I like that iDrive is affordable and does not backup only certain types of files based on your tier of membership.

Drag and Drop facility is easy to use and helps to manage the files very easily. Features of IDrive backup is great, and the search function is helping in searching through a large set of files.

Affordable, reliable, easy to use, customer service if needed.

IDrive has saved me more than once since I purchased it. It's also reassuring knowing I can access some files if I am traveling.

I loved being able to handle backups for ALL my drives and mobile devices on a single account and the online interface is great.

I love that you can encrypt the cloud back up as well as your local back up and that you can create an ISO drive image quickly and easily on an external hard drive.

Also, a full restore of a crashed hard drive  can take days to do online but probably less than an hour from a local backup. Idrive has very robust phone and chat support.

I love the ease of use and retrieval of files and folders.

Fails from time to time, not sure why. Have to leave the computer on all the time and takes a long time to back up a small amount of files.

This idrive is user friendly and i recommend it to my colleagues.

Excellent affordable backup system for cloud needs.

This system backs up quite well and on schedule. Less expensive than previous software backup systems.

What I like most about iDrive is that you can schedule backups as often as you need and backup what ever you need. I love being able to rest easy knowing my files are safe  every night.

Overall, I am pleased with this move. We had to find a new backup solution in a hurry after firing our old tech support outsource team, and this was an unbeatable offer.

Great product, well priced, runs in background without using a lot of resources, real time backup, very fast to download files.

Technical support was very responsive when I needed assistance. The cost of the product was very reasonable for the great features the software has.

I discovered iDrive after losing an entire issue. I spent days reconstructing it.

Tech support was no help in retrieving the files. Overall, the program feels constrictive, frustrating, and difficult compared to other cloud storage I've used.

I really like its ease of use, the speed of your server to upload the files and the simplicity of the interface.

The pricing annual made it a good value if the features and performance meet the needs. I did get responses back from CS as I needed.

Searching is a little difficult, but not much. Desktop version sometimes doesn't work for downloading but the on-line version is faster anyways.

Inability to manage local backups ( sync deletions) which can be done in cloud.

For about a week I see that the application stated an error due to no files to backup, so apparently, it stopped working for no apparent reason.

It can be used across multiple platforms. It integrates well with multiple hardware, software and operating systems.

The initial setup has been great, and much easier to handle than expected.

However, once I had installed all the requisite free software to make it work, I discovered that the online interface was easy to use.

Free version will backup your PC to a local drive and will also backup up to 5GB online for free. The cost of the paid version compared to the importance of what the software does is well worth it.

Customer support was fantastic and explained the options we would have under each plan.

They have good promotions for the first year which, if amortized, decreases the cost for subsequent years. Idrive really is an excellent value.

The configuration interface, for both the client and the web administration, is confusing and limited. I found a bug in the macOS client that made my us of the system very difficult.

Definitely full featured, but a little too pricey to be used for stand alone in house Corporate use, really designed more for MSP's.

Automate is feature rich and great for managing our clients desktops and servers. We love the ability to do patch management with this tool.

The remote program is really good. Very simple and quick when a caller has called in.

Again, I suspect due to the years of bringing the tools together, Automate seemed to somewhat stall/lag on added features for awhile.

With the big rebrand and integration with ConnectWise Manage the duo are now all that much better, complementing each others previous, non-focused features.

Overall connect-wise automate is a great tool for our environment to monitor our customers systems.

It allows tons of customization and enhancement to increase its power. There are also tons of free and paid integrations that even make it work better.

The format of the software and also how it keeps you updated to current events going on. The layout of the product is great and easy to understand.

It's been positive, but I would recommend shopping around to get the best tool for your firm.

Single place to manage your workstations. Great patching product, great control product, awesome scripting engine.

Automate struggles to manage devices across subnets that other platforms seem to be able to do with ease. So bad that we had to bring in Auvik to do this task.

I really like the remote control portion of the program. The ability to remotely patch servers and client devices is excellent.

My complaints aside, Automate has been a good investment for us.

Great customer service, with a large knowledgebase to assist in answering questions. They've been around a while, they're the best in the business.

This software's scripting engine is hands down the best. I recently saw the new interface that is coming to align the product more with Connectwise's main product is really nice looking.

The product is poorly designed for the user experience. The UI is not intuitive, so finding what you can do makes developing solutions difficult.

The desktop software can be sluggish. Rolling out Third Wall was very rough.

US Dollar

IDrive helps businesses of all sizes manage automated data backup processes across various devices such as Windows, Mac, iOS, Android, and Linux via a unified portal. The platform lets organizations create multiple users and define role-based permission, ensuring secure access for authorized users.

Includes IDrive Cloud-to-Cloud Backup - enabling users to backup and restore all of their Microsoft Office 365 and Google Workspace data.

IDrive includes snapshots and versioning functionality, which automatically captures and retains previous versions of backup files and provides a historical view of data at specific point-in-time to ensure security from ransomware attacks. Administrators can also manage application configuration, data backups, restores and other operations across remote devices using a web-based console. Other features include mobile access, 256-bit AES encryption, compressed and incremental backups and more.

IDrive lets users search and restore files from trash via a browser or desktop application and track status via reports. It is available for free and on annual subscriptions and support is provided via email, FAQ and other online measures.


LongDescription

File Management

User Management

Remote Server Options

VM Backup

Email Alerts

Document Storage

Access Controls/Permissions

Data Storage Management

Activity Tracking

HIPAA Compliant

Data Synchronization

Backup Scheduling

Web Access/Restoration

Policy Management

Secure Login

Disaster Recovery

Scheduled/Automated Reports

Continuous Backup

File Transfer

Self Service Portal

Remote Monitoring & Management

Mobile Access

Two-Factor Authentication

Encryption

Local Server Options

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Bare-Metal Restore

Automated Scheduling

Cloud Backup

Multiple Format Support

Backup Log

Data Recovery

Incremental Backup

Compression

Cloud Computing

Multi-Device Support

Automatic Backup

Monitoring

Backup and Recovery

Secure Data Storage

Search/Filter

Collaboration Tools

Document Management

Plans include:

- IDrive Personal - $99.50/year - one user, backup unlimited computers
- IDrive Team - $99.50/year - starts at 5 computers, 5 users, with 5TB of storage
- IDrive Business - starts at $99.50/year - back up all computers, servers, and smart devices into a single account
- IDrive 360 EndPoint - starting at $99.50/year - thin client based managed backup and recovery for businesses of all sizes
-IDrive c2c Backup for Google Workspace and Office 365 backup. Starts at $20/seat/year
- IDrive e2 Cloud Storage - an S3 compatible cloud object storage solution that supports storing data in the cloud, off-site disaster recovery, an active and accessible data archive, and long term storage.
- IDrive Cube - starts at $99.50/month for 2TB and unlimited licenses. High Performing Onsite Business Continuity and Disaster Recovery (BCDR) Solution. 
- IDrive BMR Pro - starting at $99.50/month - high-performing BMR functionality with onsite disk image backup -Starts at 6TB with 6TB of cloud backup included

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

IDrive

Live Online

Webinars

Documentation

Videos

ConnectWise Automate (Formerly LabTech) is a cloud-based and on-premise IT automation solution that helps companies track and manage IT assets from a single location.


Content management features allow users to share documents and publish content on their website. These features can identify and fix bugs and errors to help decrease website downtime. The solution provides remote monitoring functionality, which enables users to manage desktops, laptops and devices on their network and monitor device performance using a unified dashboard.


ConnectWise Automate also offers network administration, which helps users to identify and repair faults, configure services, improve uptime and track server performance. Technicians can troubleshoot issues remotely and work on multiple systems at the same time without interrupting the end user. The solution allows users to define which patches should be approved, when they are to be installed and how the agent should react in case of a reboot.


The security module allows users to manage antivirus, anti-malware, email protection, encryption, password and patch deployments from a single solution. Support is provided through an online forum, email and phone.

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