Booxi vs Sunsama

RATING:

4.8

(52)

Booxi has 52 reviews and a rating of 4.77 / 5 stars vs Sunsama which has 23 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (52)
4.7 (23)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
July 26, 2023
March 27, 2024
Pros/Cons
  • Pros

  • The best features are the auto reminders for clients with bookings, the booking confirmation emails and the really clean and simple end user booking system.
  • It’s user friendly, easy to navigate and my clients just love being able to book their own appointments with reminders. I would recommend this service to anyone.
  • Cons

  • Customers get a confirmation for the first day of the event but then they're not sure what time the following day starts, etc.
  • It's really not practical to move appointments around this way - you have to edit it by setting the date and time manually when it would be a lot quicker to drag and drop.
Read all user reviews
  • Pros

  • The great part about this is that there are many features that allow for collaboration. Once someone is added to your team, you're able to see what they're up to for the day/week.
  • Very easy to use and a great on-boarding & integration setup experience. I'm still using it consistently after 2 weeks, so that's saying something.
  • Cons

  • Right now, there isn't a native iOS or Android app. In order for mobile functionality you need to use it in-browser, which is hit or miss in terms of responsiveness.
  • I guess they're assuming that it's no longer important, but that just doesn't work for me because I'm worried I'll forget about it entirely (which has happened a few times).
Read all user reviews
Pricing Range
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos