Vin eRetail vs BigCommerce

RATING:

4.5

(57)

Vin eRetail has 57 reviews and a rating of 4.55 / 5 stars vs BigCommerce which has 318 reviews and a rating of 4.36 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (57)
4.4 (318)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
November 2, 2023
February 20, 2024
Pros/Cons
  • Pros

  • We are 3pl company and we have multiple customers with us with different types of inventory. We were in search for best WMS which can fulfill our requirements.
  • Various reports helps to get detailed analysis required for business.
  • Cons

  • I really don't have any point to dislike Vin Eretail as of now.
  • Some times it is pathetic as some one login into another system with same login it will logout your system and all your selection or work will be discarded.
Read all user reviews
  • Pros

  • Best Tech support I have ever had from a shopping cart.
  • I liked the ease of customization and the large amount of standard features. Their integration with online marketplaces and social media really saves a lot of time.
  • Cons

  • Initial setup can be confusing, especially when new to e-commerce and knowing how to tell it to calculate tax, shipping, etc.
  • There is an annual sales cap that I'm worried about, but when I get to that point I will just upgrade the service to where I need it. There are not enough free store style templates available.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos