--they may, for example, attach their screenshots to the case and not the run, and all the other users sharing the case will have those changes/screenshots on their own runs.

Vendor Response

Thank you for taking the time out to share your experience!

Replied September 2019

Connie

Publishing, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed September 2019

Great tool for single task testing

I really wanted TCL to work for me. It helped drive the process to fully document the tests that needed to be performed before releasing a new software version. I still refer to it, but via links from a project management tool where I can easily manage the overall project status, create alerts, and build in the proper sequence to automate the system more.

PROS

The support team was incredibly responsive and listened to feedback. It has a good breakdown with fields for comments, steps, and expected results/outcomes. It's relatively easy to use. My co-worker who manages a different software package absolutely loves this tool, but her software has very independent tasks as part of testing, so she's able to monitor progress. We like the ability to group and tag related tasks.

CONS

1) My testing involves multiple steps by different users and I had to manage alerting the next person in the series manually - there is no notification system built in. 3) The test status is pass or fail. In our scenarios, often a test might not completely fail -- e.g. the steps could be performed in the software correctly, but didn't generate a receipt.

Reason for choosing TestCaseLab

I was not involved in the selection.

Vendor Response

We appreciate your feedback, Connie! We are going to add an ability to mention the user to TCL in the next release. This means that you will be able to mention the next person in the series, and he or she will receive a notification about it. Also, in the next release, we are going to improve the steps feature. You'll be able to run steps and assign status separately.

Replied September 2019

Gary

Publishing, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

3

Reviewed July 2020

Great for our users

We are successfully testing the migration of service providers, software upgrades, and launches of new services. Different business teams and stakeholders are able to validate that business critical functionality continues to work after major system upgrades.

PROS

Test Case Labs is simple to understand and use by most users regardless of technical acumen. Here at Duke University Pres we use TcL to provide simple step based testing plans and runs that can be assigned to various groups for User Acceptance, Regression, and Integration Testing. The progress of test runs is easily visualized by the project management team and the ability to import and export test cases allows for easy spreadsheet based reviews of test cases with different stakeholders

CONS

There is not an obvious way to create dependencies between test cases or to approximate that by allowing multiple user assignments for a test case (one assignee is allowed per case, users cannot be assigned per step). Creating test plans that require hand off between different departments/testers seems harder to manage without dependency management built in.

Vendor Response

Hi Gary, thank you for your feedback. We really appreciate your review and would be glad to work on the better dependencies management and traceability.

Replied July 2020

Grace

Computer Software, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed September 2019

Missing KEY features

PROS

Easy to use and less expensive than other options, having tags is a PLUS

CONS

The management of the tags, seems to be easy to add them and search but delete them in bulk is a pain!!!!!!!!! I've asked for a fix on that and the answers are not suitable for our business

Reason for choosing TestCaseLab

TAGS

Vendor Response

Grace, thank you for your feedback! We'll be thinking about how to improve the experience with tag managing.

Replied September 2019

Ceyhun

Marketing and Advertising, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Good price, good value

PROS

Price is good, Customer Support was helpful only needed once, They continue to develop adding new features, SAAS

CONS

They can add better reporting while rest of the system good they lack reporting options

Reason for choosing TestCaseLab

Fast implementation, cost, limits.

Vendor Response

Thank you so much for taking the time to leave us this wonderful feedback! We will work on improving our reports to make them better for you :)

Replied October 2019

Todd

Computer Software, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2019

Pretty flexible, modern UI but lacking a few features

Centralized test plans for QA/QC

PROS

Rich data on test cases and pretty straightforward UI. Now has a real API.

CONS

No way to share content between test cases and no way to share test cases between projects. Acceptance criteria and steps need more structured data to be useful for automated tests.

Vendor Response

Todd, thank you a lot for the feedback! We are working on sharing test cases between projects, so it's going to be implemented in the nearest future. Comments on the structure of test cases and steps we will surely take into consideration for the next releases.

Replied October 2019

Anonymous

51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2019

Simple and easy tool to use

PROS

I like that it encourages testers to target scenarios individually. This tool is also simple to use and straight-forward to set up. The customer support is really great and I have a direct relationship with the product owners where they keep their door open to suggestions and feedback.

CONS

There was some bugs in the software when we first started using it. The quality is improving overtime.

Vendor Response

Hi! Thank you for your honest feedback. You can find out new features and vote for them here: https://bit.ly/3bb9Mbk

Replied May 2020

User Profile

Mahi

Verified reviewer

Computer Software, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed May 2019

Good tool to create the test cases

PROS

1) it is very easy to use and understand. 2) it has feature to automatically send email to the project members. 3) it has import export feature 4) it provides unlimited users plan

CONS

This is good tool so I didn’t find anything which I need to mention here. Just to improve it more they can add more features to make it more efficient.

Vendor Response

Hi Mahi! Thank you for your feedback. Here you can select what features we will develop next time: https://bit.ly/3bb9Mbk

Replied May 2020

Anonymous

11-50 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Good tool for our needs

PROS

Unlimited project and user. Multiple test at one time. Nice UI. Easy pricing model.

CONS

I didn't have any issues :) Good software :)

Vendor Response

Thank you, nice to hear it! :)

Replied October 2019

Mick

Information Technology and Services, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed June 2022

Too expensive.

PROS

Easy to use. Easy to login and setup. Easy to add test cases and steps.

CONS

Too expensive. Especially for small numbers of users. Given Jira test plugins are either free or <$10 per user/month, this tool is not economical.

Reason for choosing TestCaseLab

I didnt

Anonymous

11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Great software

It is very easy to use and to export test runs. We love it!

PROS

- Easy to use - Good UX - Great outcome - Easy to learn and setup

CONS

- You need to "know" test. - Ugly colors

Vendor Response

We're grateful for your feedback! Right now we're working on redesign. Hope you'd like its new colours!

Replied October 2019

Stephanie

Computer Software, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

We dig it!

Great tool for our testing purposes!! Clear cut format that helps everyone to know what to test.

PROS

It's collaborative! It's a great way to roll it out to a team that is regression testing and everyone knows their expectations.

CONS

It took some work to get more than 1 person on a test case. It would be nice if it integrated with JIRA, so if it failed, we could submit a ticket through the tool.

Vendor Response

Hi Stephanie! Thank you for your feedback. Actually, integration with Jira was already in place - just take a look at Project settings -> Integrations. If you have any other ideas you can share them with us here: https://bit.ly/3bb9Mbk

Replied May 2020

Michal

Computer Software, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed July 2020

Great tool for app testing

me likey

PROS

Test plans are very useful for me as a designer - I can always help our testers

CONS

UI could be nicer, the need for sorting every time test plans to manual ordering could be fixed

Vendor Response

Hi Michal! Thank you for your review, we'll take a look at manual ordering of test plans :) We would appreciate your comments on UI improvements. We can discuss it over call if you would have a chance.

Replied July 2020

Niket

Information Technology and Services, 51-200 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

1

FUNCTIONALITY

3

Reviewed July 2020

Average

PROS

Price, performance, Multiple project handling

CONS

Test execution report, Hard to group tescases

Vendor Response

Glad to see your honest review. We would be glad to see you again once we'll improve it accordingly.

Replied July 2020

Showing 1 - 23 of 23 Reviews