Best decision I've ever made as a young entrepreneur is investing in BK. Also, the CEO, is a humble, transparent and hard working guy, not some person you will never see who's behind the software.

The software is very big and there are times where I find myself getting lost when I need to make a change.

There are times I find it hard to find a function to disable or enable but after some time I find it.

Various functions make this software very enjoyable. The way that everything your business needs on one dashboard is just fantastic.

I benefitted from reducing office staff and saving more money. Also I save personal time from doing extra work on the side.

I have my website and software all under one login where I can control everything. No more needing to go to other website builders like wordpress or wix.

Great customer service, great features, really easy to use & customize to your liking. We are very happy with this software so far.

The reports section took me a little bit to figure out but once I did there was nothing that was too difficult for me to use.

For me being a photographer the most important aspect is the scheduling. I love how the smart scheduling lets my clients book without overlap.

Have been using them for a few months in my cleaning company and they have been fantastic. Quick support, quick dev team pushing new features, and a solid community.

It's also made so user friendly that it doesn't take a long time to figure out what you're doing.

The first and foremost thing that I have to mention is that the customer support is extremely nice, helpful, and prompt. There has been no customer service that I have experienced like this before.

It takes some time in the beginning to customize everything to your business, but after that, you set it and forget it.

There are some things that take time to learn and understand but once that is done you just forget about them.

EXTREMELY DIFFICULT TO NAVIGATE. You need to be an computer programer to setup.

Great product and great customer service. They're always looking for improvements that need to be made which is a plus.

It will save us a lot of time managing bookings.

Will highly recommend booking koala to anyone. Very helpful and response is phenomenal.

There are so many features with BookingKoala that it makes if difficult to keep track of what it can do. But if you're inside there all day every day you will figure it out very quickly.

Best executive decision I've ever made as a young entrepreneur, was investing in BK.

Marketing features like coupons, gift cards, and more. Reports feature, this is great you can see all reports you need to grow.

The customer and provider logins are so so so nice and all my customers compliment us because of it.

BK's support staff is as good as it gets, quick responses and if I called and left a VM they would call me back the same day and often straight away including weekends and evenings.

Everything in the software is so user friendly and so well put together.

Ease of use when working in Salesforce, being able to schedule from Email or contact card.

Overall Chili Piper is a great product with a growing list of features. If you have time to work with their awesome support team you can get a really great scheduling process in place.

I like the ability to set guidelines so all our reps are assigned the right events.

My personal favorite feature is inserting available times in the email. Customer-centric approach to demo booking with time selection.

We had some initial problems in the setup stage where meetings were being scheduled outside of the defined hours.

It's built for revenue teams and features speak to that - inbound, outbound, routing are much more advanced than basic scheduling tools.

My overall experience with Chili Piper has been very positive and I think it is truly a great product.

From initial set-up call to any issues, Chili Piper has been great. They are a fully remote team, but I have never had an issue getting the help or guidance I need.

Streamlined automated and fair sales distribution process. Tons of time collectively saved on booking meetings.

I like that it integrates seamlessly with salesforce and gmail. It allows our SDR to easily schedule things for our account execs.

I appreciate the ease of templates and the simplicity of round robins.

I love that it integrates with salesforce. It makes setting demos very simple.

The customer support is the best in the B2B SaaS space.

Chili Piper accomplishes the difficult goal of both improving sales results and providing a better customer experience for prospects.

We occasionally have lead reassignment problems, which relate mainly to our tech stack setup.

Pricing was just far too high and there are no discounts.

I love chili piper and I’m very happy that my company uses it.

As someone that is brought in by customers to assist with troubleshooting and problem solving implementations such as this the overall experience has been horrible.

Their support is great, so when you do have issues, they're there to help.

I like the interface and the intuitiveness is second to none that I have seen in the industry.

They help determine best practices and are open to improving Chili Piper to meet customer needs.

It would be one thing if Chilipiper customer service was interested in working with us to fix the issues but they are not inclined to do so.

We still have some issues that we are trying to resolve, but to be fair we haven't had the time to work with their support on a solution.

A lot of functionality with super user friendly interface.

The booking system and integration with real-time and Salesforce was my favorite of the ones we were looking at.

I like how Chilipiper is able to track the amount of meetings set for any number of AE's, and ensure that our round-robin style is equitable.

Love the product and the support staff who gave me the training and help me configure the platform was tops.

I am happy to report that Chili Piper has changed the game with this and their form enablement for marketers.

I have found it a little odd to customize emails I send out and the signature lines but that could also be my set up.

The ease of use and integration with our systems. Have never had any reliability issues to speak of, which is great since it handles a very important function for us.

I love Chili Piper's integrations with Zoom, Salesforce, and Google calendar. It reduces data entry, human error when scheduling meetings, and enhances the experience for potential customers.

Easy meeting scheduling, geo & timezone specification capabilities, and reasonable pricing.

Overall we were shocked at the impact it made in getting demos held.

US Dollar

BookingKoala is a cloud-based booking solution that allows users to manage appointments, track sales growth and manage marketing channels. Features include role-based dashboards, integrated coupons, email and SMS reminders, client referrals and multi-location support. Apps for iOS and Android are also available.


BookingKoala provides a customer-facing dashboard that allows clients to manage and view their appointments, refer friends and buy gift cards. Clients can also access a rating tool that lets them provide feedback on service providers. The service provider dashboard displays upcoming appointments, client payments and unassigned bookings.


The admin dashboard lets users manage system settings, edit staff information and change access permissions. A built-in reporting system provides data on revenue, payroll and coupon types. Users can set up several types of bookings, such as on-time or recurring appointments.  Other features include system logs, cart abandonment reports and in-app notifications.


Pricing is per month. Support is offered via email.



LongDescription

Employee Management

Payment Processing

Real-time Scheduling

Fitness Plan

Access Controls/Permissions

Storage Management

Dispatch Management

Exercise Library

Contract/License Management

Client Database

Group Scheduling

Confirmation/Reminders

Credit Card Processing

Communication Management

Customer Database

Recurring Appointments

Class Scheduling

Nutrition Program

Job Management

Calendar Management

Key Management

Room Booking

eCommerce Management

Customer Portal

Scheduling

Multi-Location

Certification Tracking

Booking Management

Lead Management

File Storage

Email Marketing

Mobile Access

Online Payments

Fleet Management

Routing

Service Catalog

Military/GSA Moves

Resource Scheduling

Service History

Workflow Management

Local Moves

Activity Dashboard

Alerts/Notifications

Online Booking

Client Profiles

Mobile Grooming

Automated Scheduling

Work Order Management

Calendar Sync

Billing & Invoicing

Accounting Integration

Customizable Branding

Commission Management

Facility Scheduling

Contact Database

Employee Scheduling

Claims Management

Online Time Clock

Payroll Management

Customizable Forms

Payment Collection in the Field

Client Management

Staff Management

Quotes/Estimates

LTL/Shared Truckload

Point of Sale (POS)

Third-Party Integrations

Appointment Scheduling

Task Management

Fitness Assessments

Inventory Management

Search/Filter

Loyalty Program

BookingKoala is offered across three pricing plans, outlined below. A 14-day free trial is available and a discount is given for annual commitments.

•	Starter - $27/Month or $226.8/Year
•	Growing - $57/Month or $478.8/Year
•	Premium - $197/Month or $1654.8/Year

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

BookingKoala

Webinars

Documentation

Videos

Chili Piper is the #1 Meeting Lifecycle Automation platform, helping revenue teams connect with buyers faster and convert more revenue. 

Instantly qualify, route, and schedule inbound leads with Concierge. 

Book one-click meetings from anywhere with Instant Booker. 

Automatically assign leads, route meetings, and sync everything with your CRM.


Chili Piper allows businesses to add multiple users on the platform and view upcoming meetings on a calendar. Managers can remind prospects and meeting assignees about scheduled appointments via email notifications or SMS. Additionally, organizations can collect lead information through web forms and automatically assign incoming requests to agents based on region, ownership or configured rules.


Chili Piper facilitates integration with various third-party applications such as Salesforce, Twilio, Zapier, Serenova, FrontSpin, HubSpot, Gmail, Intercom and more. Pricing is available on monthly and annual subscriptions. Support is extended via live chat, documentation and other online measures.


BookingKoala vs Chili Piper

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